Jay Cross

NOVEMBER 8, 2010

On December 13, Charles Jennings and Jay Cross will share a vision of working smarter at a private dinner with executives from across the Netherlands. The discussion will include a case study of Thomson-Reuters, focusing on cutting-edge performance improvement, knowledge work, and the business case in senior management terms.

Internet 43

Internet Case Study Tagging Reference 43

Jay Cross

AUGUST 7, 2009

In a networked corporation, there is scant difference between knowledge work and learning. Business success depends on them working together rather than as individuals. The pull approach provides more bang for the buck, enabling corporations to get more results while simultaneously cutting costs.

Learning 2.0 75

Learning 2.0 Informal Learning Informal Cognitive 75

Jay Cross

APRIL 6, 2013

Knowledge work has evolved into keeping up and taking advantage of connections. Providing stretch experiences that help their team members learn and develop. Post 1 People learn their jobs by doing their jobs. Effective managers make stretch. assignments and coach their team members. We learn to do the job on the job.

Social Networks 83

Social Networks Social Network Communities of Practice Lesson 83

Jay Cross

APRIL 20, 2010

In time, the words will migrate into the Working Smarter unbook. Working smarter is the key to sustainability and perpetual improvement. Knowledge work and learning to work smarter are becoming indistinguishable. Workscaping. Introducing Workscapes.

Micro-Learning 46

Micro-Learning Knowledge Worker Attitudes CLO 46

Jay Cross

JUNE 28, 2009

At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows. These assets don’t appear on the balance sheet, but more and more often they provide a corporation’s competitive edge.

ROI 66

ROI Social Networks Network Authoring Tools 66

Jay Cross

JUNE 28, 2011

Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable. The accelerating rate of change in business forces everyone in every organization to make a choice: learn while you work or become obsolete. Workscapes.

Compliance Training 64

Compliance Training Social Media Knowledge Worker Instructional Design 64

Jay Cross

DECEMBER 26, 2008

Learnscapes : where informal learning and knowledge work converge. Most important of all, the Web software provides a social layer that connects people with one another and with information. Give workers the resources and challenge them to do what’s required. Time is all we have (CLO mag). Participated in Hero Camp in Houston.

Social Networks 36

Social Networks CLO Mash-up Mashups 36