Tony Karrer

SEPTEMBER 21, 2009

We will bring together people who look at different aspects of learning and knowledge work to understand better what's going on in those areas and how we should be thinking about this holistically. Communities and Networks Knowledge Management Corporate Libraries Talent Management come together to form a cohesive picture.

LearnTrends 161

LearnTrends Conference Free Enterprise 2.0 161

Learnnovators

OCTOBER 8, 2015

And helping SMEs focus on decisions and skills, not knowledge, working with them in a partnership rather than them as a fount of knowledge is helpful. Our examples need to refer to the model, include explication of the underlying thinking, emotionally engage, and provide sufficient scope.

Design 133

Design eLearning Strategy eLearning Cognitive 133

Acorn Labs

DECEMBER 15, 2022

Internal mobility Done properly, an employee skills database should be constantly assessing and recording skills on a regular basis, providing an up-to-date overview of skills across individual departments and the company as a whole.

Skills 52

Skills Benefits Strategy Mobile 52

Acorn Labs

DECEMBER 15, 2022

Done properly, an employee skills database should be constantly assessing and recording skills on a regular basis, providing an up-to-date overview of skills across individual departments and the company as a whole. This allows you to plan for resourcing for training, development and upskilling within your organisation. Internal mobility.

Skills 52

Skills Benefits Strategy Mobile 52

Clark Quinn

DECEMBER 12, 2009

Entreprise Collaborative , a cross-cultural endeavor bridging English and French to provide a jumping off point on organizational collective intelligence (and co-led by my Internet Time Alliance colleague Harold Jarche ), is launching a blog carnival. The first topic is: the future of the training department in the Collaborative Enterprise.

Training 161

Training Train Pattern Performance Support 161

Jane Hart

SEPTEMBER 13, 2011

But with the new Encourage & Engage approach it is going to be now about the quality of the service they provide; it’s going to be about how well they help individuals achieve their performance objectives. Tom Gram’s diagram (reproduced to the left) shows that “ most work requires a combination of knowledge work and routine work.

Social Learning 199

Social Learning Social Metrics Blended Learning 199

Tony Karrer

MAY 4, 2010

This is going to first take the form of hundreds of thousands of different little applications that each provide performance support for particular tasks. We are already seeing this in terms of lots of startups aimed at particular elements of knowledge work. See Does Deliberative Practice Lead to Quick Proficiency?

Performance Support 113

Performance Support Support Performance Cognitive 113

Clive on Learning

MAY 17, 2012

Another consideration is that more than half the working population do not sit at a desk looking at a computer for most of the day. Up until now it has been very hard to provide performance support to these people. Their jobs are inherently mobile. Now you can. So, now I think about it, this is a pretty big deal.

Simulations 96

Simulations eLearning Guild Association LMS Association Learning Management System 96

CLO Magazine

JANUARY 11, 2017

Learning leaders should expect providers to have business impact metrics already built into their programs. Providers can better prove their value by understanding not just their client’s specific learning and development needs and goals but also the broader, long-term vision for the client company itself.

Metrics 32

Metrics Augmented Reality Develop Diversity Training 32

Tony Karrer

DECEMBER 14, 2010

It provided high value for me and hopefully value for people reading it. Aggregation and Social Filtering Provide High Value eLearning Learning has somewhat become my singular source of great eLearning content. Instead, Joel would write it up. I’d ask questions and edit it. I’m looking forward to doing more of this going forward.

Text-to-Speech 200

Text-to-Speech Compliance Training Diversity Training SharePoint 200

Tony Karrer

AUGUST 30, 2007

If we are providing an LMS and thinking we are providing a good learning support mechanism, I think we are deluding ourselves. Call them Personal Learning Environments (PLE) if you want but the key issue here is that they are based on user-centric design. and eLearning 2.0 Revisited ).

Wiki 100

Wiki PLE LMS eLearning 2.0 100

Vitalyst

MARCH 8, 2018

One of the ideas Drucker was talking about in that piece, and in his many previous published works, was empowerment as a management strategy. Treating knowledge workers as assets means giving them what they need to be productive and innovative—that is, providing them with autonomy, or empowering them. They must have autonomy.

Knowledge Worker 40

Knowledge Worker Innovation Culture Productivity 40

Tony Karrer

DECEMBER 16, 2008

Using SharePoint before, during and after courses This typically takes the form of sharing best practices, code examples, templates, links; posting announcements; having discussions; showing calendar items; supporting student profiles; supporting student project work; sharing notes, documents; providing course content. were similar.

SharePoint 133

SharePoint PWLE eLearning 2.0 Diversity Training 133

Everwise

JANUARY 25, 2018

The onboarding practices of the past – completing checklists of tasks, filling out forms, and even watching old grainy compliance tapes – may no longer cut it, particularly in industries like knowledge work, where talent (and therefore turnover) is very expensive. Your people will make the experience much more personal.

Atlassian 40

Atlassian Compliance Training Mentoring Trust 40

Learning Visions

FEBRUARY 26, 2010

We find that knowledge work has replaced manual labor as the predominant form of work. How will they provide support to this project? Instruction – once all those plans are done, students would begin working on task – periodically jumping out to the instruction space and sometimes back to the task space.

Wiki 160

Wiki Instructional Design Performance Support Instructional 160

ID Reflections

DECEMBER 25, 2010

More importantly, are those the kind of work that will provide us with the indispensable competitive edge? I am talking about knowledge work here. With everything changing at a pace never experienced before, there is no time to undergo the same experience repeatedly for the building of expertise around it.

Learner 177

Learner Diversity Training Expertise Cognitive 177

Tony Karrer

MARCH 23, 2009

Dodged that bullet. :) Patterns and Knowledge Work I understand the concern that when you share best practices, you may come out with very different results. And this suggests that there is big value in providing knowledge workers with ways to assess a situation, to find the cues which link to possible approaches and actions.

Pattern 100

Pattern Examples Metrics Knowledge Worker 100

Tony Karrer

FEBRUARY 17, 2009

Tapping the Social Grid Date: Friday, February 27th Time: 9 - 10 am PACIFIC, Noon - 1 pm EASTERN Register Here Over the past 20 years, knowledge work has been transformed by the explosion of information sources and information flow. This has caused fairly radical changes in core work tools and methods.

Social 100

Social Free Sun IBM 100

ID Reflections

JANUARY 3, 2011

Focused feedback : Coaches/trainers are at hand to provide corrective feedback and help the learners model their behaviors. In today’s workplace where Knowledge Work is characterized by: Complexity Ambiguity Novelty Diversity (of opinions, people, issues, domains, technology, etc.)

Cognitive 136

Cognitive Diversity Training Information Overload Behavior 136

Tony Karrer

APRIL 20, 2010

This is further complicated by the fact that there’s expectation that learning is going to be more and more part of day-to-day knowledge work. You need to think about how your learning business lines up with the reality of work and tools in the near future. The recent ASTD numbers provide some additional insight.

Simulations 123

Simulations Trends Games Social 123

ID Reflections

MAY 30, 2013

To cut back to Umesh, suffice it to say that in the course of my new work, I travel a fair bit and meet individuals I would normally not meet in the humdrum routine course of my neat and predictable life. Someone who had the gumption and courage to follow through and turn his work into his passion. Learning is work.

Leadership 139

Leadership Skills Job Predictions 139

CLO Magazine

MAY 11, 2017

Provided that learning and development leaders could and should have a central role in innovation, what is the chief learning officer’s responsibility? One realization is that most of the benefits to business are coming increasingly from so-called knowledge work, work that processes information in productive ways.

Innovation 87

Innovation Roles Cognitive Leadership 87

Tony Karrer

MARCH 11, 2009

Learning Design must accommodate this and I particularly believe that we should Shift from Courseware towards Reference Hybrids – put as little as possible in the courseware and provide well-organized, well-written, easily saved, easily accessed reference material.

Long Tail 100

Long Tail Design Courseware eLearning 2.0 100

Jay Cross

NOVEMBER 8, 2010

On December 13, Charles Jennings and Jay Cross will share a vision of working smarter at a private dinner with executives from across the Netherlands. The discussion will include a case study of Thomson-Reuters, focusing on cutting-edge performance improvement, knowledge work, and the business case in senior management terms.

Internet 43

Internet Case Study Tagging Reference 43

Tony Karrer

AUGUST 31, 2009

And you cannot Separate Knowledge Work from Learning. Once you go beyond formal learning, then there's an immediate question of what else you will provide. There's no course on what I do every day. One option is to say that limit of training / workplace Learning Responsibility is formal learning.

Trends 121

Trends Blended Learning Social Networks eLearning 2.0 121

bozarthzone

JANUARY 20, 2009

Here is a piece out of Millikin University on the information skills needed by those entering knowledge work roles. Apart from providing an opposite-side-of-the-coin view, it points to new taks for educators and trainers in developing workers. What sort of database can we build for it? Do we need more procedures manuals ?

Informal 40

Informal Skills Security Knowledge Management 40

eLearning 24-7

JULY 27, 2022

A vendor who totally provides cohort-based learning must have all the components, it may not be great, but it may suffice. These folks have the knowledge already on how to facilitate. You share knowledge, and provide insight and work together, in some manner even if you are not in the same department or location.

Learning System 103

Learning System System Trends Online Learning 103

ID Reflections

MARCH 27, 2010

Thus, the importance of conversations cannot be over-emphasized in this age of high concept and high touch, where effective “knowledge work” consists of asking profound questions and hosting wide-ranging strategic conversations on issues of substance. A simple explanation of the Cynefin Framework. When should we collaborate?

Conversation 123

Conversation SAP Innovation Collaboration 123

Clark Quinn

SEPTEMBER 22, 2008

Work Literacy and the eLearning Guild are partnering to provide you with a great (and free) opportunity to get up to speed on Web 2.0 She's a co-founder with Tony Karrer of Work Literacy, a network of individuals, companies, and organizations focusing on the frameworks, skills, methods, and tools of modern knowledge work.

Web 101

Web Social Networks Wiki Free 101

Tony Karrer

JUNE 26, 2007

Knowledge Work - the ability to search for, synthesize, and disseminate information as part of work processes that captures personal value, builds network, and collects appropriate feedback Would it be fair to say that we have a responsibility to build these skills in ourselves?

Scanning 108

Scanning Media Skills Cognitive 108

ATD Learning Technologies

SEPTEMBER 12, 2017

Faced with a future in which AI makes work even less stable, what is needed is a wholesale transition from knowledge work to learning work. Provide microlearning experiences leading up to these events. Review HRIS moments , like when someone joins the organization or gets promoted to manager.

microlearning 95

microlearning Grovo Micro-Learning Simulations 95

Spark Your Interest

MARCH 7, 2021

Because there isn’t one that meets all the needs of all (or most) course providers. Such platforms allow content curation and social learning and provide personalized recommendations. In an LMS it is the administrator that provides the content and training material. Or to work on a variety of platforms including mobile?

LMS 262

LMS Authoring Tools Compliance Training Instructional Design 262

Jay Cross

AUGUST 7, 2009

In a networked corporation, there is scant difference between knowledge work and learning. Business success depends on them working together rather than as individuals. The pull approach provides more bang for the buck, enabling corporations to get more results while simultaneously cutting costs.

Learning 2.0 75

Learning 2.0 Informal Learning Informal Cognitive 75

Tony Karrer

DECEMBER 3, 2008

Strategy (15) PWLE Not PLE - Knowledge Work Not Separate from Learning (15) Corporate Social Bookmarking Tools (14) Corporate Learning Long Tail and Attention Crisis (13) Test SCORM Courses with an LMS (13) 90-9-1 Rule aka 1% Rule in Collaborative Environments (13) Social Conference Tools - Expect Poor Results (13) Instruction eLearning 2.0

Authoring Tools 100

Authoring Tools Social Networks Long Tail eLearning 2.0 100

Jay Cross

APRIL 6, 2013

Knowledge work has evolved into keeping up and taking advantage of connections. Providing stretch experiences that help their team members learn and develop. Post 1 People learn their jobs by doing their jobs. Effective managers make stretch. assignments and coach their team members. We learn to do the job on the job.

Social Networks 83

Social Networks Social Network Communities of Practice Lesson 83

Jay Cross

APRIL 20, 2010

In time, the words will migrate into the Working Smarter unbook. Working smarter is the key to sustainability and perpetual improvement. Knowledge work and learning to work smarter are becoming indistinguishable. Workscaping. Introducing Workscapes.

Micro-Learning 46

Micro-Learning Knowledge Worker Attitudes CLO 46

Tony Karrer

AUGUST 10, 2009

Where tools should IT be providing and organizations be facilitating and support? There are some great resources on this such as: Ten tips for choosing & using social software Adoption of Web 2.0 and eLearning 2.0 Revisited Social Media - The Challenge of Adoption - Rob’s Dummies Guide The secret sauce to successful Enterprise 2.0

Social Software 116

Social Software Adoption Adopt Social Networks 116