Tony Karrer

NOVEMBER 10, 2008

But then he describes how we've really moved on past that to a new age where the dominant value for most organizations are created by high-end knowledge workers working on concepts. But, I actually think we should be focused on the emphasis on the type of knowledge work and the type of workers.

Knowledge Worker 111

Knowledge Worker Engineering Knowledge Work Customer Service 111

Tony Karrer

FEBRUARY 19, 2008

The average knowledge worker has access to an increasingly large set of information resources and corporate learning is an ever smaller part of this set. Cost is most often not a factor in a knowledge workers decision about the use of information. How do we foster knowledge worker skills?

Long Tail 111

Long Tail Attention Corporate Learning Corporate eLearning 111

Tony Karrer

NOVEMBER 22, 2008

These changes are continuously transforming the landscape for knowledge work. The results are in, and most knowledge workers are struggling to adapt to new forms of work and learning. We will look over the shoulder of a modern knowledge worker using e-learning 2.0 How are we doing at keeping up with these changes?

TechKnowledge 102

TechKnowledge ASTD Wiki Social Networks 102

Tony Karrer

DECEMBER 2, 2008

Thomas Davenport classifies Knowledge Work Types in Thinking for a Living: How to Get Better Performances And Results from Knowledge Workers using a variety of classifications. Within that he then defined the following types of knowledge workers: Transaction Worker - Routine, individual, ex. call center.

Knowledge Work 131

Knowledge Work Knowledge Cognitive Knowledge Worker 131

Tony Karrer

JULY 26, 2010

I’m not and I gave him the standard advice about looking through LinkedIn Guide for Knowledge Workers , LinkedIn for Finding Expertise , and Searching for Expertise - LinkedIn Answers. A colleague just asked me if I knew anyone who was using Augmented Reality for learning. He did that, but didn’t find particular people.

Augmented Reality 164

Augmented Reality Case Study Social Networks LinkedIn 164

Tony Karrer

MARCH 17, 2009

Blogging in a Walled Garden Sacred Training Cows What is Informal Learning Design elements - a graphics style manual Mathemagenic " PhD conclusions in a thousand words: blogging practices of knowledge workers Why Doing Things Half Right Gives You the Best Results Pedagogy – MoodleDocs How to Find the Right Wiki for Your Project or Organization (..)

MindTouch 100

MindTouch Scuttle Hosting Wiki 100

Tony Karrer

FEBRUARY 24, 2009

Hot List - 2/1/2009 - 2/14/2009 Posts Mathemagenic " PhD conclusions in a thousand words: blogging practices of knowledge workers A Guide to Social Learning What Goes in the LMS?

Ning 100

Ning Multitasking Sun TechKnowledge 100

Tony Karrer

DECEMBER 14, 2009

, 2009 Top Posts and Topics , Top 125 Workplace eLearning Posts of 2009 and just running through my blog posts for the year. I’m convinced that we are all struggling to have our Work Skills Keep Up. And many of my 2009 Top Posts and Topics are related to exactly this.

Diversity Training 109

Diversity Training Scanning PWLE Case Study 109

Tony Karrer

MAY 29, 2007

What this has come to make me realize is that for the vast majority of knowledge workers (including myself), there should be no separation between my Personal Learning Environment (PLE), my Personal Knowledge Management system, and my day-to-day set of tools that enhance my knowledge worker productivity.

Knowledge Work 108

Knowledge Work Personal Learning Environment PLE 108

Tony Karrer

DECEMBER 16, 2008

However, one thing that was very interesting to find in the discussions is that I feel there is a gap between these patterns for using SharePoint and the idea of helping concept workers address the Knowledge Worker Skill Gap and begin to be able to work and learner better. A lot of what eLearning 2.0 They should be at the core.

SharePoint 133

SharePoint PWLE eLearning 2.0 Diversity Training 133

Tony Karrer

OCTOBER 22, 2008

Speakers and topics include: Alvaro Fernandez: Brain Fitness for Peak Health and Performance Dave Gray: Visual Literacy, Learning Innovation Kevin Wheeler: The Future of Talent Dave Pollard - Working Smarter: Improving the personal productivity of knowledge workers.

Free 102

Free Trends Social Networks LearnTrends 102

Tony Karrer

JUNE 24, 2007

is that it is an immediately applicable and important shift in learning that applies right here and right now for most knowledge workers. Tools as a means to support collaborative work teams is something that is an immediate and important shift for knowledge workers - and that's you! The bottom line is that eLearning 2.0

eLearning 2.0 100

eLearning 2.0 Corporate eLearning Knowledge Worker eLearning 100

Tony Karrer

NOVEMBER 11, 2009

And the focus of that post is really about general metacognitive tools and methods for knowledge workers. There's a lot of discussion about 21st century skills to be taught in schools, but what about the rest of us? If you are talking about tools, methods, analysis, etc.

Tools 102

Tools Knowledge Worker eLearning Tools Methods 102

Tony Karrer

JULY 9, 2009

I try to address this through posts such as: Tool Set LinkedIn Guide for Knowledge Workers Top-Down Strategy Better Memory Information Radar Processing Pages with Links Networks and Learning Communities Collaborate Twitter as Personal Work and Learning Tool Search I look forward to collaborating on this very important topic.

Informal 102

Informal Skills Information Overload Journal 102

Tony Karrer

JULY 6, 2006

From Wikipedia's description of Knowledge Economy , quoting Peter Drucker (1966): A manual worker works with his hands and produces "stuff". A knowledge worker works with his head and produces ideas, knowledge, and information. What's the most important skill of a knowledge worker? I would claim.

Personal Learning 100

Personal Learning Personal Personalization eLearning 2.0 100

Tony Karrer

AUGUST 2, 2008

When you think about what knowledge workers need relative to Keep / Organize / Refind / Remind, I've discussed in The New Skills that we want to be able to keep track of everything we've seen with minimum effort. Web Badge for Integration into my Blog Okay, so they've addressed (a while ago) item #5.

Delicious 100

Delicious Upgrade Yahoo Social Bookmarking 100

Tony Karrer

FEBRUARY 25, 2010

In the past, I’ve always been successful finding good interactive writers because I can use techniques as described in LinkedIn for Finding Expertise and the rest of my LinkedIn Guide for Knowledge Workers. It doesn’t always work, but generally is pretty good.

Interactive 100

Interactive Write Blog Instructional Design Social Networks 100

Tony Karrer

JULY 22, 2009

In fact, Work Literacy is pretty much this topic. This is a good opportunity to add the same caveat: The real intent is to provide context, alternatives and suggestions of where things might apply.

Knowledge Management 102

Knowledge Management Personal Personalization PKM 102

Tony Karrer

OCTOBER 27, 2008

There are also several studies of knowledge worker practices that suggest that a lot of what is effective is quite personal. This will hurt them greatly as knowledge workers going forward and hurt their organizations who will have marginal learner workers. This is the crux of the problem for me right now.

Work Skills 100

Work Skills Skills Develop Social Bookmarking 100

Tony Karrer

JULY 2, 2008

world is becoming more about your network than your current knowledge. Gina Minks: Adventures in Corporate Education What Competencies do Knowledge Workers Need? Being a learning professional in a Web 2.0 How can you design with these new tools if you don't understand them?

Scanning 189

Scanning Wiki PBwiki Google Docs 189

Tony Karrer

FEBRUARY 20, 2008

I mentioned quite a while ago (in Personal Work and Learning Environments (PWLE) - More Discussion and Personal Work and Learning Environments ) that: Knowledge work is not separate from learning. But that's the exception.

PWLE 107

PWLE PLE Knowledge Work Mashups 107

Tony Karrer

JANUARY 18, 2010

It puts forward lots of suggestions for how knowledge workers can leverage technology to make themselves more effective. I actually think this is some of the most valuable stuff on my blog, and I believe that most knowledge workers are not really taking advantage of this at the level they should.

Predictions 200

Predictions Diversity Training SharePoint Authoring Tools 200

Tony Karrer

MARCH 23, 2009

In particular, highly skilled workers demonstrate the ability to reflect-inaction (Schön, 1987), to conduct mental simulations as a way of imagining possible outcomes. And this suggests that there is big value in providing knowledge workers with ways to assess a situation, to find the cues which link to possible approaches and actions.

Pattern 100

Pattern Examples Metrics Knowledge Worker 100

Tony Karrer

FEBRUARY 17, 2009

The methods and norms for tapping into the social grid are often not well understood by concept workers. In this talk, Dr. Tony Karrer will look at the places where the social grid is so important for concept workers. He will show an over the shoulder view of a modern knowledge worker tapping into the social grid.

Social 100

Social Free Sun IBM 100

Tony Karrer

AUGUST 30, 2007

However, knowledge workers and learners are adopting other work and learning techniques and tools because they support knowledge work and learning AND because they are incredibly easy to use, thus, the adoption hurdle is low (see Adoption of Web 2.0 and eLearning 2.0 Revisited ).

Wiki 100

Wiki PLE LMS eLearning 2.0 100

Tony Karrer

APRIL 7, 2009

Mathemagenic " PhD conclusions in a thousand words: blogging practices of knowledge workers Web 2.0 Tools Collaborative Learning Using Web 2.0 Tools - A Summary PR 2.0: Applications in Learning Rethinking Learning Styles Understanding E-Learning 2.0

Social Networks 139

Social Networks Blended Learning Authoring Tools PLE 139

Tony Karrer

APRIL 14, 2009

What is hugely important out of this is the reminder of the limits of codified knowledge and that Conversation Learning is essential but that there are limits to what should be shared and how effective that sharing can be. Still, I've come to believe the most important Knowledge Worker Skill Gap is the Leveraging Networks Skill.

Search 100

Search eLearning Consultant Pattern Consulting 100

Tony Karrer

APRIL 25, 2007

article came out -- that busy knowledge workers wouldn't have time for the new technologies. It's something I've somewhat wondered about. Do people have enough time to use these tools? If so, does that mean that they are somehow not the people who are already "too busy" at their jobs?

Wiki 100

Wiki Web Enterprise 2.0 Tools 100

Tony Karrer

NOVEMBER 6, 2006

via Jack Vinson's post Knowledge workers do more than search , found the article: Beyond Search is REAP. The point is that searching is really just the beginning for most activities. From the post: Beyond Search is REAP - Retrieve, Extract, Arrange, Present.

Search 100

Search Knowledge Worker Web Internet 100

Tony Karrer

JANUARY 26, 2009

9 - Knowledge Worker Skills Topic growing rapidly, problem getting recognized, more and more people offering workshops and solutions to address this I realized in 2007 that there's a very important Knowledge Worker Skill Gap emerging. 2009 is going to be a big year for this issue.

Predictions 125

Predictions Virtual Classroom Wiki Corporate eLearning 125

Tony Karrer

JUNE 23, 2008

I think Mark missed the bigger barriers of Changing Knowledge Worker Attitudes and the work literacy gap. I agree with Mark that there are fairly sizable organizational culture aspects to enterprise adoption of enterprise 2.0 / web 2.0 / eLearning 2.0. And I think it's easy to underestimate that impact. answers is bad advice.

Enterprise 2.0 100

Enterprise 2.0 Authoring Tools Wiki Metrics 100

Tony Karrer

FEBRUARY 23, 2007

With luck, you'll find it's more like a 3% or 5% rule among knowledge workers, since middle-class professionals (and their offspring) are more predisposed to posting content online than other demographic groups. In his post he said: There is no workaround for the 1% rule. Instead, recognize it exists and work with it.

DevLearn 100

DevLearn Knowledge Worker Web Emergent 100

Tony Karrer

JUNE 8, 2009

This is the most important Knowledge Worker Skill Gap. I believe there's really something here in terms of Leveraging Networks is Key Skill that allows us to get expert level answers via social networks.

Social Networks 100

Social Networks Social Network Network Expert 100

Tony Karrer

MAY 22, 2006

This post was sparked by a couple of recent articles: Babson Knowledge: How Google Plans to Change the Scope of Googling (And Why Information and Knowledge Workers Should Care).

Search 100

Search Knowledge Work Knowledge Firewalls 100

Tony Karrer

APRIL 21, 2009

There are very specific limits to using codified knowledge and that Conversation Learning is essential. Unfortunately, I'm not sure that we really are doing much to address this important Knowledge Worker Skill Gap.

Conversation 100

Conversation KM Taxonomy Network 100

Tony Karrer

MAY 26, 2009

, May 19, 2009 25 Tools: A Toolbox for Learning Professionals 2009 , May 19, 2009 Learning 2.0

Social Media 104

Social Media Mobile Learning Media Social 104

Tony Karrer

OCTOBER 6, 2007

I've been slowly making my way through Thomas Davenport's book Thinking for a Living - How to Get Better Performance and Results from Knowledge Workers. It's quite a good book, and I really like how Davenport structures his positions and structures the topic as a whole. But, wow, there was one part that just. well here it is.

Blogging 100

Blogging Write Blog Knowledge Worker Social Software 100