Jay Cross

NOVEMBER 15, 2009

A social media consumer, HBS professor, MIT research scientist, and author, McAfee focuses on how emergent social software platforms are benefiting enterprises, and how smart organizations and their leaders are making effective use of them to share knowledge, inspire innovation, and enable decision making. —and

KM 38

KM Social Networks Authoring Tools Case Study 38

Janet Clarey

APRIL 2, 2009

Tagging/Bookmarking - described how they worked; relatively low adoption but may increase as more LMSs include. information/knowledge workers. Find opportunities where social learning technologies will foster learning. Distance learning—Social software’s killer ap? Social Media for Corporate Learning?

Brandon Hall 36

Brandon Hall Social Learning Blended Learning Learning Technologies 36

Jay Cross

JULY 17, 2012

Knowledge workers learn more than twice as much from experience as from bosses and coaches, and the training department accounts for less half of that. Service industries challenge workers to acquire tacit knowledge — the kind of know-how one learns on the job, not in the classroom. Search, tags, indexes, rankings.

Corporate eLearning 71

Corporate eLearning Compliance Training Blended Learning Training 71