ID Reflections

AUGUST 1, 2010

Excerpts from the Best of T+D | 2007 - 2009 Harold Jarche in Skills 2.0 : As knowledge workers, we are like actors--only as good as our last performance. In a knowledge economy, the individual is the knowledge creator, and relationships are the currency. Knowledge Delivered in Any Other Form Is.

Learning 2.0 132

Learning 2.0 Blended Learning Social Networks Gartner 132

ID Reflections

APRIL 6, 2014

The content of the course(s) can be the trigger for discussions, exchange of opinions, and sharing of knowledge. This helps to keep the course content alive while also capturing the tacit knowledge of the workforce. The focused discussions that take place around specific courses could have some of the following advantages: i.

Social Networks 189

Social Networks Benefits Forum Community 189

ID Reflections

SEPTEMBER 25, 2010

6 Knowledge Management Cultivating Communities of Practice Etienne Wegner, et al. 7 Knowledge Management/Workplace learning/Innovation/Business Collaboration Morten Hansen. Tags: Knowledge Management education Business Performance Support Workplace Learning Learning and Development Training and development Social network.

Social Networks 172

Social Networks Cognitive Enterprise 2.0 Social Network 172

ID Reflections

AUGUST 28, 2012

Work —complex knowledge work requires solitude as well as collaboration. If anyone reading this is a knowledge worker and is thinking about working from home, read Mihaly Csikszentmihalyi's Flow. Are you a knowledge worker working from home? This taught me a few things about work, technology and myself.

Stock 124

Stock Skype Knowledge Worker Community 124

ID Reflections

NOVEMBER 1, 2014

They require the sharing of tacit knowledge, which cannot easily be put into a manual. In addition, tacit knowledge flows best in trusted networks. This trust also promotes individual autonomy and can become a foundation for organizational learning, as knowledge is freely shared.

Change 220

Change Social Networks Social Network Collaboration 220

ID Reflections

JUNE 25, 2014

Employees are rejecting them; L&D is desperately trying to prove the ROI of these programs while employees are finding their own means of acquiring the required skills and knowledge. They are using various tools for PKM ( Personal Knowledge Management ) and taking onus of their own learning. Into this space enters MOOCs!

PKM 157

PKM OER Diversity Training Trust 157

ID Reflections

JULY 30, 2014

Our education system had inculcated the belief that “learning” is all about gaining information and knowledge and being able to remember that long enough to answer exam questions. So, a loop of training followed by application of the knowledge and processes learnt became the norm. It was “learn, then work.”

Performance Support 167

Performance Support Performance Knowing Doing Gap Coaching 167

ID Reflections

DECEMBER 28, 2014

Over the next two decades we can expect the knowledge of the world to be digitalised, with an exponential rise in user-generated content, "wise-crowd" application and open innovation applications." Loss of tacit knowledge Attrition, retirement, siloed pockets – all lead to the loss of tacit knowledge so critical to organization success 5.

Network 202

Network Diversity Training PKM Communities of Practice 202

ID Reflections

NOVEMBER 4, 2014

The Knowledge Era requires workers to be innovative and creative, to come up with simple and elegant solutions to complex business challenges, and each solution will require cross-disciplinary teams. Collaboration and trust elicits the sharing of tacit knowledge that is an accumulation of years of experience and expertise. And it has.

Collaboration 163

Collaboration Organization Diversity Training Harbinger 163

ID Reflections

MARCH 5, 2014

Lengthier, knowledge-driven courses will still exist but will become optional and can be taken at the workers’ discretion. Each worker will chart out their own path through these micro-modules based on their role, performance need and prior experience and knowledge. Today, workers need bursts and nuggets of learning a.k.a.

Micro-Learning 248

Micro-Learning Course Wiki Wikipedia 248

ID Reflections

MARCH 10, 2014

As the Creative Economy , the Knowledge Era , the Connected Age —call it what you will—sets in and its impact begins to be felt in all spheres of life—personal, professional, institutional—it is becoming imperative to take charge of one’s own learning, development and career graph. IMHO, a heutagogical approach is essential today.

Social Networks 277

Social Networks Micro-Learning Learning Pedagogy 277

ID Reflections

SEPTEMBER 23, 2010

We are in the performance business , not the knowledge -gain business. What if we first considered strategies that enabled knowledge gain, sharing and maintenance in the workplace and then backfilled with the appropriate training to support the gaps that remained? Lead with a performance strategy , not a learning strategy.

Organization 136

Organization Harassment Training Performance Support Mentoring 136

ID Reflections

DECEMBER 28, 2010

The paragraph below taken from Harold Jarche’s post Success depends on who we work with reminded me of a post I had written some time back, the Molotov cocktail = Weak ties x complicated knowledge. Weak ties create havoc when people need to transfer tacit knowledge. I have pasted the quote below: 1. What is required is diversity!

Cognitive 165

Cognitive Diversity Training Social Networks Knowledge Worker 165

ID Reflections

AUGUST 6, 2010

Rapidly decreasing shelf-life of knowledge 4. The emergent ones are those that are likely to have the greatest impact on Human Performance Improvement and Personal Knowledge Management. Tags: Mobile phone pull vs. push Distance Learning Knowledge Management technology Psychology iPod mlearning elearning informal learning.

Mobile Learning 166

Mobile Learning Mobile iPod Wiki 166

ID Reflections

OCTOBER 19, 2014

This feeling of being in competition leads to an internal organizational culture of knowledge hoarding as a source of power and growth. There are very few generative businesses like the ones mentioned above who see themselves as part of an ecosystem where cooperation and collaboration enables growth for all. This is futile of course.

Collaboration 217

Collaboration Social Learning Social Platform 217

ID Reflections

SEPTEMBER 16, 2012

On the positive front, I have been doing a lot of reading—mostly around organizational behavior, organizational development, culture and diversity, motivation and communication, and how these relate to social business and knowledge management. I’ve referenced the model here from Flat World Knowledge book on Organizational Behaviour.

Diversity Training 166

Diversity Training Community Management Culture 166

ID Reflections

DECEMBER 25, 2010

It is now common knowledge that an organization’s ability to innovate is its competitive edge in today’s economy. I am talking about knowledge work here. Routine experts are the learned ones who have deep domain-specific knowledge; however, often this deep knowledge becomes a hindrance in viewing the world through fresh eyes.

Learner 177

Learner Diversity Training Expertise Cognitive 177

ID Reflections

MARCH 11, 2012

Knowledge in this community is constantly being reconstructed through dialogue, conversation, and debate. There is no knowledge repository. There is no one place where this knowledge is stored. We have to go back to the story swapping days, capture tribal knowledge and build on it. It resides in the network.

Social Media 124

Social Media Conference Courseware Virtual World 124

ID Reflections

JANUARY 28, 2015

One of the ways to keep on top of our game, and remain on the cutting edge of relevant skills and knowledge is to be a part of communities of practices and to focus on building and maintaining our PLNs with a deliberate intention to learn, share and collaborate. What happens when the knowns become unknowns?

Network 100

Network Diversity Training Personal Learning Social Networks 100

ID Reflections

JUNE 29, 2014

For a more holistic performance support and knowledge sharing, L&D will have to shift to enabling learning at an organizational as well as at an individual level. While courses will still have their place, the approach to course design itself will need to become more dynamic, rapid and inclusive of informal and social components.

Roles 167

Roles Social Media OER Performance Support 167

ID Reflections

NOVEMBER 9, 2014

When “relevant experience” implying the number of years an individual has worked in the same field and the knowledge thus accumulated comes to be viewed as sacrosanct, this is a danger signal. As Gary Hamel pointed out in 2009, the Knowledge Economy requires Creativity, Initiative and Passion.

Emergent 136

Emergent Agile Culture Diversity Training 136

ID Reflections

AUGUST 23, 2009

Point 1 Learners learn best when they are able to align the new knowledge with knowledge from the past. Conclusion #1: When designing with “love” and to have motivated learners, help learners to connect new knowledge to their pre-existing ones. Ongoing change is going to make current knowledge obsolescent.

Theory 124

Theory Learner Social Networks Learning Theory 124

ID Reflections

NOVEMBER 5, 2014

Or, like Sherlock Holmes, to skip and jump through the mind palace of accumulated memories and knowledge. He goes on to write about the subversive and fluid nature of hyperlinks comparing it to a metaphoric game of hopscotch. This aptly describes the disruptive and non-linear nature of hyperlinks. And this is how the web works.

Network 110

Network Learning Web Work Twitter 110

ID Reflections

NOVEMBER 3, 2014

While we would love to think that employees will--seeing the looming complexities and unpredictability of work today--become self-driven, autonomous learners keen to acquire all the skills and knowledge required, this is not what usually happens. In most cases. If possible, asking someone to provide feedback and coaching would be helpful.

Skills 132

Skills PKM Diversity Training Social Media 132

ID Reflections

MARCH 9, 2010

In an earlier post, The Meaning is the Message , I quoted from Stephen Downes' presentation: Knowledge has many authors , knowledge has many facets, it looks different to each different person, and it changes moment to moment. Informal learning has room for multiple perceptions , sources of knowledge, collaboration.

Informal Learning 104

Informal Learning Collaboration Informal Bloom 104

ID Reflections

JANUARY 4, 2010

Brilliant connection between knowledge, identity and relationships.I Knowledge is closely linked to our identity hence, it is imperative that our peers view us as knowledgeable and skilful. One major way of demonstrating that to our peers is by sharing knowledge with them.

Media 100

Media Online Methods Knowledge 100

ID Reflections

NOVEMBER 21, 2014

Thus, w orking out loud is intrinsically linked to two critical aspects of becoming a good learner -- Personal knowledge Management (PKM) and building one''s Personal Learning Network (PLN). Sharing purposefully implies making my work visible as not only an end outcome but also the messy processes and thinking that goes behind it.

Social Networks 160

Social Networks PKM Organizational Learning Collaboration 160

ID Reflections

FEBRUARY 20, 2015

No longer is knowledge and information tied to workplace hierarchy. In an insightful article from HBR called From the Knowledge Economy to the Human Economy , there is this telling para that reflects the organizations and workers of the future: In the human economy, the most valuable workers will be hired hearts.

Network 100

Network Emergent Collaboration Virtual World 100

ID Reflections

MARCH 9, 2010

In Informal Learning , Jay writes about knowledge workers as: I like to work on things I help create. Such knowledge workers who are intrinsically passionate about their work are notoriously difficult to find and keep, writes Jay. Such innovative knowledge worker is a "different beast" to use Jay's words. They network to learn.

Knowledge Worker 137

Knowledge Worker Write Blog Collaboration Diversity Training 137

ID Reflections

MARCH 13, 2011

A huge amount of organizational knowledge and innovation are lost because we fail to span structural holes or leave it to chance. All of these necessitate an increasing amount of collaboration and tapping into the collective knowledge of an organization. Bring knowledge in from the outside. In this case, let’s assume Sam.

Expertise 147

Expertise Enterprise Convert Collaboration 147

ID Reflections

OCTOBER 27, 2009

The first few weeks here, I did not fully appreciate the depth of this message till I came across the following video by Nick Milton of Knoco.com discussing data, information and knowledge. Knowledge without understanding is like, well, information." But they don't really say what knowledge is that data is NOT. Who was wrong?

Informal 110

Informal KM Social Networks Skype 110

ID Reflections

NOVEMBER 25, 2014

According to Wikipedia (2007) “…an expert, more generally, is a person with extensive knowledge or ability in a particular area of study.” ~ Building Expertise, Ruth Clark Today, we need “experts” in more diverse and unknown areas than we can predict now. Can we always depend on the experts to provide the best solution?

Diversity Training 123

Diversity Training Learner Cognitive Expertise 123

ID Reflections

MAY 25, 2015

A community grows around a domain where practitioners share their insights, knowledge and doubts, the work processes. Explicit and tacit knowledge gets shared. When these individuals leave their organizations, they walk away with their tacit knowledge. Take Linux or the GitHub community for example. Their inbox is deleted.

Strategy 100

Strategy Attitudes Community Conversation 100

ID Reflections

SEPTEMBER 23, 2010

Tags: Knowledge Management social media Twitter.

Social Media 114

Social Media PDF Twitter Knowledge Management 114

ID Reflections

JANUARY 18, 2010

We have often experienced this phenomenon where someone we hold in regard for their knowledge, expertise in a particular area, skills, insight and analytical abilities, just does not seem to share the knowledge. The diagram below depicts how an expert perceives his/her own knowledge. A definitely good read.

Expertise 100

Expertise Collaborative Learning Analytics Tagging 100

ID Reflections

NOVEMBER 4, 2015

It empowers learners to build their personal learning networks (PLN) and personal knowledge management (PKM) by leveraging technology to connect a distributed and diverse workforce. It is in communities that knowledge is exchanged and challenges solved. Give up hierarchical, command and control mindset.

Emergent 100

Emergent Organization Diversity Training Community 100

ID Reflections

MAY 22, 2015

It is still restricted to a community of folks interested in Personal Learning Networks and Personal Knowledge Management , followers of blogs by Harold Jarche, Jane Hart, John Stepper and such. When my comment drew that blank stare, I thought it would be a worthwhile topic for a short blog post.

Write Blog 100

Write Blog Network Collaboration Platform 100