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Simplifying L&D Efforts with Managed Training Services

Infopro Learning

The shift to a digital and knowledge-based economy means that a vibrant workforce is more important than ever. Companies are relying on their intangible assets—skilled employees, exceptional leaders, and knowledge. We have listed here some of the advantages of co-sourcing with managed training service providers.

Services 419
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4 Ways to Improve Your Product Knowledge Training Programs

Infopro Learning

Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. In addition, having the ability to answer any questions is critical to delivering quality customer service. However, L&D trends and strategies have also recently changed.

Knowledge 410
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Product Knowledge Training: Creating and Implementing a PKT Plan

Infopro Learning

Today businesses that provide quality customer experiences can set themselves apart from competitors and gain a more extensive base of loyal customers. Quality service is one of the critical factors today’s consumers consider before making a purchase. Solution Highlights. The process begins with in-depth planning.

Knowledge 380
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What makes Product Knowledge Training a Game-Changer?

Infopro Learning

Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. An effective product knowledge training program can equip your sales team with essential skills, improve your organization’s reputation, boost customer satisfaction and increase sales.

Knowledge 305
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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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‘Learning literacy’ and the currency of a knowledge-based economy

CLO Magazine

Just as financial literacy engenders effective retirement planning, in a knowledge-based economy, employees will need smart investments in their learning, whether in time, effort, financial resources or, most likely, all of the above. By year two, participation had more than doubled.

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Not a cat

E-Learning Provocateur

Which prompts another question from those still wondering: When learning isn’t skills-based, what is it? Knowledge-based learning We’ve all done those e-learning modules with a quiz at the end that’s effectively a memory test. That’s not to say that knowledge-based learning is necessarily ineffective.