Infopro Learning
AUGUST 24, 2021
In today’s world, several organizations are running neck-and-neck with a similar product range. It is crucial for businesses to have enough knowledge and expertise to make customer interaction more effective and wholesome. Here comes the significance of product knowledge training which ensures organizational growth and success.
Infopro Learning
JULY 9, 2021
Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. Product training programs have long been an effective tool to help employees learn about new products and features. Develop Role-Based Learning Journeys. Provide Support Materials.
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Infopro Learning
JANUARY 21, 2021
Providing your employees with a comprehensive product knowledge training program can help your employees gain the knowledge they need to exceed customer expectations every time. We have developed a strategic process for developing product knowledge training programs that deliver significant business benefits.
Infopro Learning
JANUARY 11, 2022
A product’s quality combined with its usability significantly impacts customer satisfaction. Product knowledge training facilitates the ease-of-use aspect. This article will unpack what product knowledge training is, why it is important, and how to implement it. What is product knowledge training?
Speaker: Dharshan Chandran, Product Marketing Manager at Whatfix
Join Dharshan Chandran, Product Marketing Manager at Whatfix, as he discusses how enterprises need to upskill their workforce by modifying their employee training methods. The best practices to delivering relevant, engaging knowledge that’s instant, contextual, and experiential.
Infopro Learning
FEBRUARY 5, 2020
Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. An effective product knowledge training program can equip your sales team with essential skills, improve your organization’s reputation, boost customer satisfaction and increase sales.
Infopro Learning
JUNE 6, 2019
Having a team of employees who are knowledgeable about your products and services is an important part of providing quality customer experiences. THE BENEFITS OF PRODUCT KNOWLEDGE TRAINING. While there are many components of customer experience, few are more important than product knowledge training.
Speaker: Vic Vuchic, Chief Innovation Officer & Executive Director, Learner Variability Project
You'll discover how much more we know now about how students learn - and how we can use that knowledge to create EdTech-enabled classrooms that can meet the diverse needs of diverse students. Develop knowledge on how EdTech products can be designed to reach the full diversity of learners in every classroom.
Speaker: Amit Garg, CEO and Founder at Upside Learning Solutions & Keith Keating, Global Learning Strategist at GP Strategies / Head of Global Learning Network at General Motors
Stronger knowledge retention, increased productivity, and active learning skills are just some of the benefits your learners and organization will achieve as a result of successful learning engagement. Learning engagement is the ability to motivationally and behaviorally engage in an effective learning process.
Speaker: Andrea Mikulenas, Instructional Design Team Lead, Inno-Versity, and Miriam Taylor, Chief Learning Strategist, Inno-Versity
They know that arming employees with the knowledge and skills to do their jobs leads to greater productivity for the company, a feeling of empowerment on the part of the employee, and a work culture where employees feel valued. Most learning leaders have a deep appreciation of life-long learning.
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Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.
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A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.
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