Jay Cross

MARCH 6, 2012

Experience has taught us that making over a training department into a business learning function requires these activities: Sell the vision of learning as a value-creating component of social business. explain how to integrate learning & development into the fabric of the business. Make the vision a reality.

Corporate Learning 75

Corporate Learning Social Networks Case Study Taxonomy 75

Jay Cross

NOVEMBER 15, 2012

How will you take advantage of your in-house social network? Use networks to create services and share collective intelligence. Your company will install an in-house social network. Wise Chief Learning Officers are thinking about how social networks will augment learning & development.

Social Networks 55

Social Networks Social Social Network SocialText 55

Jay Cross

JULY 1, 2012

The Internet Time Alliance has been brainstorming models of learning networks. People cooperate in External Networks to meet a shared goal. I rejiggered Harold’s model to suit my own purposes: Conversations are the stem cells of learning, and social networks are the carriers of conversation.

Network 69

Network Social Networks Firewalls Social Network 69

Jay Cross

MARCH 29, 2015

I just copied a rough draft of my new book, Learn For Yourself , into a free summarizer. It’s all a matter of learning, but it’s not the sort of learning that is the province of training departments, workshops, and classrooms. You are learning to learn how to become the person you wrote the obit for.

Social Networks 36

Social Networks Wiki Summary Social Network Analysis 36

Jay Cross

MARCH 5, 2010

This post continues the discussion among the members of the Internet Time Alliance about appropriate terminology for learning in the network era. All learning is social, so that’s not really a useful distinction unless we’re stressing social networked learning. That pays the bills.

Social Networks 58

Social Networks Social Network Social Media Network 58

Jay Cross

JUNE 29, 2011

Conversations are the stem cells of business learning. Social networks are the carrier wave of corporate conversations. Hence, the preponderance of learning in corporations is going to take place in social networks.

Social Networks 59

Social Networks Jive Social Network Enterprise 59

Jay Cross

FEBRUARY 3, 2013

Social networks have become the fabric of the high tech industry. Learning is experiential. You learn from your peers and from doing things. Techies tend to move on every three years in search of fresh opportunities to learn. In traditional higher ed, colleges are not a place to learn skills.

Social Networks 59

Social Networks Mashups Mash-up Social Network 59

Jay Cross

AUGUST 3, 2012

Knowledge workers learn three to four times as much from experience as from interaction with bosses, coaches, and mentors. They learn about twice as much from those conversations compared to structured courses and programs. It’s a handy framework to keep in mind, particularly when someone mistakenly thinks all learning is formal.

Social Networks 62

Social Networks Compliance Training Jive Yammer 62

Jay Cross

NOVEMBER 8, 2011

People who are no longer freshmen, he argues, should invest their time in eLearning and informal learning in social networks. CROSS: eLearning is the marriage of learning and networks. CROSS: Informal learning is the main form of learning at work. Formal learning is ideal for beginners.

Google 46

Google Social Networks Social Network Beginner 46

Jay Cross

MAY 1, 2012

Six years ago few people believed that informal learning made much of a difference. Today’s common wisdom is that most workplace learning is experiential, unplanned, social, and informal. Informal learning tops many training department agendas. Companies are connecting people with social network technology.

Social Networks 62

Social Networks MySpace Social Network Ratio 62

Jay Cross

JUNE 27, 2011

The business section of today’s New York Times reports that “ Companies Stay in the Loop by Using In-House Social Networks.&#. Show it to your boss if she hasn’t gotten the clue about social business.

Social Networks 40

Social Networks Social Network Network Report 40

Jay Cross

OCTOBER 6, 2011

Working smarter draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 patterns, social psychology, value network analysis, anthropology, complexity theory, and more.

Social Networks 59

Social Networks Diversity Training Social Network Cognitive 59

Jay Cross

DECEMBER 26, 2008

Customer Learning , CLO magazine, December 2008. Learning is woven into the fabric of every modern business. We’ve got to rid ourselves of the notion that learning is just the chief learning officer’s business. Learning is so much more than that. It’s all about learning conversations. Learning is social.

Social Networks 36

Social Networks Custom Social Network Metrics 36

Jay Cross

NOVEMBER 3, 2009

I am really looking forward to attending the VI International Seminar on Open Social Learning in Barcelona next month! Different designs, tools and functionalities of social learning networks will be evaluated. Different designs, tools and functionalities of social learning networks will be evaluated.

Social Learning 38

Social Learning Open Social Networks Social 38

Jay Cross

APRIL 6, 2013

Post 1 People learn their jobs by doing their jobs. We learn to do the job on the job. To stay ahead and create more value, you have to learn faster, better, smarter. To stay ahead and create more value, you have to learn faster, better, smarter. Post 2 The 70 percent: learning from experience.

Social Networks 83

Social Networks Social Network Communities of Practice Lesson 83

Jay Cross

SEPTEMBER 3, 2011

Working Smarter Daily draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 patterns, social psychology, value network analysis, anthropology, complexity theory, and more.

Social Networks 50

Social Networks Social Media Social Network Network 50

Jay Cross

NOVEMBER 15, 2009

I sensed that learning and knowledge management were converging and invited bloggers form both sides to get together at the Tidehouse to share viewpoints and guzzle beer. If you’re into meta-learning, you should track what’s going on there. Corporate learning and KM are both about getting the job done.

KM 38

KM Social Networks Authoring Tools Case Study 38

Jay Cross

AUGUST 28, 2012

It’s not that seasoned and elder employees weren’t learning; we all learn all the time. Rather, they weren’t learning as well as they might. HR and training departments overlooked experienced employees because they learn experientially, from stretch assignments and mentors rather than from courses and workshops.

Collaborative Learning 61

Collaborative Learning Collaboration Compliance Training Social Networks 61

Jay Cross

JANUARY 26, 2014

First published in Chief Learning Officer magazine, February 2013. Formal gets all the money, but today more learning happens outside the classroom. Learning is more important than ever. We have to learn more just to keep living our lives. They are choosing the learning experience they want to get into.

Informal 79

Informal Metrics Social Networks Social Network 79

Jay Cross

JANUARY 25, 2013

By dedicating more than half of their resources to intangibles such as learning, relationships, and the technology of eco-farming, the Aborigines created a society without war, crime, poverty, or taxes. You have to learn a lot just to survive. Hence the women did not need to travel widely to learn. Fast-forward to today.

Social Networks 38

Social Networks Social Network Community Virtual World 38

Jay Cross

SEPTEMBER 20, 2011

Learning leaders must deal with situations that aren’t in the rule book. Learning and work are converging. Let’s engage in a little over-the-shoulder learning. Among the streams that feed this phase of sense-making are: Social networks, primarily private networks such as Socialcast, Google Groups, or Jive.

Social Networks 55

Social Networks Jive Diversity Training Social Network 55

Jay Cross

JANUARY 11, 2012

Business is changing, and the learning function must change along with it. Social business , Enterprise 2.0 , Radical Management , the Connected Company , Living Networks , Management 3.0, culture, and optimizing networks. Learning is no longer optional. Companies that fail to learn will wither and die.

Social Networks 68

Social Networks Business Enterprise 2.0 Compliance Training 68

Jay Cross

JUNE 14, 2010

People learn socially and informally. Research usually finds that around 80% of workplace learning is informal. Note that the studies that came up with the 80% were conducted before we had social networks or Google or YouTube or Facebook or ubiquitous email or blogs or smart phones.

Social Networks 36

Social Networks Social Network YouTube Facebook 36

Jay Cross

NOVEMBER 14, 2012

The lead article in the current issue of Chief Learning Officer is Building a Performance Ecosystem by Clark Quinn. The underlying concept is that organizations and their people are members of many different types of networks, for example, communities of practice, the company social network, and close-knit collaborative work teams.

Organization 84

Organization Social Networks Communities of Practice Sun 84

Jay Cross

NOVEMBER 5, 2010

learning conference. I have learned so much in the last three days. That encompasses learning & pedagogy, creativity, tech, and business. Aaron : The more we share, the more we connect, the more we learn. DevLearn was a call to arms for social networked learning. DevLearn is my favorite U.S.

DevLearn 51

DevLearn Social Networks Pedagogy Social Network 51

Jay Cross

APRIL 7, 2009

The author, a self-described techie, admits to not knowing social networking from a hole in the ground. Tags: Business learning. Results: About 20% of the small-business owners I spoke to had heard of the product, and approximately 0% could describe what it actually does. I don’t blame these guys.

Social Networks 36

Social Networks SharePoint Long Tail Drupal 36

Jay Cross

JULY 30, 2011

Working Smarter Daily draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 patterns, social psychology, value network analysis, anthropology, complexity theory, and more.

Social Networks 47

Social Networks Case Study Doc MySpace 47

Jay Cross

OCTOBER 21, 2008

Come to Corporate Learning Trends and Innovations 2008 if you want to: participate in a stridently unaffiliated event (no sponsors! track emerging opportunities in learning (if it’s not at the forefront, it’s not allowed in). socialize online with peers and other participants (schmoozing encouraged!). no toadies!).

Corporate Learning 36

Corporate Learning Innovation Trends Social Networks 36

Jay Cross

APRIL 28, 2011

Clark Quinn and I kicked off a meeting of the Chief Learning Officer Network at Symantec’s offices in Mountain View on Wednesday. We talked of working smarter, the imperative to change, the ins and outs of informal learning, and why mobile learning is inevitable. Also, facilitating peer-to-peer learning.

CLO 46

CLO Network Social Networks Jive 46

Jay Cross

JULY 29, 2015

I concluded that: Flipping conference presentations can vastly improve learning outcomes. The cliché is that you learn more in the hallways than in the classrooms. As in the workplace, informal learning at conferences has more impact than formal learning. Encourage social networking. Community First!

Conference 36

Conference Social Networks Masie eLearning Guild 36

Jay Cross

NOVEMBER 25, 2011

Dawn of Learning. Jay Cross’s Informal Learning. Social Media for Working & Learning. Working smarter draws upon design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0

Authoring Tools 46

Authoring Tools Social Networks Content Xyleme 46

Jay Cross

FEBRUARY 13, 2013

The 70 percent: learning from experience. People learn by doing. We learn from experience and achieve mastery through practice. Apprenticeship & peer learning. Apprenticeship is a time-honored method of learning by experience, but I suspect that it didn’t go down like the history books tell us. Let them learn.

Social Networks 56

Social Networks Blended Learning Forum Performance Support 56

Jay Cross

JANUARY 5, 2010

Take advantage of convergence of informal learning and social networks. Corporate learning continues to migrate from in-house IT to the open web. The Big Question. What are your biggest challenges for this upcoming year? Make the case for learnscapes in HBR, CIO, other management arenas. Smart phones overtake PCs.

Social Networks 36

Social Networks Metrics Social Network Big Question 36

Jay Cross

JANUARY 28, 2011

Steve Wheeler’s excellent post on Learning Technologies in London described the vendors at the show as stuck in a time warp, maybe on another planet. Money gushed into learning start-ups. Most of them touted the savings from forcing people to learn on their own time. What does the future hold for these guys?

Social Networks 66

Social Networks Jive Blended Learning Diigo 66

Jay Cross

DECEMBER 11, 2010

Social networking is the way of the future. You have to have people you can listen to and learn. I asked John (we’re on a first name basis now) how we get senior managers on board with social learning. It’s inevitable but don’t call it social networking. 90% of our customer meetings are via video.

Social Networks 50

Social Networks Services Stock Social Network 50

Jay Cross

MARCH 3, 2012

Working smarter draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 patterns, social psychology, value network analysis, anthropology, complexity theory, and more.

Social Networks 64

Social Networks Doc Enterprise 2.0 Social Media 64

Jay Cross

MARCH 26, 2010

The 50,000 foot view of what’s going on in social networks and informal learning has changed very little In the last five years. In yesterday’s presentation for Collaborative Learning 04, we asked “In business culture, where’s the pendulum this year?&#. Social Software: Get Affiliated.

Social Networks 37

Social Networks CD-ROM Social Software Groupware 37