Skilful Minds

MARCH 22, 2009

The social software stack, in particular the difference between collective understanding and collaborative understanding, frames Vander Wal's perspective. social media e-Learning 2.0 social networking twitter. elearning 2.0

Social Networks 76

Social Networks Enterprise 2.0 SharePoint Social Network 76

Skilful Minds

AUGUST 14, 2010

Not so much for what they specifically say about performance and collaboration as much as what they imply about the promise of social media in the relationship. Customer Experience Experience Design social networking Enterprise 2.0 elearning 2.0

Social Networks 90

Social Networks Collaboration Enterprise 2.0 Performance 90

Skilful Minds

MARCH 3, 2010

Learning Experience Social Networks Web 2.0 e-Learning 2.0 social business design awareness Dachis Group distributed work empathy Internet Time Alliance shared experience social learning team identity twitter wiki.

Social Networks 77

Social Networks Social Learning Wiki Collaboration 77

Skilful Minds

MAY 9, 2013

and Team Boundaries , and then a couple years later in Social Learning, Collaboration, and Team Identity. Experience Design Innovation Learning Experience Social Business Design Social Media Social Networks Web 2.0 Skilful Minds first noted this phenomena in Who’s on Your Team? Enterprise 2.0

Social Networks 61

Social Networks Enterprise 2.0 Organization Business 61

Skilful Minds

AUGUST 18, 2009

Enterprises, on the other hand, listen to, engage, and act on insights gained from social media. Social Networks Web 2.0 brand Dachis Group e-Learning 2.0 Innovation learnscapes social network user experience wiki.

Social Networks 62

Social Networks Wiki Enterprise 2.0 Social 62

Skilful Minds

MARCH 29, 2010

Marketing, especially social media marketing, and learning are both essential components of a dialogue strategy for customer experience design and management. A dialogue strategy builds on the assumption that companies learn more from customers when customers learn from them, and doing so benefits both.

Social Networks 49

Social Networks Social Business Social Media 49

Skilful Minds

OCTOBER 20, 2009

The recent buzz around the concept of social business points to the growing importance of social networks and communities to the evolution of business practice. Tags: Collaboration Customer Communities Experience Design Learning Experience brand co-creation customer competence Customer Experience elearning 2.0

Community 69

Community Social Networks Custom eLearning 2.0 69