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Case Study: Learning Impact for Organizational Success

Upside Learning

Here, we’re looking for a change in outcomes that suggests that learners have applied the learning and it’s influencing the organization as a whole. In conclusion, this case study highlights the effectiveness of targeted learning interventions in improving organizational metrics and employee well-being. With a stellar 4.8

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Case Study: Impactful Learning for Higher Ratings

Upside Learning

This is a joint endeavor between Learning & Development and the associated business unit. One of the first steps of evaluation is what learners think of the learning experience. In this case study, we share an example of such an impact. As suggested, there are a variety of levels of possible impact of an intervention.

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A Case Study on Learning Impact for Improved Outcomes

Upside Learning

For learning purposes, they were applying the knowledge as a step along the way to internalize that understanding. In summary, this case study demonstrates the successful implementation of a strategic learning approach to enhance sales team effectiveness at a global technology firm. The tone was moderate.

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Microlearning Case Study: Spaced Learning

Upside Learning

Spaced Learning, to be effective, needs to have a planned rollout, where the initial concepts are reinforced and expanded upon. It needs a good grip on a sustained campaign, as our brains can only learn a little bit in each instance. In this case study, a major airline wanted to initiate a new focus on safety.

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Customer Education Maturity Model: How Customer Learning Programs Create Value

The Customer Education Maturity Model was developed from an extensive study of the industry, including interviews with leaders in the customer learning space. It delivers a comprehensive guide to moving the needle on your customer learning program. You’ll learn: The roadmap for how superior customer learning programs grow.

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Case Study on Branching Scenarios

Upside Learning

Let’s dive into a case study which uncovers the role of branching scenarios in shaping immersive learning experiences. The situation is an example of when learning isn’t known when it’ll be needed, but it’s absolutely important when it is. The post Case Study on Branching Scenarios first appeared on The Upside Learning Blog.

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Case Study: Mini-scenarios

Upside Learning

The solution Scenario-based learning was selected as a viable way to not just provide information but to require demonstrating the behaviors in action. This project’s recognition with multiple global awards further solidifies the impact of scenario-based learning. The project also won multiple global awards. Look no further.

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Discover What Stage Your CE Program is in and the Next Steps for Tomorrow’s Growth

Step 3: Personalize Learning. The checklist was developed from an extensive study of the industry, including interviews with leaders in the customer learning space. Step 2: Build Foundation for Scale. Step 4: Expand Business Impact. Step 5: Elevate the Brand.

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The Four “Levels” of Gamification Implementation in Learning Experiences

Speaker: Jonathan Peters, PhD, Chief Motivation Officer, Sententia Gamification

Unfortunately, many people think that gamification means adding a simple activity, creating a computer or a video game, or just adding points, badges, and a leaderboard to their learning program. In this session, you will: Learn about the four “levels” of gamification implementation.

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Increasing Equity and Access: A Canvas Case Study of Virtual Arkansas K-12

How would they simplify content creation while enhancing learning? Virtual Arkansas, a fully online school, had a mission to provide high-quality courses in rural and urban areas throughout the state. Discover 3 key insights to transform your classrooms.

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[On-Demand Webinar] The State of Customer Education: Trends and Benchmarks Report

Speaker: Sandi Lin & Linda Schwaber-Cohen

In this webinar, Skilljar CEO Sandi Lin shared learnings from Skilljar's recent study and her insights on the state of Customer Education. Sandi and Linda dug into key findings so you can benchmark against industry trends and understand how your strategy and metrics compare.

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Omotenashi: Customer Service in 2025

Based on a broad review of existing studies we draw our picture of the future and reflect it with internal and external experts. Omotenashi: "Customer Service in 2025" describes the vision of Deutsche Telekom about customer service in 2025.

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How to Fix the 10 Biggest Mistakes in Gamification

Speaker: Stephen Baer - Chief Creative Officer, The Game Agency (a division of ELB Learning)

According to multiple studies, gamification strategies have been proven to increase engagement, improve knowledge retention, and get stellar results, but what if your results just don’t hit the mark? According to instructional designers interviewed by The Game Agency, some errors are very common when implementing gamified learning.

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Spaced Repetition: The Secret to Boosting Employee Performance and Business Growth

Unlock the secret to boosting employee performance and driving business growth with the power of spaced repetition and spaced learning! Recent studies have shown that this approach can lead to a whopping 30% improvement in employee performance.

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From Sales Enablement to Sales Performance: Moving the Needle on the Metrics That Matter

Speaker: Mike Kunkle, Founder & Sales Transformation Architect, Transforming Sales Results LLC

To make matters worse, according to a 2017 study by CSO Insights, “Sales enablement is a growing trend, but sales performance is not improving. Then join sales transformation expert Mike Kunkle for this webinar (where your questions are welcomed and expected) and learn: How sales enablement is being defined today (and how it should be).