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7 Innovative Thinkers Who Will Up Your Knowledge Management Game

Inkling

From strategizing employee development to integrating new knowledge management tech to fostering a supportive company culture, keeping up with the latest thought leaders on so many topics is no easy feat. The post 7 Innovative Thinkers Who Will Up Your Knowledge Management Game appeared first on Inkling. One solution? 2zWdI6gQTS.

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How Leading Medical Device Manufacturers Can Build Expert Sales Teams

Inkling

But what distinguishes a medical device territory manager from his peers is the amount of information she is expected to retain about her product line or specialization. Position your sales managers for success by training them on how to best communicate the value of their product lines early and often. Measure the KPIs that matter.

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[INFOGRAPHIC] Deliver Interactive Reference Guides to Store Employees

Inkling

Mobile devices are used today to manage every aspect of our personal lives. Almost one-third of our time awake is spent on our phones, and apps are responsible for 90% of this mobile time, especially those apps that provide productivity tools and communication management. And the best part?

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16 Metrics of Healthy Customer Service-Oriented Businesses: Part Two

Inkling

We continue with the series this week to help empower business owners and managers to more accurately assess the success of their businesses. Last week, we published a blog that highlighted five metrics that leaders in QSR operations should reference when evaluating their business operations and employee performance.

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16 Metrics of Healthy Customer Service-Oriented Businesses: Part Three

Inkling

Evaluating this number allows you to see what new revenue sources might be affecting your sales or whether your store has seen increased productivity in sales personnel or management. Second, this key performance indicator lets store managers know if they’re overdoing in-store promotions.

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Transforming Sales Reps into Knowledgeable Advisors

Inkling

The challenge is many Enterprise Content Management (ECM) systems are not mobile-friendly and don’t provide user experiences that are mobile-friendly or real-time. Converging Real-Time and Content Management. Want to dive deeper into ECM?

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Is Too Much Collaboration a Bad Thing?

Inkling

In the past twenty years, employees and managers have increased their collaborative work—meetings, brainstorming sessions, general hand-lending—by 50%. This level of collaboration is emotionally straining, as well, and can lead to employees feeling additional stress as they struggle to help their colleagues and manage their own workload.