E-Learning Provocateur

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Soft landing

E-Learning Provocateur

Hence the metric is a hard number, or a binary yes or no (1 or 0). Thus, if we factor in terminal performance, a business metric emerges. His question was serendipitous because I had been giving that very question some serious thought, and where I landed was that the successful application of hard skills can be measured definitively.

Metrics 130
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Not our job

E-Learning Provocateur

In my experience, however, behavioural change is reported much less often, while anything to do with business metrics even less so. Typically we collect feedback from happy sheets (which I prefer to call unhappy sheets ) and confirm learning outcomes via some form of assessment. Which has been a long-standing mystery to me.

Job 357
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The leader’s new clothes

E-Learning Provocateur

At a breakfast seminar I attended, the professor demonstrated how decades of development had no positive impact on metrics such as employee engagement, job satisfaction, leader tenure, or leader performance. He posited numerous reasons for this, all of them compelling.

Metrics 289
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The nature of digital influence

E-Learning Provocateur

Some readers will scoff at my line of reasoning and will instead promote the use of objective metrics to measure influence. Surely they influence e-learning practitioners, but would any metric say so? The objective measurement of digital influence. Numbers never lie… right? Intend to change other people’s behaviour.

Digital 214
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The unscience of evaluation

E-Learning Provocateur

Suppose a special training program is implemented to improve an organisation’s flagging culture metric. When the employee engagement survey is run again later, the metric goes up. What actually caused the metric to go up? Congratulations to the L&D team for a job well done, right?

Evalution 180
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The nature of digital influence

E-Learning Provocateur

Some readers will scoff at my line of reasoning and will instead promote the use of objective metrics to measure influence. Surely they influence e-learning practitioners, but would any metric say so? The objective measurement of digital influence. Numbers never lie… right? Intend to change other people’s behaviour.

Digital 148
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Playing by numbers

E-Learning Provocateur

I’m referring to metrics such as: • Number of widgets produced per hour. Of course they “care” about revenue, costs and savings – and they would vigorously say so if asked! – but it’s not what motivates them day to day. What they really care about is their team’s performance stats.

Metrics 171