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Top 100 Content Experience Strategists of 2017

Adobe Captivate

Each year, Mindtouch , a customer-success driven SaaS organization, publishes a list of top 100 content experience strategists. This role coordinates cohesive knowledge capture and content strategy across all documentation functions: marketing, sales, support, professional services, product, and training.”.

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Web 2.0 Applications in Learning

Tony Karrer

15 37% On-Boarding process / Corporate Information 11 27% Online Reference / Glossary 10 24% Product Information / Training 9 22% Other 8 20% Supporting Meetings, Conference Rooms, Phone Numbers, Facilitation Assignment, agenda, etc. Rather, I've seen them sold based on specific uses that have obvious value to the organization.

Wiki 105
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The Customer Education Experts Directory

learnWorlds

Driving product adoption. Accolades: Top 25 Customer Success Influencers in 2017 (By Mindtouch). He has worked in B2C and B2B, with a range of responsibilities from people management to product management. Additional Content: An easier way to manage your hiring: a product update. Product Adoption. Localization.

Expert 52