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5 Tips to Create a Customer-Centric Consulting Organization

Infopro Learning

Building a customer-centric culture within an organization requires an added effort to provide more than just good customer service. Customer-centric organizations go out of their way to understand their customers and then act on that information by encouraging employees to make choices that benefit both the customer and the company.

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Role of Learning & Development in Non-profit Organizations

Infopro Learning

All these trends have increased the role of learning & development talent within every organization, and non-profit is no exception. Organizations implement L&D programs so, employees learn new skills, engage more, and remain productive in their job roles. Creating Opportunities to Encourage Upskilling.

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How to Develop Product Training for Remote Learners

Infopro Learning

These changes have caused a growing need for remote-friendly product knowledge training programs. Product knowledge training is an essential tool that helps sales teams improve their customer service skills. Effective product knowledge training programs engage learners and familiarize your sales reps with new products.

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Team Performance Consulting for Increased Productivity

Infopro Learning

Today organizations are rapidly transforming their everyday business practices to improve efficiency and better meet changing customer needs. Many organizations have adopted new software, processes, and procedures to adapt to the current market. Equipping Leadership Teams with Skills to Increase Productivity and Innovation.

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Forrester Research Report: How Sales and Marketing Intelligence Drive Improved Business Outcomes

However, organizations are fighting back - and winning. Check out this latest report to gain insight into best practices (and benefits) for B2B data management including how: Automating tasks and improving data quality would increase sales staff satisfaction and productivity. B2B organizations struggle with bad data.

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3 Key Aspects to Deliver Effective Product Knowledge Training

Infopro Learning

In today’s world, several organizations are running neck-and-neck with a similar product range. Every organization wants to have happy clients. This may happen when you have great products and a marketing team with the required product knowledge to satisfy customers. Gain Sufficient Product Knowledge.

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A Procurement’s Guide to Buying Training in an Organization

Infopro Learning

Consequently, organizations are searching for an external L&D partner to meet their corporate training needs. It’s no surprise that only a few people in an organization ever actually read or use the learning content at their disposal. Buy Training Seamlessly for an Organization with a Six Step Procurement Strategy.

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5 Essential Pieces of a Prospecting Solution

As organizations chase new revenue targets, B2B sales leaders must examine cutting edge prospecting solutions that proactively help reps identify, connect with, and close qualified buyers faster. Forward thinking sales leaders are starting to prioritize technology initiatives. Is your team focused on building a reliable tech stack for 2020?

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Buyer’s Checklist: How to Evaluate a B2B Contact Data Provider

Leveraging a data provider to help identify and connect with qualified prospects supports company revenue goals by alleviating common headaches associated with prospecting research and empowers sales productivity. Many organizations fail to properly evaluate vendors during the selection process. So what’s the problem?

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What We Learned From Our Own Data-Driven ABM Strategy

In just 90 days, we were able to increase our pipeline by 114% and the customer base for this particular product by 30%. ZoomInfo has created the following eBook to help other B2B organizations gain insights on how to launch their own data-driven ABM strategy.

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2019 State of Sales Coaching: Managers, Reps, and Enablement Pros Weigh In

Speaker: Henry Bruckstein, Founder at Canam Research, and Jake Miller, Product Marketing Manager at Allego

Virtually every sales organization sees the value of good sales coaching. So why do so few organizations do it systematically and well? Join Henry Bruckstein, Founder of Canam Research, and Jake Miller, product marketing manager at Allego, to learn why--and more--from the new 2019 State of Sales Coaching survey.

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Discover the Secrets to Creating More Meaningful Training Experiences

Speaker: David Kelly - CEO The Learning Guild & Luke Talbot - Chief Product Officer at Userlane

Costly technology is not always associated with increased employee productivity. The majority of organizations believe that their personnel or products are the source of the issue––without realizing that the issue is user interaction and training! Digital Adoption and employee productivity.

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How to Overcome the Pain Points of Your CRM

The promise of a CRM ( customer relationship management ) led organizations to believe each could digitally transform its businesses through tracking touchpoints throughout the buyer’s journey. When used effectively, a CRM can be the lifeblood of your sales team – keeping everyone organized, efficient, and at peak productivity.

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Maximize the Power of Multiple Technology Ecosystems

Google services power collaboration and productivity for education and business organizations across the world. In education specifically, schools invested in Google education tools or considering these services may believe Chromebook is the only viable hardware to take advantage of Google.

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Go Beyond with Learning Engagement

Speaker: Amit Garg, CEO and Founder at Upside Learning Solutions & Keith Keating, Global Learning Strategist at GP Strategies / Head of Global Learning Network at General Motors

Surveys reveal that most organizations are struggling to achieve high levels of learning engagement and have put this concern at the top of their agendas. Learning Engagement is probably the most crucial and often misunderstood aspect of learning, especially workplace learning.