Tony Karrer

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Skills Training

Tony Karrer

Skills Training? for Service Professionals, it made me start to really question - Do Concept Workers need some kind of Skills Training to keep up? Of course, I happen to strongly believe that various kinds of Skills Training is needed and that it is something that every Corporate Learning department should be doing.

Skills 102
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Corporate Training

Tony Karrer

Jay Cross - father of the Informal Learning Flow has been doing some great writing recently that look at the future of corporate training. How many people really have the opportunity to pursue the Future of Corporate Training? Change the Focus of Corporate Training I actually think this will be the harder part.

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Outsource Training to Customers

Tony Karrer

One of the really interesting ideas came from Allessandria Polizzi who is Group Manager for Accountant Training & Relations at Intuit. Her role is to make sure that accountants are trained on the Quickbook products. There are 100 accountants who produce training for them as compared to 12 in her organization.

Outsource 106
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Training Software License Requirements

Tony Karrer

I received an email from a technical training manager that alerted me to an issue that they had recently run into: I'm in charge of classroom training for five campuses throughout North America. They also are trying to put restrictions on any use of their software in training materials, public presentations, etc.

License 100
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Software Upgrade Training and Support

Tony Karrer

He tells us: I don't know much about the new system, but I understand that it is quite an overhaul; one estimate said we would need 80+ hours of face-to-face training. However, due to logistics, time, and money, it appears we will be training about 80% of these employees using a combination of self-study eLearning courses and webinars.

Upgrade 100
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Thinking Outside the Training Box

Tony Karrer

- that really should have been titled something along the lines of - looking at Customer Service and IT Help Desk for inspiration in training. Office hours - After the launch of the training, hold regularly scheduled virtual meetings to discuss questions or issues that have come up.

Wiki 100
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Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

The availability of cost-effective resources to facilitate wide collaboration (including open source software that enables wikis, discussion groups, chat and even web conferencing) presents the chance for organizations to reconsider the effectiveness of the performance support being offered to their people. More Multimedia 5.