The relationship between learning and performance support
NOVEMBER 18, 2014
Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. While much of Jane’s work exposes the difference between training and performance support – and implores us to do less of the former in favour of the latter – my post here does not. Learning is about preparing for performance.
How to Use a Learning Management System for Performance Support
DECEMBER 6, 2012
About a dozen years ago, learning and development professionals thought performance support was bigger than Tom Hanks , Meryl Streep , and The Beatles all rolled into one. Conferences about performance support were filled to capacity. Electronic performance support support systems (EPSS) were the rage. Intuitive design became a higher priority.
How Performance Support Platforms Increase IT System Proficiencies
WalkMe Training Station
NOVEMBER 24, 2015
This fascinating webinar is led by Dr. Eran Gal, an international employee training and learning expert and owner of Workplace Learning & Performance Support. He discusses how to successfully integrate formal and informal learning using a performance support (PS) platform. Employee Engagement Employee Performance
MOOCs in Performance Support
JUNE 30, 2014
The more I mull over some of the core characteristics of a MOOC ecosystem, I feel it lends itself very well to providing performance support (PS) within the workflow. However, a MOOC ecosystem eliminates this challenge by bringing learners in touch with experts on the same platform – a critical condition for a successful PS and capability building strategy.
New Brandon Hall Group report forecasts major shift in 2016 online learning trends
performance. and organizational performance. Now, they sit firmly on the top, and organizations are hungry for platforms that leverage. collaboration platforms as either essential or. their current platform. change in key performance indicators. © 2016 Brandon Hall Group. Licensed for Distribution by Docebo. Exploring new and. mobile delivery (41%). points.
How to Use a Learning Management System for Performance Support
DECEMBER 6, 2012
About a dozen years ago, learning and development professionals thought performance support was bigger than Tom Hanks , Meryl Streep , and The Beatles all rolled into one. Conferences about performance support were filled to capacity. Electronic performance support systems (EPSS) were the rage. Intuitive design became a higher priority.
Want to go mobile for learning and support?
OCTOBER 19, 2012
There is great excitement about the potential of mobile devices for learning and support. Workplace learning professionals now find themselves in the middle of conversations about leveraging mobile devices for growth and support. Discussions often revolve around questions about native vs. mobile web apps. In a nutshell, native apps are created for a specific platform (e.g.
Twitter can Support and Enhance the Impact of Instructor-led Learning: 3 Popular Ways
SEPTEMBER 7, 2015
Twitter is a micro-blogging platform for sharing different types of media files along with short and concise text, which can contribute to interaction in the classroom and improve the quality of knowledge imparted. There are three main ways that the microblogging site can be utilized to support social learning and instructor-led learning: Pedagogical usage, Social usage and Management usage.
How Performance Support Apps Are Faring In Today’s Workplaces
JUNE 28, 2014
THE QUOTE: “ The incredible expansion of mobile technologies is an important factor that will both drive and support the deployment of workplace learning tools and systems in the area of performance support.” – Charles Jennings (Managing Director, Duntroon Associates, and Founder, 70:20:10 Forum ). The above quote is from our interview with Charles Jennings. What is the future?
Seven Simple Secrets to Off-the-Shelf Course Success
And for good reason as it has many advantages: It offers a breadth of course topics, relevant to many, and readily available. It also creates a common language across the organization, and it improves on-the- job performance—all at a cost more reasonable than custom elearning. OTS courseware relieves overburdened trainers and human resource managers of. Seven Simple Secrets to. You’re.
Strategies for Corporate Online Learning Success: Improving Learners’ Attitude and Organizational Support
JUNE 8, 2015
More often than not, the two main culprits are: Learners’ apathy towards learning and lack of organizational support. But with technology-aided online learning platforms, learners can be given the opportunity to interact with fellow learners through instant messaging, discussion boards or even virtual classrooms. Improving Organizational Support. contact-form-7]. Learning
Cloud Based eLearning Platforms: 10 Advantages eLearning Professionals Need To Know
NOVEMBER 26, 2015
Lack of data security, unreliable access, and the absence of IT support resources are just some of the myths surrounding cloud based eLearning platforms and some of the issues that prevent upper management from signing off on a cloud eLearning platform for your organization. Who wants to waste valuable resources on installing an eLearning platform solution?
4 Smart Performance Support Techniques to Reinforce Product Knowledge Training [Infographic]
JULY 4, 2016
Giving them hands-on experience and conduct training sessions with self-paced online learning modules would help set a platform for the successful launch. So product training managers can follow 4 smart performance support techniques to overcome these challenges. To know about the 4 smart performance techniques, check out the infographic below. Know of other techniques?
Performance support tools for learning – a decentralised strategy
FEBRUARY 10, 2012
There may be a central role in purchasing social media platforms (with stakeholder input). The same can be said about role-based performance support tools. Performance support is about providing staff with access to the right information and people ’just-in-time’, at the point of need. Blog E-Learning Strategy Performance Support
Move Beyond Learning to Applying: A Modern Management Development Program
such as using technology to support structured. demonstrate successful performance in the. we’re using to support this journey. built into the journey We will judge performance. performance on the job We’re not that clear what. learning platform – to not just be able to “give learners some training”. overall ability to perform the. We now. Right?
1,000+ Learning & Performance Tools
JUNE 5, 2016
Looking for some new ideas for tools to support your work? Here are the links to the pages in my Directory of Learning & Performance Tools , which lists over 1,000 tools in 4 main categories as shown below. LMS & Learning Platforms. Webinar & Webmeeting Platforms. Want to add or amend a tool’s details? You can do so here. What are your favourite tools for learning? Voting is now open in this year’s Top Tools for Learning survey. Please share your own. INSTRUCTIONAL TOOLS. Learning Authoring Tools. Quizzing & Testing Tools.
Why so many companies want to replace their online training platform
MAY 31, 2016
Social and mobile features have been increasing in importance for years, and the new Brandon Hall Group study found 46% of companies consider discussion forums essential to their learning platforms. This is a significant problem when only 5% say they are very satisfied with the discussion functionality of their current platform. DOWNLOAD THE INFOGRAPHIC. How important is UX ?
A new framework for supporting learning and performance in the social workplace
MARCH 20, 2012
In the new connected workplace, current training, e-learning or blended learning services, which take a top-down, ”command and control” approach to organising and managing “learning” will not be appropriate to support these new ways of working and learning. In other words, instead of managers coming with requests for courses, they would come with requests for help with performance problems.
Supporting self-managed team learning in the organisation
MARCH 11, 2013
In the first post I explained that “packaging learning” involves organizing and wrapping up everything an individual needs to learn in a neat parcel, delivering it to them on a plate, and making sure they do it, whilst “scaffolding” is about supporting learning in many other less top-down organized ways. Considering how these could be enhanced or built upon, or developed. Social learning
New research explores the common myths and realities around the 70:20:10 learning model
Supported by. specific support of our ambassadors: Follow @TowardsMaturity @702010pp @corporateelearn and @Docebo on Twitter. using the 70:20:10 model, supporting learning in. Our starting position - performance 8. Supporting through technology 25. of learning essential or very useful: 90% Support from. 70:20:10) that support learning. performance.
And in this corner: LMS and in the other corner – Learning Platform
JUNE 20, 2015
have spent the last year and a half, looking to see if there were any differences between a LMS and a learning platform. Was there anything or things that really set them apart, to such a degree that one could say, “that is a LMS” and another say, “that is a learning platform” Before you go, oh, yeah well the modern ones are learning platforms and the “traditional” is LMS, I’d like to remind you, with no disrespect intended, that thinking is erroneous at best. We will discuss that in short order. than learner platform side.
Supporting the Social Workplace Learning Continuum
JUNE 4, 2012
In my previous blog post I explained how I recognized it is difficult for a lot of organisations to support informal and social learning in their organisations, because they are unable to jump the two mindset hurdles of (a) thinking that learning only happens in training courses, and (b) that all organisational learning needs to be controlled by Training/L&D departments. Social learnin
Learning Cafe Workplace Trends Forum – Supporting Performance with Learning
SEPTEMBER 18, 2012
Hear experienced practioners talk about how learning is is morphing into performance support. We discuss if and how the demand for learning that supports employee performance (right time, right content, right size) facilitated by technology (mobile, social etc) is where we are headed fast. Is performance support the “moment of truth” for learning ?
7 Top Learning Trends for 2016
JANUARY 8, 2016
However, traditional methods haven’t been able to support this requirement. But technologies, like the Axonify Employee Knowledge Platform, now allow granular learning personalization based on a range of criteria, allowing learning content to be modified literally on the fly : based on how employees interact with learning content or how their needs change. Trend #2: Gamification.
How the right tech tools for your team can power your sales enablement strategy
Top-performing sales reps of leading organizations are masters of market knowled- ge, customer needs, their products and services, their value, their competition, and. know to support the buyer through their purchasing journey. by a variety of customer-facing departments including marketing, sales, tech- nical support, customer success, implementation. What is the right LMS?
Designing Mobile Performance Support Apps - @elearningcoach
The Learning Generalist
MARCH 21, 2012
She wanted to create a performance support app for instructional designers. eg podcasts * synchronous: virtual classrooms using mobile webinar tools * assessments: tests, surveys, polls * social media learning: enabling networks for learning * learning games: challenges and simulations * performance support apps: references, job aids, collaboration, social, augmented reality We'll focus on performance support. It's performance support too! In any case when you think of performance support, you've got to address the 5 moments of need: 1.
Why your Enterprise Social Network is your most valuable social learning platform
FEBRUARY 14, 2016
For this reason the new enterprise social platforms (like Enterprise Social Networks (ESNs) that underpin social collaboration are your most valuable social learning platforms. as these platforms are designed to foster collaboration, communication and knowledge sharing among employees. This is the article I wrote for the January edition of Inside Learning Technologies magazine.
Intentional Design & the EPS Performance Stack
Living in Learning
OCTOBER 9, 2014
The suggested solution was a desire for the creation of a unified enterprise platform to eliminate the disparity. To unify them all under a single platform, we stand to lose the power of specialization that defines the “sweet spot” each brings to the table. AGILE Discovery & Consulting EPSS Performer Support Sustained Capability Technology Enterprise system training EPS intentional design moments of need performance support sustained capability agree that unification is the answer…but not among disparate systems. lack thereof.
12 features of supporting social collaboration in the workplace
AUGUST 31, 2012
I am often asked how to support social collaboration in the workplace. See my article Using a collaboration platform for brilliant learning. As I showed in my recent blog post , there are some big differences between learning in an e-business and learning in a social/collaborative business. Want to find out more Online Communities ? Social learning
Chart-topping Tools for Supporting Sales Coaching
JANUARY 20, 2014
But, what about tools that support a coach? We looked at how companies support sales coaches, and found a few interesting parallels to the use of tools and technologies in the greater training environment. This focus on asynchronous aids paralleled a lot of the discussion and presentations from our 2013 Partnering for Performance conference, including using short form video.
Bottom-Line Performance Ranked by IBJ on 25 Fastest Growing Private Companies List
JULY 27, 2015
Bottom-Line Performance, Inc. Since 1995, BLP has partnered with clients to create custom learning supports that support product launches, customer education, and internal learning needs. After years of steady growth, BLP’s growth began to accelerate with the launch of the Knowledge Guru® game-based learning platform in 2012. This has hugely impacted our growth.”.
5 Mobile Learning Trends: How M-LearningIs Changing the Workplace
FEBRUARY 24, 2015
Be it preparing for an interview or gathering the relevant statistics on the way to a meeting, mobiles have become tools of providing ubiquitous support, especially for accessing bite-sized information. Performance support. Mobile devices are justifying the term ‘performance support’like never before. Service support. Videos. Informal social learning.
5 Keys to Success With the Knowledge Guru Game Platform
AUGUST 4, 2015
While the platform itself is easy to use, a bit of planning and preparation goes a long way. Here’s a few of the major things to consider: Do you HAVE to support IE8? Legend does not support video within the questions. Do you want to include “performance challenges” as well as the question/answer format? If so, use Legend. Either game type can be used. Legend
Bottom-Line Performance, ExactTarget Marketing Cloud Win Brandon Hall Award for “MobileConnect Guru”
OCTOBER 3, 2014
Bottom-Line Performance and the ExactTarget Marketing Cloud won a coveted Brandon Hall Group bronze award for excellence in the Best Use of Games and Simulations for Learning category. BLP The winning solution, MobileConnect Guru, was created using the Knowledge Guru Game-Based Learning Platform. About Bottom-Line Performance, Inc. The winners are listed at [link]. The secret?
6 Steps To Creating Learning Ecosystems (And Why You Should Bother)
FEBRUARY 18, 2016
We can shed our obsession with isolated formal learning and embrace the real question: how can we best support organisations and individuals to develop a culture of continuous learning and high performance. just-in-time performance tools (checklists, quick reference guides). technology platforms (LMS, wikis, intranets). SUPPORT AN ENGAGED, GROWTH MINDSET.
Can You Perform Without a Performance Ecosystem?
SEPTEMBER 8, 2015
But without the expert knowledge needed to build a learning and performance ecosystem, will your organization still perform well? Your office likely already has its own ecosystem—one built around the people, workflows, and technologies that support your day-to-day work. good learning and performance ecosystem is built on: Talent management. Performance support.
Integrating Social Learning In The Workplace
MAY 11, 2015
New platforms, new devices, uber connectivity. Organizations fell prey to the vendors of social platforms believing that technology could solve the problem. One half said, “See the platform is a ghost town; no one writes even one line. The other more believing and forward thinking half said, “Ok, so we have a platform, and no one participates. Where did we go wrong?”.
JANUARY 6, 2012
The problem is that it goes far beyond just a more enlightened instructional design, which of course we need. We need to think of content architectures, blends between formal and informal, contextual awareness, cross-platform delivery, and more. It involves technology systems, design processes, organizational change, and more. We also need to focus on the bigger picture. Yet the vision driving this is, to me, truly inspiring: augmenting our performance in the moment and developing us over time in a seamless way, not in an idiosyncratic and unaligned way.
Free E-Learning Video 31: Video Platforms for Organisations – Opportunities and Trends
JANUARY 25, 2013
In this video we explore the important role of video platforms in the learning architecture of your organisation. Design E-Learning strategy E-Learning tutorial Performance support tools Podcast VideoVideo podcast 31 is the third of a series of three videos exploring the role of video in organisational learning and training. We take a look at the benefits and challenges of a video strategy, and predict [.].