The relationship between learning and performance support
NOVEMBER 18, 2014
Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. While much of Jane’s work exposes the difference between training and performance support – and implores us to do less of the former in favour of the latter – my post here does not. Learning is about preparing for performance.
How to Use a Learning Management System for Performance Support
DECEMBER 6, 2012
About a dozen years ago, learning and development professionals thought performance support was bigger than Tom Hanks , Meryl Streep , and The Beatles all rolled into one. Conferences about performance support were filled to capacity. Electronic performance support support systems (EPSS) were the rage. Intuitive design became a higher priority.
How Performance Support Platforms Increase IT System Proficiencies
WalkMe Training Station
NOVEMBER 24, 2015
This fascinating webinar is led by Dr. Eran Gal, an international employee training and learning expert and owner of Workplace Learning & Performance Support. He discusses how to successfully integrate formal and informal learning using a performance support (PS) platform. Employee Engagement Employee Performance
Your Performance Support Doesn't Speak xAPI? 3 Reasons it Should
OCTOBER 12, 2016
However, at this point, you might be wondering how xAPI is relevant to performance support and workflow learning. In a nutshell, learners go about their business learning stuff from a system like Ontuitive that supports xAPI. Having the ability to track learning activities and associated outcomes from your Performance Support Platform gives you evidence of genuine ROI.
Seven Simple Secrets to Off-the-Shelf Course Success
It also creates a common language across the organization, and it improves on-the- job performance—all at a cost more reasonable than custom elearning. the performance needs of the organization, which will help learners see that these courses. activity to 50 new hires, 2) Promote and support new managers to lead teams, 3) Improve. employees take their performance, their.
MOOCs in Performance Support
JUNE 30, 2014
The more I mull over some of the core characteristics of a MOOC ecosystem, I feel it lends itself very well to providing performance support (PS) within the workflow. However, a MOOC ecosystem eliminates this challenge by bringing learners in touch with experts on the same platform – a critical condition for a successful PS and capability building strategy.
Leveraging Mobile Learning Platforms As Performance Support Systems
FEBRUARY 4, 2011
This post specifically talks about how a Mobile Learning Platform can be used as an effective Performance Support System. What is a ‘Performance Support System’? A ‘Performance Support System’ or PSS refers to any system that improves worker productivity by providing on-the-job access to integrated information, advice and learning experiences.
JIT Performance Support Mobile App Development
AUGUST 2, 2011
I mentioned before in one of my posts about the growing use of smart phones application as a form of Just-in-Time performance support; as mentioned before ; I feel eventually technology will enable individuals and not just companies/departments to deliver applications. When developing applications for just-in-time performance support, here are some items I keep on my checklist.
Want to go mobile for learning and support?
OCTOBER 19, 2012
There is great excitement about the potential of mobile devices for learning and support. Workplace learning professionals now find themselves in the middle of conversations about leveraging mobile devices for growth and support. In a nutshell, native apps are created for a specific platform (e.g. Works across all platforms. Works (mostly) across all platforms.
Learning Insights Guide 2017: Progress with Purpose
PERFORMANCE – BETWEEN. WANT A BIT OF SUPPORT. WAY TO DELIVER A SUPPORT. 24 Wisdom of crowds for the digital age they’d tested out several platforms and. really doesn’t matter which platform you’re. The role of a good, supportive. business case to provide some support. The focus has shifted from training staff to perform their. IT’S ABOUT.
Performance support tools for learning – a decentralised strategy
FEBRUARY 10, 2012
There may be a central role in purchasing social media platforms (with stakeholder input). The same can be said about role-based performance support tools. Performance support is about providing staff with access to the right information and people ’just-in-time’, at the point of need. Blog E-Learning Strategy Performance Support
Twitter can Support and Enhance the Impact of Instructor-led Learning: 3 Popular Ways
SEPTEMBER 7, 2015
Twitter is a micro-blogging platform for sharing different types of media files along with short and concise text, which can contribute to interaction in the classroom and improve the quality of knowledge imparted. There are three main ways that the microblogging site can be utilized to support social learning and instructor-led learning: Pedagogical usage, Social usage and Management usage.
Cloud Based eLearning Platforms: 10 Advantages eLearning Professionals Need To Know
NOVEMBER 26, 2015
Lack of data security, unreliable access, and the absence of IT support resources are just some of the myths surrounding cloud based eLearning platforms and some of the issues that prevent upper management from signing off on a cloud eLearning platform for your organization. Who wants to waste valuable resources on installing an eLearning platform solution?
Strategies for Corporate Online Learning Success: Improving Learners’ Attitude and Organizational Support
JUNE 8, 2015
More often than not, the two main culprits are: Learners’ apathy towards learning and lack of organizational support. But with technology-aided online learning platforms, learners can be given the opportunity to interact with fellow learners through instant messaging, discussion boards or even virtual classrooms. Improving Organizational Support. contact-form-7]. e-Learning
4 Smart Performance Support Techniques to Reinforce Product Knowledge Training [Infographic]
JULY 4, 2016
Giving them hands-on experience and conduct training sessions with self-paced online learning modules would help set a platform for the successful launch. So product training managers can follow 4 smart performance support techniques to overcome these challenges. To know about the 4 smart performance techniques, check out the infographic below. Know of other techniques?
A new framework for supporting learning and performance in the social workplace
MARCH 20, 2012
In the new connected workplace, current training, e-learning or blended learning services, which take a top-down, ”command and control” approach to organising and managing “learning” will not be appropriate to support these new ways of working and learning. 2 – Performance Support Services. 4 – Performance Consulting Services. TOOLS & PLATFORMS.
Supporting self-managed team learning in the organisation
MARCH 11, 2013
In the first post I explained that “packaging learning” involves organizing and wrapping up everything an individual needs to learn in a neat parcel, delivering it to them on a plate, and making sure they do it, whilst “scaffolding” is about supporting learning in many other less top-down organized ways. Considering how these could be enhanced or built upon, or developed. Social learning
Heading towards high performance
Performance Learning Productivity
JANUARY 24, 2017
Charles is a co-founder of the 70:20:10 Institute , as well as a leading thinker and practitioner in learning, development and performance”. They were filing and scheduling systems for training, with no real support for any flexible learning. The idea that helping people develop skills alone will lead to high performance is a fallacy. In today’s world we can have both.
Learning Cafe Workplace Trends Forum – Supporting Performance with Learning
SEPTEMBER 18, 2012
Hear experienced practioners talk about how learning is is morphing into performance support. We discuss if and how the demand for learning that supports employee performance (right time, right content, right size) facilitated by technology (mobile, social etc) is where we are headed fast. Is performance support the “moment of truth” for learning ?
Supporting the Social Workplace Learning Continuum
JUNE 4, 2012
In my previous blog post I explained how I recognized it is difficult for a lot of organisations to support informal and social learning in their organisations, because they are unable to jump the two mindset hurdles of (a) thinking that learning only happens in training courses, and (b) that all organisational learning needs to be controlled by Training/L&D departments. Social learnin
Integrating Social Learning In The Workplace
MAY 11, 2015
New platforms, new devices, uber connectivity. Organizations fell prey to the vendors of social platforms believing that technology could solve the problem. One half said, “See the platform is a ghost town; no one writes even one line. The other more believing and forward thinking half said, “Ok, so we have a platform, and no one participates. Where did we go wrong?”.
And in this corner: LMS and in the other corner – Learning Platform
JUNE 20, 2015
I have spent the last year and a half, looking to see if there were any differences between a LMS and a learning platform. Was there anything or things that really set them apart, to such a degree that one could say, “that is a LMS” and another say, “that is a learning platform” Before you go, oh, yeah well the modern ones are learning platforms and the “traditional” is LMS, I’d like to remind you, with no disrespect intended, that thinking is erroneous at best. Learning platforms are non-traditional. Performance Management.
1,000+ Learning & Performance Tools
JUNE 5, 2016
Looking for some new ideas for tools to support your work? Here are the links to the pages in my Directory of Learning & Performance Tools , which lists over 1,000 tools in 4 main categories as shown below. LMS & Learning Platforms. Webinar & Webmeeting Platforms. Want to add or amend a tool’s details? You can do so here. What are your favourite tools for learning? Voting is now open in this year’s Top Tools for Learning survey. Please share your own. INSTRUCTIONAL TOOLS. E-Learning Authoring Tools. Quizzing & Testing Tools.
Why so many companies want to replace their online training platform
MAY 31, 2016
Social and mobile features have been increasing in importance for years, and the new Brandon Hall Group study found 46% of companies consider discussion forums essential to their learning platforms. This is a significant problem when only 5% say they are very satisfied with the discussion functionality of their current platform. DOWNLOAD THE INFOGRAPHIC. How important is UX ?
6 Steps To Creating Learning Ecosystems (And Why You Should Bother)
FEBRUARY 18, 2016
We can shed our obsession with isolated formal learning and embrace the real question: how can we best support organisations and individuals to develop a culture of continuous learning and high performance. just-in-time performance tools (checklists, quick reference guides). technology platforms (LMS, wikis, intranets). SUPPORT AN ENGAGED, GROWTH MINDSET.
Increase Course Performance with These 7 Tips for Bite-Sized eLearning
SEPTEMBER 27, 2016
Survey your learners to identify their performance gaps. Have A Support System In Place. Your eLearning content may be micro, but your support system should be full-scale. Create guidelines that detail how they can communicate with their peers and facilitators and what eLearning platforms they can use to access support resources. Stick To One Subject.
What Is Performance Support And Why Should You Use Performance Support Tools?
DECEMBER 19, 2016
In this article, I outline the significance of Performance Support Tools (PSTs) and how they can boost learning. Why You Should Use Performance Support Tools. Let’s first understand what exactly Performance Support Tools (PSTs) are and why you should invest on them. What Are Performance Support Tools (PSTs) And How Can They Be Used? eBooks.
Intentional Design & the EPS Performance Stack
Living in Learning
OCTOBER 9, 2014
The suggested solution was a desire for the creation of a unified enterprise platform to eliminate the disparity. To unify them all under a single platform, we stand to lose the power of specialization that defines the “sweet spot” each brings to the table. AGILE Discovery & Consulting EPSS Performer Support Sustained Capability Technology Enterprise system training EPS intentional design moments of need performance support sustained capability I agree that unification is the answer…but not among disparate systems. lack thereof.
4 Training Models That You Can Adopt to Support Pharmaceutical Sales Reps
JULY 28, 2016
These micro learning modules or videos ranging from 1- 5 minutes will act as performance support tools reps can access whenever they need. You can also allow them to get information from forums and social platforms, when the need arises.This has the advantage of learning whatever they want and at the moment of need. How do you support your medical sales reps perform their jobs?
7 Top Learning Trends for 2016
JANUARY 8, 2016
However, traditional methods haven’t been able to support this requirement. But technologies, like the Axonify Employee Knowledge Platform, now allow granular learning personalization based on a range of criteria, allowing learning content to be modified literally on the fly : based on how employees interact with learning content or how their needs change. Trend #2: Gamification.
Bob Little – Crystal Balling with Learnnovators
JULY 20, 2015
They tend to be allocated, often from board level, based on operational performance. In the near future, watch out for the growth of: Adaptive learning platforms. In this context, what kind of ’learning’ and ’unlearning’ would you suggest in terms of our beliefs about workplace learning and our approaches about learning and performance support design? This suggests that learning is moving from being mostly formal (e-learning) to informal (performance support). ABOUT BOB LITTLE (Senior Partner, Bob Little Press & PR). THE INTERVIEW: 1. LCMSs.
Why your Enterprise Social Network is your most valuable social learning platform
FEBRUARY 14, 2016
For this reason the new enterprise social platforms (like Enterprise Social Networks (ESNs) that underpin social collaboration are your most valuable social learning platforms. as these platforms are designed to foster collaboration, communication and knowledge sharing among employees. This is the article I wrote for the January edition of Inside Learning Technologies magazine.
The Most PROVOCATIVE Shout-Outs From Today’s Learning Innovators
MAY 15, 2015
What they have is a training strategy, and training is no longer enough on its own to support the changing needs of today’s workforce. ” ― Anthony Altieri in his post here. “ “ We need to stop being order takers and instead analyze the performance problem and identify all the ways to solve that problem, many of which likely include providing just-in-time support, often online.
12 features of supporting social collaboration in the workplace
AUGUST 31, 2012
I am often asked how to support social collaboration in the workplace. 1 – moving from a focus on organising and managing training (which includes e-learning and blended learning) FOR others, to helping individuals and teams address their OWN performance problems. Want to find out more, then the Moving from training delivery to performance support workshop runs in December.
5 Keys to Success With the Knowledge Guru Game Platform
AUGUST 4, 2015
While the platform itself is easy to use, a bit of planning and preparation goes a long way. Here’s a few of the major things to consider: Do you HAVE to support IE8? Legend does not support video within the questions. Do you want to include “performance challenges” as well as the question/answer format? If so, use Legend. Either game type can be used.
Laura Overton – Crystal Balling with Learnnovators
JULY 9, 2015
Laura Overton is the Founder and Managing Director of Towards Maturity – a not for profit benchmark practice that provides independent research to help organisations deliver improved performance through learning innovation. Laura is an Academic Fellow of the CIPD and a fellow of the Learning and Performance Institute. So, there is a long way to go to really impact performance.