Clark Quinn

JANUARY 23, 2019

the first recommendation was to do ‘ microlearning ‘ The worst part was their definition: short suggest of learning and performance support. But while mobile’s niche is performance support, what’s unique to mobile is context. And the other critical element is to think of mobile as a platform.

Mobile 177

Mobile Market microlearning Performance Support 177

Clark Quinn

MAY 22, 2019

We could have a real task that we’re layering AR on top of to support success (more performance support than learning). These, on principle, are great platforms for learning experiences, as they’re driven by the tools you’d actually use to perform. What is pushing the goal?

Augmented Reality 151

Augmented Reality Virtual World Simulations Performance Support 151

Clark Quinn

MARCH 15, 2016

This conference combines their previous mLearnCon and Performance Support Symposium with the addition of video. I find it kind of misleading that it’s FocusOn Learning , given that performance support, mobile, and even video typically is more about acting in the moment than developing over time.

Cognitive 100

Cognitive Augmented Reality Performance Support eLearning Guild 100

Clark Quinn

JUNE 14, 2012

If, however, you believe elearning encompasses performance support, social, and informal learning, then I was right. And I can fortunately say that I saw at least part of the vision: “accessible resources wherever you are, strong search capabilities, rich interaction, powerful support” Of course, I missed cameras, and GPS.

Camera 186

Camera Performance Support Mobile Google 186

Clark Quinn

JUNE 9, 2016

Soraya Dorabi opened the second day of the FocusOn Learning conference with a presentation on how data is changing learning and performance. Hampered by technology hiccups, Soraya talked about the ways in which all digital platforms generate data and how that data could be leveraged to support personalized education.

Performance Support 100

Performance Support Conference Issue Open 100

Clark Quinn

JANUARY 13, 2021

So, that first part is about the larger performance ecosystem, and the second part is about learning experience design (LXD). The final story is the performance ecosystem workshop. And, yes, I’d like to pull them all together in one place, but I haven’t found a platform I like yet; stay tuned!).

Cognitive 187

Cognitive Picture Performance Support Mobile 187

Clark Quinn

JUNE 20, 2012

The point being that there are lots of ways we’re all already using mobile to help us perform. Here we’re trying to help our stakeholders (and designers) think beyond the course and think about performance support, informal learning, collaboration, and more. What is a full performance ecosystem?

Mobile 187

Mobile Metrics Performance Support eLearning Guild 187

Clark Quinn

MAY 15, 2012

They could, and should, be looking at how to support the other 90, but haven’t seen it, yet there’re lots that can be done. This has been true at the desktop, with not only powerful tools, but support wrapped around tools and tasks. You have to make some distinctions about the platform. And more.

Mobile 189

Mobile Change eLearning Guild Brain 189

Clark Quinn

JANUARY 31, 2018

Using a Human Performance Improvement approach, they decentralized the work to more self-directed teams. The solution includes continuous assessment, mobile performance support, and coaching. For an internal self-help solution, Allison Anderson developed a community of practice with events, portal, and a networking platform.

Case Study 135

Case Study Social Networks Communities of Practice Social Network 135

Clark Quinn

JANUARY 7, 2013

We will move a step or two closer to real-time performance support at the point of need. Further, we’ll see more examples of the notion of a ‘performance ecosystem’ of resources aligned around individual needs and responsibilities, instead of organized around the providing silos. Clark Quinn. Clark Quinn. Harold Jarche.

Predictions 178

Predictions Confluence Performance Support Social 178

Clark Quinn

JANUARY 8, 2014

mLearning’s natural niche is performance support, whether through content (interactive or not), or social. And there are tools more oriented towards performance support. Anything that creates content or interactivity can be used to build performance support, but we have to be doing it!

Mobile 175

Mobile Case Study Mobile eLearning Performance Support 175

Clark Quinn

JANUARY 23, 2013

I’ve previously addressed how we can now be using tech for more of the full suite of performance, but it occurred to me that there are some ways we could and should be thinking differently about the ways in which performance can be supported. Are you supporting video/screen cast creation, hosting, and searching?

Simulations 179

Simulations Mentoring Performance Support Search 179

Clark Quinn

JANUARY 5, 2017

I think of mlearning as much more than courses, and my models focused on performance support and social more than formal learning. Yet mobile is just a platform for enabling the type of experiences, the types of cognitive support, as any other platform from conversation to artificial intelligence.

Lesson 102

Lesson Mobile Cognitive Performance Support 102

Clark Quinn

MARCH 25, 2013

And if we take a performance ecosystem view of elearning, including performance support and social, we can begin to think much more broadly about the relationship. If we take a performance ecosystem view of mobile, we may well have that sort of ratio. accessing the internet through their phones to learn and perform.

Social Networks 154

Social Networks Ratio Performance Support LinkedIn 154

Clark Quinn

JANUARY 25, 2012

While they can be used for quick interactions, the screen size supports more sustained interactions. So I think that tablets like the iPad will be great elearning platforms. Tablets are for more sustained interactions, in general. So when do you use tablets? I believe they’re valuable for regular elearning, certainly.

Performance Support 174

Performance Support iPad Apple Mobile 174

Clark Quinn

APRIL 16, 2019

This was back circa 1996, so there weren’t platforms for such. Using the knowledge of an adaptive system, with one of my clients we pitched and won the right to develop an electronic performance support system. Most players were random interestingly, at a test, but a couple were systematic.

Doc 125

Doc Games Performance Support Project 125

Clark Quinn

MAY 16, 2019

Performance Support: mobile’s natural niche. Strategy: platform and policy. And there was good support, at least during the week, and some support was available even over the weekend. The Four C’s. Formal Learning: augmenting learning. And I think this was the right structure.

Lesson 125

Lesson Mobile Learning Pedagogy 125

Clark Quinn

NOVEMBER 6, 2012

After a mobile learning panel I realized that, just as mlearning makes it too easy to think about ‘courses on a phone’, I worry that ‘learning experience design’ (a term I’ve championed ) may keep us focused on courses rather than exploring the full range of options including performance support and eCommunity.

Cognitive 185

Cognitive Design Social Networks Performance Support 185

Clark Quinn

MAY 10, 2012

In the report, I make two points: “What’s clear is that it is time to move beyond the initial experimental stages and start thinking of mobile as a platform for organizational performance. … ” I believe mobile, as a platform, will have a transformative effect on the learning and performance workplace as it will elsewhere.

Report 183

Report Mobile eLearning Guild Summary 183

Clark Quinn

APRIL 24, 2018

When standards are well-written, they support a basis upon which innovation can flourish. Despite early hiccups, and still some issues, the ability for content written to the standards to run on any compliant platform, and vice versa, has enabled advancements. Standards are good. And it’s hard work!

ADL 103

ADL IM IMS AICC 103

Clark Quinn

MAY 17, 2011

I advocate not thinking about courses on a phone, but instead about augmenting formal learning and augmenting performance. How does mobile learning support other types of learning at the organizations with whom you work (e.g., Mobile web currently has a greater reach across platforms, and is easier to develop.

Mobile 190

Mobile Social Networks Wiki Augmented Reality 190

Clark Quinn

MARCH 29, 2017

In this situation, a colleague stepped in and managed to arrange to use a social platform to do a better job of sharing the intentions and soliciting feedback. They were better able to support transparency and communication, and as typically happens that yielded both better outcomes and better engagement. celebrating successes.

Technology 100

Technology Examples Sample Social Media 100

Clark Quinn

JULY 22, 2011

First, it was an iPad app supporting design. Now, I’m not going to give a formal review, because instead I want to use this as an opportunity to reflect on supporting design. Briefly, this app takes Allen Communications analysis and design process, using the acronym ANSWER, and provides support for using it.

Design 170

Design iPad Performance Support HTML 170

Clark Quinn

DECEMBER 5, 2018

Should we use the content management system or our portal tool to host our learning and performance support resources? Is it “what does it take to do VR” or “let’s try using our social media platform to ‘show our work'” Then you need to design the experiment. What’s the scope?

Portal 124

Portal Social Media Performance Support Trust 124

Clark Quinn

JUNE 27, 2017

Importantly, there was a growing awareness about performance support as a sensible approach. Flash is both a development environment and a delivery platform. As a delivery platform, however, it’s woefully insecure (so much so that it’s been proscribed in most browsers). Oh, for HyperCard !

Flash to HTML5 Conversion 102

Flash to HTML5 Conversion Cognitive Flash Games 102

Clark Quinn

JULY 18, 2012

Gimbal is mostly focused on marketing (of course, sigh), but imagine what we could do for learning and performance support! a person learning how to manage meetings more efficiently would get different support than a person working on making better presentations. I’m sure you can see where this is going.

Performance Support 167

Performance Support Mobile Voice Market 167

Clark Quinn

APRIL 22, 2011

I believe this is still largely true: we tend to use our smartphones and similar devices as learning/performance support as quick access to information. I think the pod is more performance support and learning augmentation, while the pad is more full learning. And you can do that now, but not in a cross-platform way.

Simulations 180

Simulations Flash to HTML5 Conversion Performance Support Mobile 180

Clark Quinn

NOVEMBER 16, 2017

Finally, I suggest the use of tools to support the gaps our brain architectures create. the focus should be on augmenting us, whether our formal learning, or via performance support, social, etc. recognize that mobile is a platform, not a tactic or an app; once you ‘go mobile’, folks will want more.

Conference 103

Conference Instructional Design Social Media Mobile 103

Clark Quinn

MAY 12, 2010

This comes into play for me on mobile, as both static content and navigable content are easily done cross-platform. Flash has been the lingua franca of online interactivity, supporting delivery cross-platform. However, Flash hasn’t run well on mobile devices, it is claimed, for performance reasons. Fingers crossed!

Mobile 170

Mobile Interactive Develop Taxonomy 170

Clark Quinn

JULY 20, 2017

I think AR makes sense, and it’s nice to see both solid tool support and real use cases emerging. Glasses are supporting accurate placement in manufacturing situations requiring careful placement. Augmented Reality (AR) is on the upswing, and I think this is a good thing. That’s changed.

Augmented Reality 60

Augmented Reality Camera Apple eLearning Guild 60

Clark Quinn

OCTOBER 30, 2012

Can you tell me about your success story of using mobile technology for learning (or training, or performance improvement)? Cross Platform issue/ lack of standards – html 5 not standard yet but if it were would be great but there will be, of course, resistance by software companies like Apple, Google, Microsoft etc.

Mobile 179

Mobile HTML iPad Performance Support 179

Clark Quinn

APRIL 4, 2012

” ”We’ll buy a social media platform to use for our sales force.” What I’m not seeing is folks thinking enough along the lines of “social media is a platform, and we should be looking at how the investment can be leveraged.”

Social 183

Social Social Learning Metrics Social Media 183

Clark Quinn

JUNE 28, 2010

Was on a call with my Internet Time Alliance colleagues, and we were talking about how to help organizations make the transition from delivering courses to supporting the full performance ecosystem. Harold Jarche pointed out that just mimicking the Human Performance Technology (HPT) approach (e.g.

Social Networks 165

Social Networks Cognitive ISPI Performance Support 165

Clark Quinn

JUNE 11, 2010

Normally, when we talk about performance support and collaboration, we think of creating job aids. Yet I believe that, increasingly, interactive performance support will be more valuable in generating meaningful outcomes. It occurred to me that there was a missed opportunity: editable wizards. It could be done.

Collaboration 145

Collaboration Wiki Wikipedia Performance Support 145

Clark Quinn

MAY 10, 2010

In response to a query about why someone would question the concept of the LMS, I penned the (slightly altered, for clarity) response that follows: What seems to me to be the need is to have a unified performer-facing environment. That’s what a full technology support environment should contain. We want to facilitate learning.

LMS 197

LMS Social Networks Social Media vendor 197

Clark Quinn

NOVEMBER 7, 2008

Ever since Jay’s book, Informal Learning , people have wanted specific ways to go about supporting this component of the organizational environment. The goal is to support organizations to start implementing web 2.0, To do so, you need an environment and support to develop competency. in a lightweight way.

Ning 100

Ning DevLearn Attitudes Performance Support 100

Clark Quinn

DECEMBER 21, 2009

This combines two of my passions, and is part of a performance ecosystem strategy. For one, being open source, you’re not locked in to a proprietary format, yet backed by IBM it’s well supported. Hybrid uses DITA , a standard for wrapping definition around content, to develop their content.

Mobile 140

Mobile Content Open Source IBM 140