Clark Quinn

JANUARY 11, 2022

On LinkedIn recently, a survey in a post asked whether L&D should simply become performance consulting (Y/N). So here’re some thoughts on the Performance Ecosystem and L&D. To start, she cited how I wanted to move to Performance and Development. The infrastructure necessary is what I call the performance ecosystem.

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Performance Support Performance Picture Consulting 282

Learning Everest

JUNE 3, 2023

This article on 9 Benefits of Performance Support Tools is intended for those who wants to implement Performance Support Tools at their organization. Employees know their job well, but sometimes, they can run into a problem and look for various sources for a solution – peers, superiors, documents, manuals, etc.

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Performance Support Support Performance Benefits 52

Acorn Labs

MARCH 21, 2024

For many employees, the performance appraisal is the much-dreaded event of any performance review process. Many employees find the performance cycle unfair and biased when it comes to evaluating individual performance. What is performance review bias? Why does bias persist in performance reviews?

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Performance Support Problem Performance System 59

Clark Quinn

MARCH 2, 2021

Here, I look at tools, asking IDs to ‘support thyself’ As usual, the transcript: One of the things I do is help organizations improve their design processes. I expect that most orgs do have process support, but…baking in learning science seems not to be there. So here I’m exhorting IDs to ‘Support Thyself’ .

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Performance Support Support Cognitive Templates 232

Infopro Learning

JUNE 30, 2021

Rapid rates of change are transformational, but they can also often cause performance problems. Human performance is the key to successful transformation. Employees need to be equipped with the right set of knowledge and skills to fully contribute to organizational performance. Solution Highlights.

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Performance Support Performance Program Case Study 282

Dashe & Thomson

MAY 10, 2021

There is a huge opportunity for organizations to take advantage of coaching between managers and employees that will significantly improve employee performance. Employee coaching is an integral part of performance support and management because it empowers employees and is key to building and maintaining a self-motivated team.

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Coaching Performance Support Performance Mentoring 217

Clark Quinn

FEBRUARY 1, 2022

Of late, I’m working in a couple of engagements where the issue of learning and performance strategy have come up. So here are some reflections on whether to use learning or performance strategy as an organizing concept. So really, the only options are to support performance in the moment and develop them over time.

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Performance Support Strategy Performance Association LMS 272

Docebo

OCTOBER 2, 2018

This free report, published in partnership with The 70:20:10 Institute, uncovers how performance support brings learning and working closer together. Thing is, solving an ongoing problem typically needs to be approached in a different way. Thing is, solving an ongoing problem typically needs to be approached in a different way.

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Performance Support Support Performance Productivity 137

TalentLMS

JULY 24, 2023

Customer support teams are the unsung heroes of every business. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. In short, all it takes is for your customer support team to be continuously supported. But you can’t rely only on that.

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Performance Support Support Teams Custom 93

Clark Quinn

AUGUST 26, 2013

It’s clear that our brains aren’t the logical problem-solvers we’d like to be. Except that we use intuition even when we shouldn’t, and hard thinking is very susceptible to problems. Yet we need to have reliably good outcomes to solving problems or accomplishing tasks.

Cognitive 162

Cognitive Performance Support Support Performance 162

ID Reflections

JUNE 30, 2014

The more I mull over some of the core characteristics of a MOOC ecosystem, I feel it lends itself very well to providing performance support (PS) within the workflow. Not only does this eliminate the risk of isolation, it also inculcates the habit of collaboration, knowledge sharing and problem solving.

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Performance Support Support Performance Case Study 227

Origin Learning

OCTOBER 20, 2014

Because we want them to perform better at work. When they have the complete knowledge of their work as well as the problems that they may encounter, they are obviously going to be more productive and fast. An employee encounters a problem. An employee figures out a new way to solve a problem or perform a task.

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Performance Support Association Learning Management System Association LMS LMS 162

Ontuitive

MAY 16, 2022

Employee frustration and resistance, especially during times of change management (later in this blog, we’ll explain how using a digital adoption platform can help eliminate this problem). Improved business performance and responsiveness. It also requires in-depth training and support for every employee during the many transitions.

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Performance Support Digital Software Support 203

Jane Hart

DECEMBER 8, 2013

The recent trend in Performance Support has focused on L&D creating job aids and performance support resources for their people – frequently as a by-product of some online course or programme. But what do people do when they encounter a performance problem in the workplace? Social learning'

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Performance Support Social Support Performance 214

Infopro Learning

MAY 25, 2021

Two types of outsourced services that are often confused are performance consulting and staffing. What is Performance Consulting? Performance consulting is the process of identifying business needs and creating a learning strategy to fill them. Learning and development programs are created to improve employee performance.

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Consulting Performance Support Performance Benefits 251

Challenge to Learn

OCTOBER 28, 2019

They created based on the main processes in the hospital, a performance support environment using the five moments of learning need. It also became apparent to me that maintaining the content is at least as big of a problem as it is with learning. One of my main learnings was the performance support pyramid.

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Performance Support Support Performance Micro-Learning 100

Learning Visions

DECEMBER 17, 2014

To enhance individuals and orgs by connecting people with a broad range of techs that drive performance. There''s formal training -- and then there''s all of the ways that we learn within the flow of work (performance support, collaboration, access to experts, knowledge management. What problems are you trying to solve?

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Performance Support Social Networks Metrics Support 202

Learnnovators

OCTOBER 5, 2014

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before. You can’t teach people everything they need to know.

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Performance Support Support Performance Case Study 150

Learning Pool

SEPTEMBER 1, 2023

In fact, they are two different concepts: Employee training is a program designed to help individuals better perform a specific task. Training should support the employee in acquiring skills that will be essential in the future and thus contribute significantly to employee development. Find out more.

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Problem Develop Performance Support Teach 79

Living in Learning

AUGUST 19, 2012

With all the recent press performance support is getting…make that positive press…I’m noticing that we could easily slip into a best practice of admiring the problem of what to do about it.

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Performance Support Support Performance Press 182

Instancy

JUNE 30, 2023

Unveiling the future of learning: Discover how chatbots are revolutionizing performance support when you need it! In today’s rapidly evolving workplace, the need for effective performance support and continuous learning has never been more crucial. Revolutionize your learning journey with #Chatbots!

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Performance Support Personal Learning Support Personal 52

Performance Learning Productivity

MAY 2, 2017

I’d used the phrase ‘learning delivery’ when describing computer-supported collaborative learning ( CSCL ) approaches. What I’d meant by ‘learning delivery’ was ‘providing the resources and environments that help learning and, by inference, improved performance, to occur’. Of course he was right. I’d been sloppy with language.

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Problem Knowledge Learning Performance Support 194

Association eLearning

SEPTEMBER 13, 2017

Pushing courses out is one thing, having an effective learning and performance ecosystem is another matter entirely. The Difference Between L&D and a Learning and Performance Ecosystem. At its core, it depends on how integrated training, support, curation, and the like are in the actual work environment for real people.*

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Performance Support Performance eLearning Guild Social Networks 200

Living in Learning

JANUARY 15, 2014

AGILE EPSS Learning @ the Point of Work Learning Ecosystems Learning Readiness Assessment Performer Support Sustained Capability learning ecosystem learning readiness moments of need performance paradigm performance support'

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Performance Support Performance Problem Examples 164

KnowledgeCity

NOVEMBER 17, 2023

The following article discusses the ten most common problems in HR and strategies to resolve these issues. From attracting and retaining top talent to ensuring employee engagement and staying compliant with legal frameworks, these issues should be considered in any organization’s HR problem-solving strategy.

Problem 59

Problem Compliance Training Diversity Training HIPAA Training 59

Acorn Labs

APRIL 16, 2024

Lots of people don't like performance management—particularly their performance reviews. Performance review conversations are often useless interactions that don't drive employee or business success. Making a performance conversation meaningful to both employees and the company is essential for ensuring organisational success.

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Conversation Performance Support Performance Learner 52

Dashe & Thomson

JANUARY 8, 2012

Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems. Build performance support into every blended learning effort.

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Performance Support Blended Learning Support Performance 190

Acorn Labs

MARCH 3, 2024

Most of the time, organisations don't bridge the gap between their annual performance reviews and actionable employee development. This isn't helping anyone, from your employees to your business's overall performance. The problem is that performance management as-is is unable to drive performance success.

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Performance Support Performance Management Metrics 52

Learnnovators

JUNE 28, 2014

THE QUOTE: “ The incredible expansion of mobile technologies is an important factor that will both drive and support the deployment of workplace learning tools and systems in the area of performance support.” – Charles Jennings (Managing Director, Duntroon Associates, and Founder, 70:20:10 Forum ). What are the results?

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Performance Support Support Performance Enterprise 140

Learnnovators

OCTOBER 5, 2014

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith “ You can’t teach people everything they need to know. business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before.

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Performance Support Support Performance Case Study 100

ProProfs

NOVEMBER 26, 2017

I would suggest the use of performance support to extend formal training. Why Performance Support is Crucial for Organizations. Performance support is one of the ways to extend formal training to the employees while on the job and letting the learners know how to use their formal training to achieve results.

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Performance Support Association Learning Management System LMS Support 96

TIER1 Performance

FEBRUARY 16, 2024

How can data help inform decisions that support strategy activation? Based on the science of healthy and high-performing teams, these workshops helped Medstar leaders build on the “bright spots” of the leader and associate experience, as well as surface opportunities or challenges associated with patient experience data.

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Performance Support Activities Support Strategy 52

Jane Hart

MARCH 20, 2012

In the new connected workplace, current training, e-learning or blended learning services, which take a top-down, ”command and control” approach to organising and managing “learning” will not be appropriate to support these new ways of working and learning. 2 – Performance Support Services. TOOLS & PLATFORMS.

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Performance Support Blended Learning Social Support 232

Jane Hart

JULY 27, 2011

Tweet In the second of a series of blog posts on helping L&D move forward, I look at how we need to help workers gain immediate access to “learning&# that solves their performance problems. In the same way employees want solutions to their performance or learning problems, NOW, and in a mouse-click.

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Problem Performance Support Performance Solution 225

Rustici Software

APRIL 2, 2024

Rustici Engine has supported xAPI (the Experience API) since 2011 when we created the initial version for ADL. The Problem The xAPI standard requires us to support a variety of ways to fetch statements. Using one structure to support them all requires some inefficient lookups.

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xapi Performance Support Scanning Performance 79

Acorn Labs

FEBRUARY 27, 2024

Performance reviews, performance appraisals, performance evaluations—they all fall under the ongoing process known as performance management. There's just one problem, though: Effective performance management is hard to do. What is performance management? Try to meet them next time, somehow.”

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Performance Support Performance Metrics Management 52