Nick Leffler

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How I’m Using Performance Support In The Flow Of Work At Work

Nick Leffler

Prior to last year, my world was project-based. That means I was given the task of supporting teammates in their journey to learn a specific topic. That’s typically a new project that IT was launching and people needed training to use it right. I know, you could say that if it was easy enough to. Read more

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Generation Mobile

Nick Leffler

The focus for those interested in catering to generation mobile should be in curation of resources and discussion around ways to improve performance. Mobile Help Overlays – Ultimate Performance Support for Mobile Apps. Mobile Performance Support – Make It Simple!

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The Things We Can Do With Crowdsourcing Are Limitless (But Hard)

Nick Leffler

In the MSLOC430 blog, there’s a summary of Daren Brabham’s four ingredients to crowdsourcing: An organization that has a task that needs to be performed. A community (crowd) that is willing to perform the task voluntarily. Mutual benefit for the organization and the community. Brabham, 2013 ).

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Transitioning Responsibility to Managers, T&D Becomes a Curation Resource

Nick Leffler

Training & Development usually only focuses on butts in seats, which is wasting everyone’s time.Tracking true performance improvement can only be done on the front lines, with the managers who know. Transitioning Responsibility.

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Don’t Control Knowledge, Let the Base Free

Nick Leffler

You might also enjoy: Mobile Help Overlays – Ultimate Performance Support for Mobile Apps. The post Don’t Control Knowledge, Let the Base Free appeared first on Nick Leffler's Portfolio & Learning Insights. Challenges and Barriers to Mobile Learning in the Enterprise. What’s My Development Process?

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Make Someone’s Life Easier

Nick Leffler

Have you given them the option to forgo the training and rely on performance support? What have you done for someone to help foster a learning culture at your organization? Have you allowed them to use their brain to decide if they need the training or not?

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Are You Appy?

Nick Leffler

You might also enjoy: Mobile Help Overlays – Ultimate Performance Support for Mobile Apps. Does your organization have any applications for internal employees? The post Are You Appy? appeared first on Nick Leffler's Portfolio & Learning Insights. Stop Trying To Predict Mobile Users Needs.

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