Clive on Learning

MAY 30, 2012

I sympathised with what he was saying, but felt uncomfortable with rubbishing what, for me, is one of the foundations of modern performance management. Competency frameworks provides a basis for designing learning activities and content. They also provide a basis for individuals to plan their personal development.

Portfolio 79

Portfolio Teach Leadership Job 79

Clive on Learning

DECEMBER 18, 2013

Input: Providing the formal element which hopefully will inspire the learner and act as a catalyst for changes in behaviour and on-going skills development. Application: Providing opportunities for the learner to test out new ideas and skills in the work environment. Conscious incompetence: So then you have a go. ''Oh

Skills 81

Skills Cognitive Blended Learning Performance Support 81

Clive on Learning

FEBRUARY 7, 2013

While I would still look to provide the maximum flexibility for the learner by providing resources online and allowing collaboration to take place asynchronously (through email, forums, social networks, blogs, etc), I now understand that live events are going to add something really significant to the blend. I still believe that.

Synchronous 86

Synchronous Social Networks Asynchronous Skype 86

Clive on Learning

JULY 13, 2012

Computers and networks provide so many opportunities to enhance learning in the workplace, but the opportunities are dependent on the use you are making of these tools. Digital online content, including web articles, videos, screencasts, podcasts, slide shows Performance support material for access on-demand.

Blended Learning 93

Blended Learning Social Networks Case Study Wiki 93

Clive on Learning

OCTOBER 3, 2013

Self-study provides attractive benefits to learners, particularly in the control that it allows them over what they learn, when, where and at what pace. As we’ve seen, they must deliver in terms of performance. But blends have to be effective as well as cheap and flexible. But blends have to be effective as well as cheap and flexible.

Blended Learning 82

Blended Learning Blended Study Tips 82

Clive on Learning

DECEMBER 20, 2013

Input: Providing the formal element which hopefully will inspire the learner and act as a catalyst for changes in behaviour and on-going skills development. Application: Providing opportunities for the learner to test out new ideas and skills in the work environment.

Case Study 83

Case Study Blended Learning Blended Performance Support 83

Clive on Learning

JUNE 3, 2011

We were discussing the all-too-common tendency to over-teach and under-practise in formal workplace learning interventions.Here's how one of the participants in the meeting summarised how the principle should read: Provide just enough information to allow the learner to practise and no more I'm really taken with this.

Informal 81

Informal Performance Support Exercise Teach 81

Clive on Learning

OCTOBER 1, 2013

Of course the SME may be able to provide you with valuable insights into the best ways to communicate their expertise, but they are not ideally placed to offer this advice. Next : Focus on performance, not knowledge. A subject-matter expert should be your friend and partner, but he or she should not be your master. blended learning'

Blended Learning 85

Blended Learning Blended Expert Learning Objects 85

Clive on Learning

MARCH 23, 2012

I was relieved, then, when my colleague Phil Green was able to provide me with a much catchier set of labels - "learning, learners and logistics". What, if any, learning is required to support this change in performance. What learners absolutely must know if they are going to be able to perform effectively. The three Ls.

Learner 74

Learner Attitudes Micro-Learning Performance Support 74

Clive on Learning

MARCH 8, 2013

Learning professionals have no real difficulty in supporting the formal element of their work, i.e. providing access to courses. Here, LMS functionality is provided within the context of your principal day-to-day tool for learning, knowledge-sharing and collaboration, not the other way round. However, there is a key difference.

Performance Support 95

Performance Support Saba Support Blended Learning 95

Clive on Learning

DECEMBER 19, 2013

Input: Providing the formal element which hopefully will inspire the learner and act as a catalyst for changes in behaviour and on-going skills development. Application: Providing opportunities for the learner to test out new ideas and skills in the work environment. which underpin work performance.

Ideas 79

Ideas Case Study Blended Learning Blended 79

Clive on Learning

DECEMBER 17, 2013

Input: Providing the formal element which hopefully will inspire the learner and act as a catalyst for changes in behaviour and on-going skills development. Application: Providing opportunities for the learner to test out new ideas and skills in the work environment.

Blended Learning 77

Blended Learning Blended Virtual Classroom Simulations 77

Clive on Learning

JUNE 21, 2013

Top-down learning Top-down learning occurs because organisations want their employees to perform effectively and efficiently and they appreciate that this depends, at least in part, on them possessing the appropriate knowledge and skills. Bottom-up learning Bottom-up learning occurs because employees also want to perform.

Strategy 77

Strategy Wiki Communities of Practice Reputation 77

Clive on Learning

SEPTEMBER 19, 2017

Our learning performance may be deeply affected by the emotional environment in which the learning takes place.’ In an ideal world, we would probably provide personalised support for every learner, but this gets more and more unrealistic as online learning groups get larger. The best content provides no barrier to this connection.

Content 58

Content Voiceover Digital Adoption 58

Clive on Learning

JUNE 7, 2011

The trouble is that less and less of the tasks we have to perform at work are rule-based. Another reason you might back away from instruction as a strategy is because it is more efficient to provide how-to materials at the point-of-need - it isn't learning that's required, it's performance support: Don't get me wrong.

Instructional 75

Instructional Instruction Off-shore Instructional Design 75

Clive on Learning

AUGUST 30, 2012

Not surprisingly, the most popular services on offer at the moment are those that can be provided virtually, like graphic design or coding, but currently no-ones extending this to learning technologies. So, what could you buy or sell remotely by the hour: analysing a performance requirement? proposing a blended solution?

Services 73

Services Specialist Virtual World Quiz 73

Clive on Learning

MAY 17, 2013

Of course this is not the first time that learning providers have had to struggle with tight market conditions. Finally, there is an increasing awareness that stand-alone classroom interventions have a limited impact on job performance. Coming next: The vision: 1. Learning and development that is aligned. transformation'

Blended Learning 95

Blended Learning Compliance Training Develop Budget 95

Clive on Learning

DECEMBER 6, 2012

The eighth of ten 'insights' is that ‘Assessment is changing', in the sense that assessment of knowledge is not enough - it is performance that matters. This post continues my commentary to the Learning Insights 2012 Report produced by Kineo for e.learning age magazine.

Assessment 99

Assessment Change Cognitive Simulations 99

Clive on Learning

SEPTEMBER 28, 2011

Reuters is the largest provider of content to the internet and supplies data on almost one million shares, bonds and other financial instruments. Charles describes this as a ‘conspiracy of convenience’: performance analysis is not done or done poorly; business managers want ‘training’; training managers deliver it; no-one measures it.

Performance Support 73

Performance Support Global vendor Learning 73

Clive on Learning

JULY 16, 2013

Over and above knowledge and skills, what else needs to be in place in the work environment if performance is going to change? To follow-up, I''d provide a forum where you could ask experts for answers to really tricky questions not covered in the programme.

Compliance Training 103

Compliance Training Compliance Create Score 103

Clive on Learning

AUGUST 6, 2013

In July, the Learning and Performance Institute published an initial report summarising the results of some 983 self-assessments carried out in the previous six months against their Capability Map. It should also not be that surprising if they find very similar results in another two or three years. However, I sort of understand why.

Classroom 89

Classroom Problem Solution Summary 89

Clive on Learning

AUGUST 23, 2011

You can imagine that providing some opportunity for a little quiet reflection, assuming the content wasn't too new age and pseudo-scientific. A virtual classroom provides no protection from interruptions. But I can hardly imagine anyone regarding a technical workshop as a holiday. Where does this lead us?

Classroom 72

Classroom Virtual Classroom Social Networks Blended Learning 72

Clive on Learning

SEPTEMBER 19, 2017

Our learning performance may be deeply affected by the emotional environment in which the learning takes place.’ In an ideal world, we would probably provide personalised support for every learner, but this gets more and more unrealistic as online learning groups get larger. The best content provides no barrier to this connection.

Content 40

Content Voiceover Digital Adoption 40

Clive on Learning

DECEMBER 18, 2013

Input: Providing the formal element which hopefully will inspire the learner and act as a catalyst for changes in behaviour and on-going skills development. Application: Providing opportunities for the learner to test out new ideas and skills in the work environment. Conscious incompetence: So then you have a go. 'Oh

Skills 40

Skills Cognitive Performance Support Coaching 40

Clive on Learning

MAY 20, 2019

Not only do you have to provide a great service to your clients, business sponsors and key stakeholders, you also have to deliver satisfying experiences to your end users – the learners. Imagine if you had to satisfy not one set of customers but two. Both were demanding, and each was looking for quite different things.

Custom 63

Custom Develop Learning Services 63

Clive on Learning

MAY 4, 2020

2 In a live event, you have the potential to get quick answers to your questions and immediate feedback on your performance. Many learning activities, including role-plays, simply have to be live. This level of responsiveness can be important in some situations, such as learning to operate a process or to handle customer queries.

Online Learning 52

Online Learning Online Blended Learning Blended 52

Clive on Learning

OCTOBER 28, 2011

The leadership development programme : This takes place over an 8-month period and is provided by an external contractor. Communication between members has been enriched by the use of monthly webinars and by the collaborative tools provided by Microsoft SharePoint.

Communities of Practice 75

Communities of Practice SharePoint SAP Mentoring 75

Clive on Learning

AUGUST 2, 2011

Customers, particularly end users, are making use of the software simulations for short bursts of highly-focused formal training, as well as for performance support. The forums provide valuable insights to Bill’s team as they start to develop more formal materials which will ultimately be used with Oracle’s customers.

Oracle 69

Oracle Wiki Simulations Software Simulation 69

Clive on Learning

APRIL 29, 2011

The leadership development programme : This takes place over an 8-month period and is provided by an external contractor. Communication between members has been enriched by the use of monthly webinars and by the collaborative tools provided by Microsoft SharePoint.

Communities of Practice 77

Communities of Practice SharePoint SAP Mentoring 77

Clive on Learning

JUNE 18, 2015

This question places the emphasis on performance not on learning, which is vital if you are to design a solution that is focused on changing behaviour and not on developing knowledge. You want to establish as soon as possible whether there really is a learning gap and what other factors could be impacting on performance.

Performance Support 40

Performance Support Budget Blended Learning Analysis 40

Clive on Learning

JUNE 26, 2012

While the underlying pedagogy of a MOOC can, in some cases, resemble that of a traditional course, the sheer scale of the endeavour and the opportunities that this provides for peer interaction make the MOOC something very different from what we have ever been able to experience face-to-face. Is e-learning effective?

Effectiveness 103

Effectiveness Virtual Classroom Simulations Tutorial 103

Clive on Learning

JUNE 18, 2015

This question places the emphasis on performance not on learning, which is vital if you are to design a solution that is focused on changing behaviour and not on developing knowledge. You want to establish as soon as possible whether there really is a learning gap and what other factors could be impacting on performance.

Performance Support 40

Performance Support Budget Blended Learning Analysis 40

Clive on Learning

NOVEMBER 29, 2011

In this profile, we look at how on-demand learning can be integrated with formal training to provide the basis for a highly-successful software launch. Most employees attended classroom events, but in some cases the anxiety level at attending a course was so high that they provided 1-2-1 tuition in a small number of cases.

Simulations 66

Simulations Performance Support Classroom Learning 66

Clive on Learning

DECEMBER 1, 2014

They will be provided with specific and timely feedback. You can understand why the emphasis shifted from exposition to instruction as it became necessary to provide millions of new entrants to the workforce with essential knowledge and practical skills. They will receive ample demonstrations and examples.

Blended Learning 101

Blended Learning Instructional Design Instructional Instruction 101

Clive on Learning

FEBRUARY 1, 2018

Most of the difficulties encountered in the design, development and delivery of a learning solution arise because commitments were made to a client at an early stage which either could not realistically be met or which would not provide the client with the answer to the problem they were facing.

Expertise 40

Expertise Consulting Specialist Press 40

Clive on Learning

NOVEMBER 15, 2012

Informal learning is a broad term, covering everything from on-job instruction and coaching, through to the use of performance support materials, collaborative and experiential learning; anything, in fact, that doesn't come bundled up as a full-blown course. If this really is a trend, then it's a very important one.

Informal Learning 90

Informal Learning Performance Support Informal Roles 90

Clive on Learning

JANUARY 12, 2011

Getting mobile: Their Centra web conferencing system and performance applications are available for iPhone and iPad, with Android and Blackberry in the works. to provide embedded functionality such as providing instant feedback (‘Saba Impressions’). So what are Saba up to with their latest software? Social network analysis.

Saba 69

Saba LMS Blended Learning Compliance Training 69