Spark Your Interest
DECEMBER 2, 2015
When building your training solutions, it’s really important that you consider how your target audience is going to incorporate this new knowledge or skill into their practice, task or work. think of how you can: Specify and communicate (performance) expectations. Provide training and simulate a realistic environment where they can practice. Provide coaching and feedback.
The caveat of the performance centre
FEBRUARY 10, 2014
One of the more exciting ideas to emerge from the corporate learning space, which I hasten to add is yet to be realised, is to transform the Learning & Development department into a performance centre. – the Performance Consultant analyses the real needs of the business and identifies the relevant solutions. performance starts at hiring process. • Sickness.
The relationship between learning and performance support
NOVEMBER 18, 2014
Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. While much of Jane’s work exposes the difference between training and performance support – and implores us to do less of the former in favour of the latter – my post here does not. Learning is about preparing for performance.
How Are You Providing Performance Feedback in Your eLearning?
JULY 13, 2016
You, your organization, and your learners don’t want to spend time—or money—on training that doesn’t provide a solid return. Most instructional designers and training professionals use the Kirkpatrick Model as a standard for evaluating the effectiveness of training. It allows the participant to reflect on their performance—from their perspective, how did they do?
Are your managers ready for a world without formal performance reviews?
PERFORMANCE: I consistently review work and. The future of the formal performance review sparked a lively debate in 2015. performance part of their daily routine. MANAGERS MANAGE PERFORMANCE? We’ve identiﬁed some core gaps: • Solutions need to go beyond training to ensure application. CRITICAL SKILLS MANAGING PERFORMANCE. SETTING. MONITORING.
Driving Performance with Extended Blend
Living in Learning
JUNE 29, 2015
Focusing on a new ground zero - If we hope to move beyond potential, we must move beyond where we create it – during training events – whether the event is an exotic blend of ILT/web-based; delivered in a virtual synchronous venue; detached from linearity via the use of MOOCs; or pushed out to mobile devices; or shrunken in size to form micro-learning or bursted in small learning chunks; or whatever other label we attach to it. Whatever flavor of the day training may take; it’s still training.
Performance Support: Just Gimme Three Clicks!
Living in Learning
APRIL 1, 2016
Critical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that many L&D organizations rely upon as standard methodology. For a workforce to consistently function at optimal agility and resiliency, we must evolve beyond the current linear paradigm that is only scoped to transfer knowledge and skills through training no matter how compelling and engaging we try to make it.
How to Use a Learning Management System for Performance Support
DECEMBER 6, 2012
About a dozen years ago, learning and development professionals thought performance support was bigger than Tom Hanks , Meryl Streep , and The Beatles all rolled into one. Conferences about performance support were filled to capacity. Electronic performance support support systems (EPSS) were the rage. Why bother having people take courses to learn things they’ll soon forget?
Blended Learning and Mobile Performance Support: Ahead of the Curve
JUNE 25, 2013
“We can’t keep thinking of training as a one-time event.” Those of us in the training industry have heard the phrase “forgetting curve” more times than we care to remember, and I’m sure by now we all get the idea. The forgetting curve remains in effect no matter what training techniques we use. higher degree of initial learning.
Evaluating Training - Capturing the Benefits Aspects of ROI
Evaluating Training – Capturing the Benefits Aspect of ROI. Training evaluation is necessary and, in many ways, critical to the success of a business. And even if training evaluation is undertaken, it is usually at the easiest and lowest level: the. for businesses and training organizations. Training Evaluation Process. training, if learning has occurred?
How to Use LMS to Improve Employees Performance
WalkMe Training Station
DECEMBER 6, 2015
Often, the cheapest and most productive way to reskill employees and to improve their performance is by investing in Learning Management Systems (LMS). Learning Management System is software used for administration, documentation, tracking, reporting and delivering content and training materials. But what is more important, an LMS can improve employees’ performance. Rewarding.
Performance Support Goes to the Oscars
MAY 23, 2013
Much of mobile training and development is broken. Mobile has much to offer organizations, in general, and training and development units, in particular. How can a retailer use mobile performance support to deliver business impact? These daily tips come from condensed versions of the customer service training presented on the mobile device. Mobile can do so much more.
Maximize Workforce Performance with an LMS
OCTOBER 27, 2015
Employee training? But, what is often overlooked is the idea that an LMS, or an eLearning system, can also increase an employee’s work performance. workforce’s overall performance has everything to do with the success, or lack thereof, of a company. Organizing employee training via tools designed specifically for that purpose. Business organization? Unifying teams?
Moving from Training to Performance Support
JANUARY 25, 2013
How the right tech tools for your team can power your sales enablement strategy
Event-based training alone does not work. training. Top-performing sales reps of leading organizations are masters of market knowled- ge, customer needs, their products and services, their value, their competition, and. EVENT-BASED TRAINING ALONE DOES NOT WORK A classic example of event-based training: The annual sales kickoff meeting. No easy access to experts.
Aligning Learning to Performance
SEPTEMBER 18, 2015
Still, whenever training is brought up at an organization then this is something that will have to be addressed. By way of example they released an infographic that pulls data from their various studies on learning impact to performance. For more information related to learning programs and business performance, head on over to the ATD website. elearning training
The Myth of Multitasking: Another Case for Performance Support
MAY 21, 2013
Have you ever been sitting in a training course, perhaps learning all about the fabulous new vendor management system your organization is implementing, when you felt that familiar buzz in your pocket? A new email has arrived via your smart phone and you just can’t resist responding. eLearning performance support elearning multitasking But not to [.]
Bottom-Line Performance, Roche Diagnostics Receive LTEN “Partnership” Award
JUNE 16, 2015
Bottom-Line Performance, Inc. The winning submission, cobas® reIMAGINE customer training , is an innovative blended learning curriculum that is driving significant business results for Roche. “This award reaffirms early customer feedback regarding the reIMAGINE of our customer training,” said Rob Terrell, Director of Commercial Education at Roche Diagnostics.
Critical #skills define performances across multiple fields
APRIL 25, 2014
This process of constructive, critical action as an interesting journey that fits my current "where do I go from here in my personal and professional life", as such combine my PhD, with a military training option, and a Cate Blanchett interview mentioning doubt and self-reflection. Critical learning/reading/living is an acclaimed skill. clear gain from my PhD journey. nice interview.
Seven Simple Secrets to Off-the-Shelf Course Success
And for good reason as it has many advantages: It offers a breadth of course topics, relevant to many, and readily available. It also creates a common language across the organization, and it improves on-the- job performance—all at a cost more reasonable than custom elearning. OTS courseware relieves overburdened trainers and human resource managers of. training it needs. goals.
To Train or Not to Train
FEBRUARY 18, 2016
Training is probably the most common solution when there’s a performance problem. Observations: The teachers tell you that they choose their own assistants from among their top performing students. Observations: The teachers tell you that all of the assistants were trained on how to use the copier when they started. But it isn’t always the best one.
Performance support “hearts” training and vice versa
SEPTEMBER 19, 2012
In September I attended the eLearning Guild’s new conference, Performance Support Symposium. Ontuitive’s Bob Mosher kicked it off with a mighty bang, offering the jaw-dropping suggestion that we cast off training in favor of performance support. Like Bob, I am hooked on performance support. More recently, I wrote another, this one called Handbook for Job Aids and Performance Support. This thing I have with performance support (PS) is a long-term relationship. My bond with training and development is just as deep. Of course. Things change.
Improving Professional Learning: 12 Strategies to Enhance Performance
MAY 18, 2016
In his recent book Improving Professional Learning: Twelve Strategies to Enhance Performance , Knox offers a distillation of what he has learned over the course of his long and distinguished career. He begins by clearly stating the purpose of the book, which is to help readers improve their continuing education offerings (events, courses, seminars, trainings, etc). Good Leaders.
Stop Training Leaders and Start Developing Leadership
The Peformance Improvement
JULY 12, 2016
Note that none of these principles is the delivery of formal training programs. Accept failure, as long as it results in learning and performance improvement. Coaching Employee Engagement Leadership Leadership Development Learning Culture Organization Culture Organizational Learning Teamwork Training[This post first appeared on the Learning to be Great Blog.].
New Brandon Hall Group report forecasts major shift in 2016 online learning trends
performance. and organizational performance. change in key performance indicators. 11 Research Summary About Brandon Hall Group Brandon Hall Group is a HCM research and advisory services firm that provides insights around key performance areas, including Learning and. © 2016 Brandon Hall Group. Licensed for Distribution by Docebo. Exploring new and. to increase. forward.
Employees Demand Training Over Other Learning Opportunities
JUNE 17, 2016
In October, Bridge, an employee learning platform created by Instructure, conducted a survey which examined how employees value training in the workplace. Chief Learning Officer : Bridge’s survey found that employees value training in the workplace over mentorship, tuition reimbursement programs, sabbaticals and international fellowships. But how can employers create job satisfaction?
Leveraging 70:20:10 with Performance Support
Living in Learning
JULY 24, 2014
The “intention” behind the design and development decisions we make, while being based on agile practices, CANNOT exclusively focus on rapid development of training or learning content. Our objective, as I state in the earlier post, is not to simply reduce time-to-training…but to allow our intentions to target reducing time-to-business-impact as a priority. AGILE Continuous Learning Learning Ecosystems Performer Support 70:20:10 embedded performance support EPS EPSS
Are you aligning Training with Performance?
Learning and Technology
OCTOBER 22, 2014
Focus Training on Performance As a learning leader it is important to understand how to best align your training activities with the performance goals of your organization. To do this, we need to be sure that we always keep performance as the goal, communicate transparently and clearly, and think of learning as a process, not an event. learning evaluation
5 Reasons Why Performance Support & Mobile Is A Match Made In Heaven!
MAY 29, 2014
While managing training is unarguably a huge challenge to ensure everyone performs in line with the company’s goals, it is the period after the training is over, where employees need support and training cannot really help at that point. It cannot help because arranging for training cannot be done real-time and has a lot of […]. Mobile Learning Workplace Learning Performance Support
6 Tips for Providing Value to the Modern Corporate Learner
and expand training. 6 Tips for Providing Value to the Modern Corporate Learner Enable Continuous. Learning Think outside the box. options beyond formal. learning. For starters, make learning and knowledge available on- demand in bite-sized chunks as well as accessible. anytime, anywhere, and from any device. Fully Embrace. 70:20:10 The 70:20:10 Model. for L&D holds that. Regardless of the.
Manager's Role in Learning and Performance Improvement
The Peformance Improvement
SEPTEMBER 17, 2013
In answering this question, the first thing managers have to understand is that continuous learning is the modus operandi for all high performance organizations. Individual, team, and enterprise performance can’t improve without learning. Anticipation: Set an expectation for performance improvement. What should be a manager’s role in employee learning? to 2:00 p.m.
Front-End Analysis: Improving Performance
JULY 25, 2012
As I am straddling the line between performance improvement and instructional design, I have been mulling over the use of Front-End Analysis and thinking about whether it would apply to the performance problems that we so often see associated with implementing ERP systems. The Human Performance Technology Model. Identify the performance gap. Cause analysis. Evaluation.
4 Smart Performance Support Techniques to Reinforce Product Knowledge Training [Infographic]
JULY 4, 2016
For a successful product launch , training your sales team on product knowledge is important. Giving them hands-on experience and conduct training sessions with self-paced online learning modules would help set a platform for the successful launch. But, if the new product knowledge is not reinforced after formal training, your efforts may go in vain. Know of other techniques?
Performance Support & “The Art of War”
Living in Learning
JANUARY 3, 2015
Training tactics are slowly changing. We are still Training. Continuous Learning Agile design business impact change management design methods moments of need performance consulting performance support point of work time to competency workforce capability Events are shrinking in size. MOOCs are unhooking linearity as a design concept. Learning is being “bursted” and “microed” in more granular chunks. More video is being embedded. Things are getting more social and collaborative, but the “T” word still seems to be central to the mission.
4 Ways to Close the Learning-Doing Gap for Front-Line Managers [GUIDE]
Isn’t there a lot of training out their. training content available but, the vast majority are frustrated by. the lack of transfer back to the job after participating in training. as a result of high performance in pre-management. positions result in ‘accidental’ managers who are ill- equipped to perform successfully in their new role.” training session?
How Performance Support Platforms Increase IT System Proficiencies
WalkMe Training Station
NOVEMBER 24, 2015
This fascinating webinar is led by Dr. Eran Gal, an international employee training and learning expert and owner of Workplace Learning & Performance Support. He discusses how to successfully integrate formal and informal learning using a performance support (PS) platform. Employee Engagement Employee Performance
Performance Based eLearning
DECEMBER 17, 2014
If there is one thing that fails an eLearning course, it’s the capability to differentiate performance of its learners from pre-course to post-course. Measuring performance is an essential tool to determine if the eLearning course has been effective. How do you achieve a performance boost in your learners? For performance improvement we need action. Simply read on.
The Difference between Training and Development.
MAY 17, 2016
The words training and development are mostly used together in the corporate world and are seen as activities focused on improving the knowledge, performance and productivity of the employees. Training programs are organized by the organization to develop employees' knowledge and skills as per their job requirements. The post The Difference between Training and Development.
Are You Performing an Effective Virtual Training Balancing Act?
ATD Learning Technologies
NOVEMBER 4, 2015
How often do you hear your virtual meeting break into laughter and you have no idea why? Or, you feel like you're missing part of the conversation because you can't clearly hear everyone who is speaking? Virtual balance means everyone in the interaction is having the same experience. Too often, we don't stop to think what it's like to be on the other end of the phone or web meeting. Time zones.
New research explores the common myths and realities around the 70:20:10 learning model
training for decades – mainly learning on the job, with some formal training too. Our starting position - performance 8. Skills of L&D practitioners: those using 70:20:10 are more likely to equip their L&D teams: Almost 2x more likely to already have blended learning skills (59% vs 33%) and performance. Our starting position - performance. performance.