We continue to train with hopes that some form it…some technology enhanced venue of it…some exotic blend of it…is going to produce sustained capability that produces tangible business outcomes. Does training contribute to results? Discovery & Consulting EPSS Learning @ the Point of Work Learning Ecosystems Performer Support Sustained Capability learning @ point of work learning continuum LinkedIn performance support performer supportSure it does, but does it sustain them? No, it cannot. It was never chartered nor was it scoped to do so. MORE >>

In September I attended the eLearning Guild’s new conference, Performance Support Symposium. Ontuitive’s Bob Mosher kicked it off with a mighty bang, offering the jaw-dropping suggestion that we cast off training in favor of performance support. Like Bob, I am hooked on performance support. More recently, I wrote another, this one called Handbook for Job Aids and Performance Support. This thing I have with performance support (PS) is a long-term relationship. My bond with training and development is just as deep. Let’s make a match. Of course. MORE >>

Training was never intended to support a Performer in their work context. Training is not designed to be agile enough, or flexible enough to adapt to diverse needs, or accessible enough at the moment of need to support a workforce trying to be resilient and responsive in the pursuit of flawless performance. Training is but one step in a much longer journey to sustainability. We are being thrust into an environment where we have an extended mission to satisfy needs of a dynamic learning and support ecosystem. MORE >>

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Isn’t that reason enough to shift our content design, development, and delivery models to match the need for the population that pays the rent on our training cost center? Methinks it is, and our [Training’s] paradigm is way over due for an evolutionary step toward the new ground zero for learning @ the point of work. Continuous Learning EPSS Learning @ the Point of Work LMS Performer Support Rants & Ramblings Sustained Capability Technology just in time learning learning at point of work LinkedIn performance support plucking training training paradigm shift work context MORE >>