October 9, 2018
2019 bugs?
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(2)
October 9, 2018
2019 bugs?
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(2)

I was wondering if anyone else was experiencing any issues with the Captivate 2019 program.  I find it to be “glitchy.”  When I try to program a button, the Adobe Community or stock photos pages open up.  Additionally, my entire project doesn’t load in the filmstrip, and I have to keep scrolling and pausing for it to catch up.  Are there any fixes for this?

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2018-10-12 20:51:25
2018-10-12 20:51:25

There has been patch, did you install it? The present version is 11.0.1.266. Patch is free, use Help, Updates. Are you on Mac or on Windows? If it is Windows, make sure you run Captivate As Administrator.  Don’t forget to clear the cache regularly (button in Preferences).

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2018-10-11 21:37:02
2018-10-11 21:37:02

Hi,

Can you please confirm the Captivate 2019 build version by launching it and go to Help menu -> About Adobe Captivate? For Mac OS, you may go to Adobe Captivate (at top left) -> About Adobe Captivate?

Also, you may try out to recreate the Captivate preferences by going to its install directory  “Adobe Captivate 2019\utils\” and run “CleanPreferencesWin.bat” for Windows OS and “CleanPreferencesMac” for Mac OS. Now launch Captivate and see if that makes any difference.

Regards,

Ajit

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