How to Harness Informal Learning
Rob Hubbard
SEPTEMBER 30, 2010
Picture the scene… an increasingly frustrated Bob is trying to work out where a particular field is on a database. After much poking around, he finally calls across to Sally, his colleague, to ask if she knows where it is. Sally, who rather fancies herself as a database expert, is happy to oblige and shows him where to enter the data.
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