Case Study: Waterstones Academy – Goal-Based Learning for Booksellers
Rob Hubbard
NOVEMBER 21, 2013
The goals needed to include text, images, videos, podcasts, quizzes and assignments and have a star rating system. Many retailers wanting to provide product training would opt for face-to-face training, or elearning courseware plus an LMS. Support – providing great front-line support to users and managers.
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