You Need to Add Role-Plays to Your Product Training Immediately
Lemonade
JUNE 25, 2019
And then I got up to the podium. And yet "knowing about something" is typically all that’s covered in product training. Role-play scenarios improve product training in three important ways: 1. Employees need to know the digital products well enough to make an accurate recommendation in the role-play. I did my research.
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