Is Enterprise search the answer to L&D’s interruption problem?
From the Coleface
JANUARY 22, 2014
One fallacy is to think that when people want to learn they’ll go to your organisation’s learning portal (or LMS) – it’s a big psychological leap from wanting to check something to thinking that perhaps a course is a good idea. A portal is an interruption, so unless it’s very user-friendly it won’t get used.
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