From the Coleface

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Is Enterprise search the answer to L&D’s interruption problem?

From the Coleface

One fallacy is to think that when people want to learn they’ll go to your organisation’s learning portal (or LMS) – it’s a big psychological leap from wanting to check something to thinking that perhaps a course is a good idea. A portal is an interruption, so unless it’s very user-friendly it won’t get used.

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Say “cheese” for social networking

From the Coleface

Part of the technology of the portal allows social networking e.g. forums. As staff all have profiles on the portal, we communicated the expectation that people would post a photo of themselves on their profile…it makes communication feel a whole lot less impersonal that email.