Jay Cross's Informal Learning

DECEMBER 13, 2009

and Change Present Challenges to Many Learning Executives. At a recent symposium I was presenting some research on what CLOs say they are responsible for. The ROI stuff is totally bogus and organizations shouldn’t waste their time on it. By Rex Davenport. But businesses are becoming networks. and systems thinking.

Web 52

Web Change Metrics CLO 52

Jay Cross's Informal Learning

DECEMBER 29, 2009

For example, I have no qualms about walking out of a boring presentation, even if I’ve been sitting in the front row. The ROI of Enterprise 2.0 M any a corporation misses massive opportunities by demanding to know “Where’s the ROI?” in cases where ROI is an inappropriate and misleading indicator. Internet culture.

Informal Learning 38

Informal Learning Instructional Design Informal Blogging 38

Jay Cross's Informal Learning

FEBRUARY 21, 2009

Bean counters treat learning as if it were binary, present or not, when in fact learning outcomes are highly variable. The hand-wringing discussions about the ROI of learning rarely lay out the range of R’s you can achieve with different levels of I. High Time for ROI. It’s More than ROI. Outcomes matter.

Quality 36

Quality Metrics Assessment Business 36

Jay Cross's Informal Learning

DECEMBER 24, 2010

The learner accepts or rejects what’s presented formally. Question: What’s the ROI? It is always part formal — common language, shared context, fundamentals — and informal — social, learning outside the classroom. Learning is a continuum of degrees of formality. It’s a better way to work.

Social Networks 64

Social Networks Informal Learning Social Network Reputation 64

Jay Cross's Informal Learning

MARCH 26, 2009

Sometimes you can “ measure an ROI on informal learning investment. It’s also out in the open, not hidden in some presentation tool you need to register for. Also, The Underground History of American Education. Indeed, learnscaping is all about “ creating an environment for enabling informal learning.&#.

Twitter 36

Twitter Conversation Metrics Communities of Practice 36