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Why is a Digital Adoption Project Plan Important?

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Start by asking the following questions: What business problem are you trying to solve? What software platform(s) are a good fit to solve the problem? The third phase focuses on testing the selected solution to see if it actually solves the problem. How can a solution help impact company performance?

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3 Use Cases That Prove the Importance of a Digital Adoption Platform

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However, when information isn’t entered correctly, problems arise down the line, including lost opportunities, bad forecasts and missing sales goals. This problem only intensified during new software rollouts. 1) Existing CRM Systems. A CRM system is a powerful tool for your business, especially your sales team.

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5 Reasons to Use a Digital Adoption Platform

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Another problem is when a software isn’t being used correctly, which can cause a list of negative chain reactions. When existing software isn’t being utilized, it’s not uncommon to see a decrease in employee productivity and poor business results. How a DAP helps: Decreases employee errors.

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Enable Your Sales Team with a Digital Adoption Platform

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The Problem: Out of the hundreds of reports the sales team can access, they admit to mastering only five. One of our pharmaceutical customers offers several helpful tools to its salespeople such as an industry-specific CRM and powerful business intelligence software. The latter houses a ton of useful information for drumming up new business.

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Performance Support – Your GPS for Work

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I’d spend hours doing my work in the system only to have to spend more time fixing problems due to how hard the system was to use. . This problem extends beyond my anecdote. Everything I did was on a software system that was hard to use and my employer did not have the resources to improve. What is Performance Support?

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How to Support Digital Transformation When Modernizing Legacy Software

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Employee frustration and resistance, especially during times of change management (later in this blog, we’ll explain how using a digital adoption platform can help eliminate this problem). Common Benefits: Better data security. Increased efficiency and reduced costs long term. Improved business performance and responsiveness.

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We need to know where we've been to get where we're going.

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When I was a 4 th grade school teacher a wonderful mentor of mine introduced me to the one of the most powerful teaching approaches I had ever seen – having my kids grade their own papers and then research and EXPLAIN why they had gotten the problem wrong. It was with this exercise that I witnessed the power of self-evaluation.

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