Inkling

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3 Ways to Kickstart Your Product Launch with Quality Content

Inkling

A new product launch is a very exciting time. Between the live presentation, the social campaigns, and the product demos, to name just a few—there is a lot to coordinate to ensure your launch event goes off without a hitch. But the success of the product ultimately hinges on the effectiveness of the sales team.

Quality 124
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How Leading Medical Device Manufacturers Can Build Expert Sales Teams

Inkling

The demands of their jobs require them to not only be well-versed in the products they are pitching, but also the benefits they provide. Strengthen your team’s product knowledge. Regardless of one’s sales experience, reps are expected to master their product lines, which can result in information overload.

Sales 100
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16 Metrics of Healthy Customer Service-Oriented Businesses: Part One

Inkling

Categorized by operational excellence and employee productivity, these first five indicators of a healthy QSR will arm managers, business owners, and their staff with a framework to run their business operations more efficiently. While some choose to employ less staff or limit overtime, others must increase employee productivity.

Metrics 100
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16 Metrics of Healthy Customer Service-Oriented Businesses: Part Two

Inkling

Let’s dive right into the metrics, once again categorized by operational excellence and employee productivity: . Employee Productivity. greater productivity). Owner-operators should work to increase employee tenure with their hotel, and expect to experience improved employee productivity. Operational Excellence.

Metrics 124
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Behind the Inkblot: Connor Clark, Marketing Intern

Inkling

Why would the product be important? Inkling has created a new category of software that connects the deskless workforces of companies like McDonald’s, Starbucks, and Chick-fil-A, via mobile for an upgrade to both labor productivity and the customer experience. When I arrived at Inkling, I didn’t know what to expect. A Day On the Job.

Market 100
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The 3 Major Pitfalls of Static Content

Inkling

You remember receiving a document regarding the latest Q3 product promotion, but you can’t seem to find it in email no matter how many “email has:attachment” searches you do. You want to review the detailed technical product features from last month’s release, but rewatching the six hours of launch training videos hardly seems worthwhile.

Content 113
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The Cost of Misinformation in Customer Service

Inkling

Even the most routine product inquiry to your front-facing team is important to the customer , so treat every customer interaction with that in mind. With up-to-date reference content on hand, representatives can seamlessly troubleshoot tech problems, answer product questions, and provide price quotes without leaving the customer waiting.