Technical Support and Service. API E-Learn Info e-learning e-learning vendors elearning hosted Litmos LMS mobile learning Product Review SAAS SCORM Uncategorized craig weiss elearning vendors learning management system litmosSo what makes a Lite LMS different from a Standard LMS? Less functionality and features than their standard counterparts, but these features may be “social learning&# , or “ability to tie a user to a course&# or “creating learning paths for each user&# or “assessment tools&# , etc. Segment as a whole is growing in terms of vendors. MORE >>

Ability to offer ads for products or ads to specific sections for folks to visit – for each child (sub-portal) -  yes – every child can be skinned to look a different way then the parent. Ability to e-mail a group of people or an individual within the product – ideal for classroom, webinars or even admin to send specific notifications without having to sent it to everyone. While their core audiences are manufacturers, services, distributors and associations, this system can easily be recommended to any business or organization. Those days are gone forever. MORE >>

Because Facebook users are actually the real Facebook product. The more Facebook can convince (or trick) its users to give up even more personal details, the better product they have. In fact, when they offer new features like location or the email feature they’ll announce soon – those are actually new versions of their product. But with a service that has 500 million users that is now part of the social fabric in most countries, gaining control of your privacy isn’t as easy as just quitting Facebook. How is Facebook so good at targeting those ads? MORE >>

As instructional designers, we create our learning products, package them up with all the content and media, wish them well, and ship them off to the LMS’s – never to be seen again.  Help is on the way – and that help is Content as a Service (CaaS). The “service” puts your content in a centralized cloud-based repository and provides access to it from applications via an API. Access to the content service can be authenticated allowing you to govern who can see what content and ensure that the user is respecting the license to the content. Do not despair. MORE >>

Top of this list of demands is Customer Service and from this episode it would appear to not be a part of the Apple culture. Apple could see this as an opportunity to redefine service in the tech industry, which has been historically poor. The very presence of 3rd party companies offering technical help as a middle-man suggests that this much is true – the Geek Squad wouldn’t exist in a market place where tech suppliers excelled at customer service. If they fail to service their mainstream audience then their products brand appeal will suffer. Perhaps I am. MORE >>