Productivity and Services - eLearning Learning

Use Customer Service Training to Prepare for Problem Solving

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SEPTEMBER 24, 2019

Targeted customer service training can build the skills needed to do so with finesse. While it might be labeled as leadership or management content, providing all frontline employees with these skills during customer service training provides an essential foundation for difficult customer encounters. Beyond basic skills.

Customer Service

Customer Service Problem Services Custom

4 Training Effectiveness Metrics to Track Your L&D Fitness

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MAY 31, 2019

Better customer service, sales wins and compliance with health and safety regulations: What do all of these have in common? Productivity. According to Glassdoor , it can take up to eight months for a new employee to become fully productive. This should result in more immediate boosts to productivity. Employee engagement.

Metrics

Metrics Track Compliance Training Effectiveness

Who would use an Extended Enterprise LMS?

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SEPTEMBER 18, 2017

This might be an SME who has developed a catalog of courses for their employees and would also like to introduce their customers to similar training that educates them on their products and services. Deploy employee & end-user training.

Enterprise

Enterprise LMS Metrics Module

4 Key Learning and Development Trends to Invest in for 2019

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MAY 31, 2019

The proliferation of mobile devices also allows you to create an ecosystem in which all employees and resellers can rapidly learn about new services and products. The faster they learn, the faster they can bring new services and products to market. All of this translates to big wins that expand your bottom line.

Trends

Trends Compliance Training LMS Develop

Creativity in the Workplace, Part 2: How to Teach Creativity

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OCTOBER 18, 2019

Asking employees to suggest multiple uses for an item, for example, can spark creative thinking even if the item is not a product the company develops. Creating a culture where creative ideas are rewarded, even if they don’t result in a new product or process, will send a clear signal to employees.

Teach

Teach Diversity Training Metrics LMS

4 Ways Integrating Your LMS Will Improve Your Business

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NOVEMBER 30, 2018

If you’re an eLearning service provider, this is a big one. 3. Sales & Customer Service. Sales and customer service professionals know there’s a lot of work that goes into closing deals and managing customer relationships. Not that long ago, the only way to have integrable software was to buy an entire suite of products.

Integrate

Integrate LMS Business Blended Learning

How to Partner With the C-Suite for L&D Success

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JUNE 24, 2019

With objectives set, L&D can drive up company value by developing and retaining skilled talent, improving services and boosting productivity in target areas. Companies like Salesforce also invest heavily in external learning, creating customer-facing experiences that boost the stickiness of their products.

Suite

Suite Compliance Training Learning Objects Strategy

April 18: How to Provide Learning to People Outside Your Organization

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MARCH 26, 2012

Information—including learning content—flows between institutions, eventually reaching the customers who will use the products or services. The boundaries between organizations have blurred, replaced with greater communication and collaboration. So how do you provide learning to those outside your organization?

Providers

Providers Organization Enterprise Association Learning Management System

4 LMS Features That Were Hot and Now Are Not

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APRIL 4, 2016

Now, even the most security-conscious organizations such as governments and financial institutions embrace software as a service (SaaS). No LMS on the market contains blog and wiki features that can compete feature-by-feature against popular products such as WordPress and Mediawiki.

Association Learning Management System

Association Learning Management System Wiki LMS Association LMS

3 Outcomes of Reverse Mentoring

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AUGUST 21, 2019

She hoped to inspire a “corporate mind-meld” that would help modernize their organization’s approach to IT service delivery. Can they target them with better products?” “Every business needs to ask itself how it can innovate digitally at every stage of the chain,” one senior manager told CEMS.

Mentoring

Mentoring Association Learning Management System Diversity Training Bloom

Extended Enterprise and Your Learning Management System

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MAY 3, 2017

Extended Enterprise enables you to expand this audience beyond your employees and engage directly with your clients, channel distribution partners, resellers or even end-users of your products and services.

Association Learning Management System

Association Learning Management System LMS Learning Management System Enterprise

Extended Enterprise and Your Learning Management System

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MAY 3, 2017

Extended Enterprise enables you to expand this audience beyond your employees and engage directly with your clients, channel distribution partners, resellers or even end-users of your products and services.

Association Learning Management System

Association Learning Management System LMS Learning Management System Enterprise

Using a Learning Management System to Gather Good Ideas

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NOVEMBER 21, 2012

Generate better products and services. Here’s an idea: Since organizations typically use learning management systems to show people how to better do their jobs, why not use learning management systems to gather input from workers on how the work they do can: Be safer. Be done more efficiently. Be less expensive.

LMS

LMS Learning Management System Ideas Wiki

Fuel Employee Recognition Initiatives With Learning

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SEPTEMBER 6, 2019

” With limits imposed by budgets and resources, what’s the best way forward?

LMS

LMS Social Media Performance Support Customer Service

Using a Learning Management System to Gather Good Ideas

Absorb LMS

NOVEMBER 21, 2012

Generate better products and services. Here’s an idea: Since organizations typically use learning management systems to show people how to better do their jobs, why not use learning management systems to gather input from workers on how the work they do can: Be safer. Be done more efficiently. Be less expensive.

LMS

LMS Learning Management System Ideas Wiki

How Microlearning Delivers Huge Results

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JUNE 14, 2019

For example, the sales team can breeze through a few lessons about the new product they’ve been tasked with selling. To successfully introduce this learning format in your organization, evaluate areas where you can get productivity gains or better results by training your people. How to make microlearning a part of your LMS.

microlearning

microlearning Association Learning Management System LMS Association LMS

eLearning Learning

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Use Customer Service Training to Prepare for Problem Solving

4 Training Effectiveness Metrics to Track Your L&D Fitness

Trending Sources

Who would use an Extended Enterprise LMS?

4 Key Learning and Development Trends to Invest in for 2019

Creativity in the Workplace, Part 2: How to Teach Creativity

4 Ways Integrating Your LMS Will Improve Your Business

How to Partner With the C-Suite for L&D Success

April 18: How to Provide Learning to People Outside Your Organization

4 LMS Features That Were Hot and Now Are Not

3 Outcomes of Reverse Mentoring

Extended Enterprise and Your Learning Management System

Extended Enterprise and Your Learning Management System

Using a Learning Management System to Gather Good Ideas

Fuel Employee Recognition Initiatives With Learning

Using a Learning Management System to Gather Good Ideas

How Microlearning Delivers Huge Results

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