ej4 eLearning
SEPTEMBER 14, 2015
Consider: The vast majority of sales and marketing literature discusses problem solving; most modern companies call their products and services solutions. [.]. Why are we writing about something so obvious? The post Building Trust in Sales: The Doctor is in… and Listening appeared first on.
ej4 eLearning
OCTOBER 16, 2017
Customer Service. The employee displays a serious commitment to the highest level of service to all customers. Ensures quick resolution of problems, provides quality service and products, and maintains open communications to promote customer commitment and long-term retention. Take the customer service competency above.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
ej4 eLearning
JUNE 28, 2016
Customer service: Likewise, customer service reps run the risk of starting out too personal and diplomatic as new leaders. In addition, some organizations leave “hard” customer service decisions in the hands of managers, meaning that a customer service rep might need to adjust to a different set of problem-solving skills.
ej4 eLearning
JUNE 28, 2016
Customer service: Likewise, customer service reps run the risk of starting out too personal and diplomatic as new leaders. In addition, some organizations leave “hard” customer service decisions in the hands of managers, meaning that a customer service rep might need to adjust to a different set of problem-solving skills.
ej4 eLearning
APRIL 25, 2019
Another example: their current solution is causing frequent interruptions of service, you can show how those interruptions are costing their company significant loss of revenue. Unless this is the first client for your company, surely you’ve got customer success stories from using your product.
ej4 eLearning
AUGUST 23, 2016
In an under-appreciated series of studies, these authors had groups of advertising outsiders generate a series of ads for common everyday products. Afterwards, the researchers showed the ads to random strangers, asking them how good the ad was, how annoying they found it, and how likely they were to buy the product featured.
ej4 eLearning
NOVEMBER 15, 2016
Maybe they want a new feature, or better delivery time, or a customized product. Or, imagine the following question, which is really a veiled attempt to get more out of a contract: “Are you going to have service available on a four-hour basis?”. If you’re a salesperson, your customers will always be asking you for “stuff.”
Expert insights. Personalized for you.
100 
Let's personalize your content