Jay Cross's Informal Learning

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Free webinar on informal learning

Jay Cross's Informal Learning

UMBC’s ISD Now Webinar Series is UMBC’s ISD Graduate Program’s newest online platform to share ideas and information on topics related to business, organizational productivity and workplace learning and performance. Part of UMBC’s mission is to provide service. Baltimore, MD ( PRWEB ) March 25, 2010 — UMBC’s ISD Now!

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Web 2.0 and Change Present Challenges to Many Learning Executives

Jay Cross's Informal Learning

Things move faster and service improves. LXB: In a recent post you discussed the power of self-service learning. Pull can be self-service, but it can also be working with others to figure it out. It’s self-service in the sense that the learning department may not be involved, but it’s user-driven.

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Who don’t we want to work smarter?

Jay Cross's Informal Learning

But making it easier for them to learn through collaboration, self-service learning, and skill bites helps sharp people become sharper. Making a producer just a little bit more productive returns giant rewards at the bottom line, more than anything you could do to beef up what the novices are doing. They work for an outsource provider.

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Learning in times of economic meltdown

Jay Cross's Informal Learning

The challenge for organizations is to use smart delivery, to replace classes with technology, to embrace open source, and perhaps to adopt a software-as-a-service model. People have become the primary means of production; it’s time to give the people functions in organizations equal standing with finance, sales, and production.

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Jay’s new book on learning metrics

Jay Cross's Informal Learning

machines to people, from goods to service. be looking for more productive projects. products were better than the competition’s. Leaders have shifted their focus from static to. dynamic, from physical to virtual, from. financial results to financial expectations, from. from analytical to intuitive, and from. Keeping them.

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Rethinking conferences

Jay Cross's Informal Learning

Response 9 Interactive sessions, opportunities for attendee networking, good mix of vendor, academic and peer led sessions, well organized schedules, opportunities for product demos, appropriate keynotes for the attendee audience. Opportunity to promote our services to possible clients.

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Ten years after

Jay Cross's Informal Learning

Most businesses have wrung most of the productivity benefits out of their processes. By offering new services, companies not only expand sales but also install customer loyalty. · By offering new courseware, companies not only expand learning but also instill learner loyalty. Personalized customer service pays.