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Rob Hubbard

Productivity

Services

10 lessons from Design Thinking that can be applied to digital learning

Rob Hubbard

JANUARY 13, 2016

They use the design thinking methodology to design products, services, environments, and digital experiences. If you haven’t heard of them before, they are a design consultancy headquartered in California but with offices throughout the world. We have a bit of an organisational crush on them if we’re honest.

Digital

Digital Lesson Design Low Cost

Case Study: Waterstones Academy – Goal-Based Learning for Booksellers

Rob Hubbard

NOVEMBER 21, 2013

With the introduction of the Kindle as a product range, there was a need to train booksellers on how to operate and sell these new devices, so that they could offer the best possible service to customers. Many retailers wanting to provide product training would opt for face-to-face training, or elearning courseware plus an LMS.

Case Study

Case Study Study Site Performance Support

Rob Hubbard

10 lessons from Design Thinking that can be applied to digital learning

Case Study: Waterstones Academy – Goal-Based Learning for Booksellers

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