Internet Time Blog » Platforms, not programs
Jay Cross
MARCH 9, 2008
(..)
Jay Cross
Program Related Topics 
A Solution to the College Crisis
Jay Cross
MARCH 13, 2013
These in-house programs would: Move the bulk of learning to the workplace. Make work-study programs the norm instead of the exception. Most enter through FNB’s in-house in-house learning program, FNB College. People are clamoring to join the bank and take the program. Fund higher education by the private sector.
OER 
59
59 Join 84,000+
Insiders
Sign Up for our Newsletter
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
“It was the happiest day of my life!”
Jay Cross
AUGUST 29, 2014
I had designed a program specifically for working adults that would allow them to earn a degree in the same amount of time it took full-time students on campus. My involvement was to develop John’s first business degree program during those indeed hostile times.
Project 56
56 
Work environment redesign
Jay Cross
JUNE 29, 2013
" While traditional training programs are important, particularly when dealing with items such as compliance and merger integration, they have several shortcomings. Many training programs become out of date, if not obsolete, by the time they are launched.
Environment 45
45 
Zany times in the for-profit college business
Jay Cross
JANUARY 15, 2012
Today’s New York Times tells the story of the MBA program at Frederick Taylor University , an unaccredited business school headquartered in Moraga, California. The Times astutely notes that the program at Frederick Taylor is not as rigorous as those offered by its accredited peers although naive applicants don’t seem to notice.
Business 50
50 
It’s not about the content
Jay Cross
AUGUST 23, 2011
This morning the designers of a very pricey executive development program asked my opinion of their approach to developing, aggregating, and distributing content. Things had to be tip-top quality, for the program’s tuition will be $60,000 a year. The program’s focus on content put the emphasis in the wrong place.
Content 57
57 
Learning by debating
Jay Cross
AUGUST 5, 2012
Organizations do over-invest in formal programs but that’s only part of what’s going on. They also under-count their investment in informal programs. It’s not tough to figure out how much is spent on formal programs. Formal learning occurs at the program level; authorities define the curriculum.
Leadership 53
53 
Hypercard 25th Anniversary Celebration
Jay Cross
AUGUST 12, 2012
Bill Atkinson designed the app to free people to create their own programs without the rigors of programming. It’s industrial strength multimedia manipulation with drag & drop, no programming. Twenty-five years ago Apple released a visionary product, Hypercard. It’s the closest thing there is to Hypercard.
Mac 48
48 
Greater Good Science Center
Jay Cross
JANUARY 23, 2013
” The print magazine morphed into a web publication , which appears to be its major outreach program. The Center has amassed an impressive collection of articles and programs on its core theme. Tonight’s meeting was initiated by one guy who happened to inquire about membership programs when he recently moved to Berkeley.
Summary 40
40 
Here’s A Google Perk Any Company Can Imitate: Employee-To-Employee Learning
Jay Cross
OCTOBER 28, 2013
Fast… Jay Cross ‘s insight: "In 2013, about 2,000 Googlers have so far volunteered to teach classes through the program, and together they will teach about 55% of the company’s official classes." " See on www.fastcompany.com. Just Jay'
Google 44
44 Hacked on Skype. No collateral damage. Whew!
Jay Cross
AUGUST 21, 2015
I wouldn’t suggest you need a weight loss program even if it’s true.)” ” Hackers had managed to send everyone on my Skype account a link to a weight-reduction site. (“How Rachel Dropped 25 Pounds and 4 Dress Sizes!”). I wrote everyone, “This is spam. Please don’t open it. (I
Skype 36
36 
Generalities & specifics
Jay Cross
JUNE 17, 2010
Bell set up a program called the Institute of Humanistic Studies for Executives. More than simply training its young executives to do a particular job, the institute would give them, in a 10-month immersion program on the Penn campus, what amounted to a complete liberal arts education. Drawing by Dave Gray.
Case Study 53
53 
Nailed! How managers develop proficiency
Jay Cross
APRIL 18, 2013
In the light of these findings, companies should harness and leverage informal learning and cultivate the metacognitive abilities of managers, as opposed to increasing spending on formal training programs. By applying these strategies, companies may save money, develop more proficient managers, and gain a competitive advantage.”
Management 52
52 
Learning Without Training
Jay Cross
MARCH 5, 2012
The shift from training programs to learning networks expands learning and development from a limited department isolated from business operations into a critical, pervasive business function. For a less murky version of this post, visit the white paper on the Internet Time Alliance site from which this was excepted.
Training 67
67 
Singularity Summit
Jay Cross
OCTOBER 12, 2012
Program | Reading list. The Singularity Summit, open to the public, is the premier event on robotics, artificial intelligence, brain-computer interfacing, and other emerging technologies including genomics and regenerative medicine. It’s a weekend for learning. I’m paying $695 for enlightenment from these folks.
Brain 45
45 Customer Learning, a largely unexploited marketing strategy
Jay Cross
JULY 12, 2012
As other companies realize the potential of learning as a marketing tool, we’re going to see a lot more programs like this. Google could have produced a slick, buttoned-down, tech-oriented training program, like they did for Google Wave. Co-learning builds trust. No people on screen. No rapport. Remember this?
Market 53
53 
Do or die.
Jay Cross
MARCH 17, 2013
Your Personal Austerity Program , a story in last week’s New York Times magazine planted a powerful story in my mind. Alexander the Great’s supreme strategist, Xenophon, suggested that a commander can strengthen his position by fighting next to a dangerous cliff. His soldiers have but two choices, fight or die.
Program 41
41 
21st century management practice
Jay Cross
JUNE 29, 2011
Marie’s program is a near-perfect fit with Steven Denning’s concept of Radical Management. I caught up with former telecom exec Marie Bjerede after a three day retreat in North Carolina. We were hunkered down at the Asheville airport waiting for a brooding storm to pass by. Marie describes managing a team of 70 leaders.
Management 49
49 
Singularity University
Jay Cross
FEBRUARY 15, 2012
Currently the main program involves 80 grad students who come from around the globe to attend a ten-week summer program. Tuition for the ten-week program is $25,000. Singularity University is neither a university nor about singularity. It’s not a university so much as what the founders hope universities will evolve into.
Movie 43
43 Hult International Business School
Jay Cross
NOVEMBER 17, 2011
“Hult’s MBA programs are designed to suit organizations and professionals with specific industry gaps and scheduling needs. Hult has evolved into a top-ranked school, noted for action learning where a corporation becomes the classroom. This reminds me of the philosophy we followed when starting the University of Phoenix.
Business 55
55 
Is 70:20:10 valid?
Jay Cross
MARCH 5, 2012
And they learn about twice as much from those conversations as in classrooms and formal learning programs. Successful managers learn three to four times as much from experience as from interaction with bosses, coaches, and mentors. The shorthand label for this viewpoint is “70:20:10.”
Wisdom 2.0: Mindfulness and business
Jay Cross
MARCH 1, 2015
With that vision in mind, Meng connected with Daniel Goleman and Jon Kabat Zinn to develop a unique program for Google. He then assembled a team that included mindfulness teachers, business executives and scientists.
Business 36
36 
How to Replace Top-down Training with Collaborative Learning (2)
Jay Cross
AUGUST 28, 2012
Google could have produced a slick, buttoned-down, tech-oriented training program, like they did for Google Wave, but this time around, Google chose a friendly, avuncular fellow to lead you through the ondemand session. As other companies realize the potential of learning as a marketing tool, we’re going to see a lot more programs like this.
PARC is 40!
Jay Cross
NOVEMBER 16, 2010
I am really looking forward to the program: PARC made magic happen. 6:00 PM Registration & Hors d’oeuvres | 7:00 PM Program. Some of us Berkeley folks plan to carpool down for PARC’s birthday celebration tomorrow evening. I plan to recount a few stories that appear in From Counterculture to Cyberculture.
Kaplan 41
41 
The Masterclass on Informal Learning
Jay Cross
AUGUST 2, 2013
Depending on the level of the group, we may apply the 10-step implementation program from the 702010Forum. We also address implementation and values at a large company rollout, curation as learning, and creating the business case in several different industries. Recent Masterclasses and Retreats.
50 suggestions for implementing 70-20-10 (4)
Jay Cross
APRIL 6, 2013
Because managers can make or break the success of formal learning programs. Citrix GoToTraining is an easy-to-use online training service that allows you to move your entire training program online for more efficient customer and employee training. Formal learning is typically conducted by an instructor. About GoToTraining.
I have a dream
Jay Cross
NOVEMBER 19, 2013
Either way, it’s the platform on which future training programs, extremely short ones, will play. Chatter takes care of the social aspects. Personalization is 1:1. I’ve been calling this learning ecosystem a Workscape. I had never heard of most of the 350 exhibitors before.
Camera 43
43 
Junky Informal Learning
Jay Cross
JANUARY 24, 2013
Four years ago, Junk adopted the Net Promoter Score program: I like these guys. It doesn’t get much simpler than that, yet many companies fail take it. In its first nine years, Junk’s revenue grew from $1 million to $91 million.
Dated best practices
Jay Cross
APRIL 11, 2013
create learning programs for customers and. Create integrated learning programs. eLearning to address the learning challenges of a distributed. Self-directed learning is more effective. Use eLearning and related techniques to. Still lagging on this one. Use eLearning to improve synergies between. Make ‘em inherent. Supplement.
The Tale of Two Cultures
Jay Cross
AUGUST 18, 2013
Workshops, programmed instruction, and Kahn Academy can teach Rational Knowledge. Example of rational knowledge: programming PERL, the states and their capitals, multiplication. It deals with facts. It’s true no matter who is looking. Training departments help people learn the Rational. The Explicit and the Tacit.
Culture 40
40 The Tale of Two Cultures
Jay Cross
MAY 22, 2013
Workshops, programmed instruction, and Kahn Academy can teach Rational Knowledge. Example of rational knowledge: programming PERL, the states and their capitals, multiplication. It deals with facts. It’s true no matter who is looking. Training departments help people learn the Rational. The Explicit and the Tacit.
Culture 45
45 
danah boyd on teens and 21st century work
Jay Cross
FEBRUARY 3, 2013
A programmer would submit a program on punch cards and wait hours for it to compile. Programming became communal, sharing replaced building from scratch, and programmers migrated to co-working spaces. Changes in the technology sector are forcing us to consider changes in the organizational culture. Computers were slow.
50 suggestions for implementing 70-20-10 (5)
Jay Cross
APRIL 6, 2013
This is how you make your learning program cohesive. Instead of designing programs to teach workers skills, you’ll be convincing managers to apply their experience and knowledge to coax workers to learn for themselves. You have to study, pass tests and be certified to be a plumber or accounting clerk. Your job is to show them how.
Checklist: transforming corporate learning
Jay Cross
MARCH 6, 2012
institute programs of learning games, experiential exercises, corporate jams, in-house jellies, and crowd sourcing. Optimize performance of the learning network. set up a real-time corporate learning command center. monitor integration of learning into the workfow. deploy learning and performance support on mobile devices.
Informal Learning 2.0
Jay Cross
AUGUST 7, 2009
Industrial-age training required flocks of instructional designers to develop training programs and instructors to deliver them. In a networked learning environment, self-service learning replaces many programs, so fewer instructors are required. Learners are pulled to informal learning.
Learning 2.0 75
75 
The principles of learning
Jay Cross
JULY 7, 2013
Think about how you learn a new software program. Summarized by Jay Cross. The mental model of “I teach/you learn” is fraught with problems. We’re seeing a more interactive model of learning. I doubt you read the manual. If John or Susan know the software, that’s where you find out.
MBA’s 100th birthday
Jay Cross
SEPTEMBER 29, 2008
I’ll give HBR Alumni Bulletin good marks for candor, for reporting that “The findings presented a mixed diagnosis of the health of MBA programs but on balance were, in the words of one HBS faculty member, ‘depressing’ &#. What should HBS do now?
Consulting 36
36 Yes, I write white papers.
Jay Cross
JANUARY 18, 2013
. “This paper offers a vision of how management — with the help of learning and development (L&D) professionals — can make learning from experience and conversation more effective, complementing formal learning to make the whole program more powerful.
vendor 38
38 Virtually free conference
Jay Cross
OCTOBER 16, 2012
Here’s the program. I’ll see recordings of part of this: the gun goes off at 5:45 am Pacific and I don’t do that for anybody. The speaker line-up is great. David Weinberger. Dave Snowden. Awesome thinkers and explainers!
Conference 47
47 Jay Cross - Untitled Article
Jay Cross
NOVEMBER 2, 2012
An expert on corporate programs reveals why they often are a waste of time and money. October 26, 2012, 12:26 p.m. THE JOURNAL REPORT: LEADERSHIP IN HUMAN RESOURCES. So Much Training, So Little to Show for It. In this lopsided Wall Street Journal article , a professor slams training for all the wrong reasons.
Journal 46
46 Building organizational capabilities
Jay Cross
MARCH 13, 2010
Yet only a third of companies actually focus their training programs on building the capability that adds the most value to their companies’ business performance. We defined a capability as anything an organization does well that drives meaningful business results. Calling Bob Mager.*
Metrics 38
38 
Dog food no more
Jay Cross
JULY 14, 2008
Among software developers, using one's own programs became known as eating the dog food. Gunnar, a former honcho with the United Nations Development Program, has worked in many cultures. Years ago, a pitchman on television said Alpo dog food was so healthy, he fed it to his own dogs. Don't just talk about something. Eat the dog food.
Apple 36
36 Best camera I’ve ever owned
Jay Cross
JUNE 22, 2010
While no camera is idiot-proof, I took all these in automatic (program) mode. I continue to be impressed with the Canon S90. Great in low-light conditions. (I I never use the flash.) Vibrant colors. New 10-megapixel High Sensitivity System; DIGIC 4 Image Processor.
Camera 38
38 
The new workplace
Jay Cross
MAY 1, 2012
They’ve converted a few programs but they’ve failed to improve their learning ecosystems. Informal learning tops many training department agendas. Companies are attracted by the low price tag. However, few of them are doing much systematically. It’s a new ball game and we need to play by new rules.
Let's personalize your content