Inkling

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‘Tis the Season for Mobile Enablement

Inkling

The answer lies in providing new hires (and all employees) with persistent access to accurate SOPs and job aids so tasks can be performed every time—even without full and proper training. The gift of mobile enablement. End result = happy customer. The Inkling difference.

Mobile 217
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The Cost of Misinformation in Customer Service

Inkling

Furthermore, they need to be able to provide support instantly. Whether you manage customer service reps, a sales team, or tech support personnel, make sure that your team members have what they need to provide a good experience every time. That percentage rises to 72% if the post is a complaint. Weak customer relationships.

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The Top 5 Sights and Sounds at ATD International 2016

Inkling

As leaders in eLearning, they provide templates across all types of business industries that will help your team become learning rock stars. While the conference itself provided an oasis for all things learning, the Inkling booth was truly a #knowledgeparadise. Amid an array of vendors, one motley crew thoroughly stood out.

Sound 113
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How To Train and Retain a Distributed Workforce

Inkling

As remote teams become more common, managers are challenged by the logistics of providing effective training to staff based all over the world. they are not necessarily equipped with the features that provide full and ready access to the training and learning and development materials (L&D) that power your workforce.

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[INFOGRAPHIC] Deliver Interactive Reference Guides to Store Employees

Inkling

Why not provide the same access to your critical operational content while on the job? Almost one-third of our time awake is spent on our phones, and apps are responsible for 90% of this mobile time, especially those apps that provide productivity tools and communication management.

Reference 100
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Launching a Mobility Program? Beware of the Adoption Chasm

Inkling

If your mobile program provides employees with an immediate and personalized source of knowledge, you’ll not only have happier employees—you’ll also increase their efficiency and effectiveness in the workplace. And, at the end of the day, greater engagement means greater impact on the bottom-line.

Adoption 100
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How Leading Medical Device Manufacturers Can Build Expert Sales Teams

Inkling

The demands of their jobs require them to not only be well-versed in the products they are pitching, but also the benefits they provide. Highlight patient benefits, cost savings, or more in tangible ways, and illustrate the value that your product provides in interactive demos–conducted in person or online.

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