In the Middle of the Curve

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Business Architecture - So What Do You Do?

In the Middle of the Curve

We''re going to break these processes down even further - but it provides a start as to what we need to start mapping out. Argue about the validity of ADDIE if you must, but most training teams I have encountered still use this as an organizing structure for what they do. I''d rather talk to my stakeholders in a way they understand. Often, its the same person from start-to-finish.

On Influence

In the Middle of the Curve

The tone of the voice and/or the look in their eye seems to expect me to provide the magic bullet that makes everyone do their bidding. My response has been to provide the techniques I tend to use (questioning, listening, figuring out where they are at and why).but Am I providing consistent, practiced repetition over an extended period of time? Seems appropriate. It happens.

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Business Architecture - The Individual Process Level

In the Middle of the Curve

This will also help provide a point of discussion when I talk to other teams. Provides more bandwidth to experiment with the architecture program itself vs arguing over the accuracy of the individual flowchart (at least.that''s the hope) Since I am in very early days, I still have templates and systems to develop around this effort. I''ve got a mess of processes to document.

Guerrilla Change Management

In the Middle of the Curve

find people are awesome about providing help - especially if you thank them a lot and give them public credit when your project works. Wonder Woman as Gorilla - by Stonegate -- Sitting by the pool in Orlando with Brian Dusablon during Ecosystem 2014, he turned to me and said Wendy - you should write about Guerrilla Change Management! have in the past. Screw that. Rapid Skill Acquisition.

Seven Simple Secrets to Off-the-Shelf Course Success

but might be a little vague in providing concrete actions, so you’ll need to dig a bit deeper. Providing OTS courseware in these situations has several advantages. OTS curriculum, it’s fairly easy to provide training to individuals or groups whenever you. While the mainstream social media platforms can provide opportunities for. Seven Simple Secrets to. capital. You’re.

What Problem Are You Trying To Solve?

In the Middle of the Curve

needed an outside eye to provide feedback on my initial attempts at a learning architecture. A few weeks back, I had a productive discussion with Aaron Silvers. While we were talking, I asked Aaron about developing a community of practice. You need to ask yourself two questions: What problem are you trying to solve? How does working together solve it? The monster looks really big.

The Technology Reference Model

In the Middle of the Curve

Ohio State provides a nice one. Idea2Prod also provides excellent examples of a TRM + other diagrams and graphics Since I am working in a segment (and a business segment at that), I wasn't worried about creating an entire Technical Reference Model. I ran into our SWAT team guy for integration after a meeting one day. Goldmine! Or at least in their heads. The sections in red.

Change Without "Executive Support"

In the Middle of the Curve

Change sometimes looks like this. -- As part of our Unified Communications project, one of our SWAT team put together a proposal for a service offering that would provide IT consulting assistance helping departments use the new tool kit more effectively. Everyone thought it was a great idea. Nothing really happened. The SWAT team forwarded the proposal to me. VP level). Why be so helpless?

Exciting Stuff!

In the Middle of the Curve

As I look at the state of the world of work - it made more sense to me to set up my life and career so that I was not reliant on the whims of a particular organization to provide for my career growth. After 10 years of blogging, I am (finally) moving from Blogger and to my own web site. The site is (far from) complete as of this writing - expect a formal announcement September 1. 1) For those of you using feed readers - I am going to be republishing a large number of posts over the next few weeks. years and have gone independent!!!! Yes, it was voluntary and planned.


New Brandon Hall Group report forecasts major shift in 2016 online learning trends

technology providers. other areas in which organizations give learning technology providers failing grades. 11 Research Summary About Brandon Hall Group Brandon Hall Group is a HCM research and advisory services firm that provides insights around key performance areas, including Learning and. Your membership provides you with personal connections to fellow professionals.

Defining a Learning Organization

In the Middle of the Curve

There are too many examples where the best customer service organizations provide their employees with the model that they wish the employees to serve the customer. The values in our coffee area. learning organization is the ultimate competitive advantage. Jack Welsh, SkillSoft Perspectives 2014 My organization''s stated top value is Learning. But what about our staff? Why not higher ed?

Expanding the Community - One Technique

In the Middle of the Curve

The original lead and one of the other folks who was in the original conversation provided a quick overview at the beginning. A few of the users could not speak - mostly because of location (eg. Thank you to the members of Up 2 Us for the feedback on this post. - A few of us had a really nice, lengthy theoretical conversation during our annual retreat. We wanted to continue that conversation afterwards. We also wanted to invite others in the community to join us. The setup…. We used that as preliminary material. served as moderator / facilitator. they were in cubicles at work). My bad.

Playing with Identity

In the Middle of the Curve

The Network Wall at Up To All of Us.2014 Thanks Craig for the pic. - I wrote this back in May 2014 and never posted it. There has been a lot of personal ground covered since that time - which explains the recent quiet. Over the past couple of weeks, I''ve become convinced that "learning" happens whenever someone reaches out for information or reaches out to another to connect.

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Phase G - Executing Your Evil Plan

In the Middle of the Curve

Barring that - see whether you can get the IT project report every month and/or access to the client portal for your IT department's project management system (if one exists). -- Types of projects to look for: Video Conferencing Systems - Recent updates provide for integrating whatever web meeting tool you are using with the video conferencing system. At least - I hope it is.


Training Consumed in 60 Seconds: Microlearning Is Made For Today's Growing Teams

learners to fill in the blanks and provide examples from their own lives (we call. Training the Trainer: How to Create Microlearning Why microlearning matters We live in a world of distractions. In order to drive outcomes, learning. needs to cut through the noise. Microlearning is the answer. And the. most important component of microlearning is the content itself. method starts. Read on.

#iel12 Thursday Afternoon Keynote

In the Middle of the Curve

OK - Jane Bozarth is going to make sure I turn on the record button :) Thanks Jane! Speaker: Jane Hart Making the Most of Informal Learning (member of Internet Time Alliance) Jay Cross - 2006. Informal Learning. - 80%+ of how we learn in the workplace happen outside of structured ed - People now recognizing it. But what has been really happening since this realization? Little impact recently - Few organizations have really changed their ways. Formal learning is like riding a bus - driver decides where the bus is going, the passengers are along for the ride. An indistinguishable process. iel12

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Requirements Sample - The LMS and scenarios

In the Middle of the Curve

Having two scenarios allow us to show the executives what decisions still need to be made regarding direction and provide us an opportunity to analyze the opportunity cost for each. When pulling requirements, it helps to consider the scenarios that the solution will be implemented within. We spent most of 2015 talking about requirements. Wendy's Utopian Fantasyland) Image from inquisir.

Calculating Opportunity Costs to get rid of a duplicate system

In the Middle of the Curve

The general formula is (what you are sacrificing) / (what you are gaining) = opportunity cost What I am sacrificing includes: - The proposed cost for filling in the service gaps - as provided by the vendor (ex. We talked a little bit about risk in the last post. For executive-types, they want to see numbers. Return on Investment. Note: This is NOT a reflection of my reality.

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Desperately Peeking Over the Silo

In the Middle of the Curve

Coincidentally, a few days later, David Armano provided this food for thought. One of the bonuses of the Thrash is that I am more open to new sources of input. It also reminds me that my ADD generalist leanings occasionally come in handy. -- Our IT department has put together what I am calling a SWAT team of the best and brightest. Currently) 7 guys with a really good track record of results in their specific areas who also are capable of thinking systemically about the organization and the systems within it. Mostly in the name of establishing context when they train.

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Move Beyond Learning to Applying: A Modern Management Development Program

would love to provide, we need a change. We must go beyond providing great content. to instead take responsibility for providing. Totara, an open source LMS), provides structure. Our platform provides. well beyond providing content to include. provide the manager with talking points. We provide practice guides to help Sue. We now. Right?

Observing the Environment

In the Middle of the Curve

These observations will provide more intelligence around direction than just asking people. You may have noticed that I have spent a LOT of time with planning in this blog. The silences should have told you I was also DOING stuff too. Architecture planning doesn't happen in a vacuum. As the plan is developed, it's good to observe what is going on in the environment. Change is scary.

Finding the Numbers

In the Middle of the Curve

They may not be able to provide specifics, but many will be able to provide general cost ranges for particular solutions based on their experience. They can provide insight into levels of effort required for more technical tasks. So where do you find the numbers you need to make your cost estimates? Find the ones most similar to your project. Embrace that!

#iel12 Mobile Learning 10 Minutes Ago

In the Middle of the Curve

Presenter: Richard Mench How do we move from making people smarter to making people better? Business value performance over "smart" How many took a "class" on a mobile device? Average tenure of person in a job 25-34: 3.1 years - Over time - that average tenure goes down with every study - Also changes with age-range. eLearning. Tablets. Need tips / reminders / coaching. The just in time. iel12

Subscription-Based Learning Iteration 2

In the Middle of the Curve

My hope is that this improves the Pilot participant''s perception of both the new system and the support provided for the new system. 5) The need to develop a reusable library. By the time I wrapped that blog up - we had 24 posts, around 12 custom videos, and a tagged searchable reference library that we still use to provide instructional resources to people at the University. I am using the Subscription-Based Learning model for a second time. This time, in our Unified Communications pilot. The posts will last for the duration of the pilot. About anything.

How the right tech tools for your team can power your sales enablement strategy

providing an opportunity to practice the skills required. here is to ensure your training program provides individual attention and im- mediate feedback for trainees. INSTANT ACCESS TO CONTENT IN THE FIELD Provide learning content in both push and pull modalities to accommodate a. Always look for a LMS that provides an off-the-shelf integration with your CRM. ENABLEMENT?

My Current Thoughts on the Classroom

In the Middle of the Curve

So this gives me an opportunity to revisit some of my thinking on the value and purpose of the classroom training model. -- The problems I see: - Classroom training is not scalable by distance, time or human resources - especially when we are staring at a few projects that will require us to provide training and support for 30,000 including a new China campus. One of my managers asked about the value of classroom training. The conversation then promptly veered from that topic. Quite honestly - it is something that probably requires more than 30 seconds of conversation. Sage on the stage?

Phase C: A High Level Application View

In the Middle of the Curve

The top level is your high level application service - ie: what you need your tools to provide. More importantly, it provides us a way to start speaking the language of the folks who need to help us. From the Technology Reference Model , the Integration SWAT Team guy then began to drill down into the architecture. haven't touched the Business Architectures." He smiled.

Preliminary Phase - Outputs

In the Middle of the Curve

From lynda-m at - The Preliminary Phase of the architecture is supposed to have 4 outputs. I am outlining these below to help provide a checklist of the types of information I need to gather and some of the early decisions that need to be considered. In this will be: What method I am using (deciding to use TOGAF. This would be defined in the Request for Architecture work.

#mlearncon Tin Can Hooky

In the Middle of the Curve

Tin Can provides a more easily understandable standard for capturing information. Skipped the morning keynote (sorry Clark) because I got tied into a conversation with the Tin Can API folks. Representatives from Ruscici, Articulate, ADL, the Feds, Chad Udell from Float (the Tappestry folks), Reuben Tozeman from edCetra and a few other folks I didn't know. So I am apparently a voice for the downstream end-user educator / not-very-technical developer. Fundamentally - people learn EVERYWHERE. This is what Float Learning is trying to capture with Tappestry. What do people know? mlearncon12

Are your managers ready for a world without formal performance reviews?

GIVING FEEDBACK: I provide constructive. SETTING. EXPECTATIONS: My team members are clear on. their roles & responsibilities. 2. DELEGATING: I effectively identify tasks that. others can take on to develop their. capabilities and free my time for. more strategic activities. 3. COACHING: I support my team members by. challenging and encouraging them. to think for themselves and take.

#iel12 State of the Union in Games 2012

In the Middle of the Curve

High game group reported less threat and military content in their dreams - Perhaps being used to the way to navigate, get out of jams and reset provided some subconsious strategies for not being so upset. Improvement almost 5x faster. Navy - if you get bombed, you need to know your way without the typical cues Active Games on Body Composition - Participants overweight kids. 1/2 PS Eye Toy (like the Kinect) and active games. PTSD did NOT participate in this study. Generationally disparate. No effect - Expectation - if told game / simulation. People want fidelity in context, no fantasy.

#iel12 Working Smarter in Networks

In the Middle of the Curve

We need to keep more stuff rather than "clean the database" - That information provides context - even if it is not "important" in and of itself. Presenter: Harold Jarche Things are changing and getting very complex. If you are in the learning biz - we have to do things differently - A lot is about letting go Artisans -> Hierarchies -> Networks Artisans - stand-alone. Hierarchies - think modern corporation. One decision maker. Shared interest and motivation - Real community of practice when it changes your practice Why are you in that community? - Do you give? What do you get?

#iel12 7+/-2 Things.Analytics

In the Middle of the Curve

Entire title: 7+/-2 things learning professionals need to know about analytics Speaker: Ellen Wagner Analytics is hot. Means a lot of different things 7 +/- 2 - capacity for people to remember things Why do analytics matter so much? - The storm is coming. Will make our landscape look different - The data that we leave behind - digital breadcrumbs. Looking for averages vs. individual transactions - We now have so MUCH data that we may not understand what is going on anymore. More probabilities. low confidence levels for prediction 9% - Descriptive, subjective interpretation. iel12

Brainstorming What to Do

In the Middle of the Curve

Another subcommittee was working on defining what good communication and collaboration looks like within our division - so we took the information that subcommittee provided from a survey they distributed and worked from there. For the next phase of our training subcommittee, we decided to tackle Collaboration. Collaboration is a term that means a lot of things to a lot of people.

New research explores the common myths and realities around the 70:20:10 learning model

performance at the point of need: • 4x more likely to provide staff with. 23% agree that managers provide active support in application of learning in the. The Top Deck provide more evidence on how to actively support learning in the workflow: 90% expect managers to take responsibility for. Does it provide tips, tools and checklists at the moment of need? In-Focus.

#skillsoft Perspectives 2013 - other stuff

In the Middle of the Curve

The Active Network guys offered an iPhone app that provides a design example of what they did and gives links to their materials. The other sessions I attended focused on talent development. To be clear - my job centers around IT training. I am not directly responsible for developing talent. Some cool ideas though. - The University of Alberta created an interesting Pathways program leveraging various resources and focused on the 7 competencies they defined for being a successful employee at their organization. liked their first go at an interactive map. trip to the hotel gym.

Status Report on the Learning Ecosystem

In the Middle of the Curve

The students get real work done and I am able to provide more accurate context. I’m in the throes of a major learning ecosystem redevelopment project. Much of my radio silence has been the result of time spent “collecting bricks” – the materials I need for rebuilding this thing. Some of the bricks have been material – changing development tools, developing an inventory of toys applications that I can leverage (thank you IT colleagues!). Some of the bricks have been conceptual – defining roles, determining what “success” looks like, figuring out the order of the build. Content Library.

Rediscovering My "Why"

In the Middle of the Curve

Provided opportunities and friendships and experiences that I would have never dreamed of when I started this blog, much less 18 years ago when I left grad school for the first time. I’ve been given an opportunity to re-think WHY I do what I do. My role has been changing over the past year or so. I’m not doing as much training or tutorial development. I’m spending more time playing with ecosystems. How do I help create an environment where it is “safe” to learn? Where people regularly feel that feeling of accomplishment and mastery. Easy access to the information they want and need?)

From the Archives: Pickett's Charge and PLEs

In the Middle of the Curve

And I wonder if this is the type of thing that should be considered when putting together our own Personal Learning Environments and providing resources for others to do the same I think we are doing an amazing disservice to ourselves and our kids by not getting out more. If anything, this most is more timely now than it was when I wrote it. April 26, 2007 I've been catching up on my Google Reader and noticed the conversation about Personal Learning Environments. Clive Shepherd notes that his personal learning environment also includes people and alternate media.

The Performance Management Storm: Four Macro-Trends Driving the Change

development, provides better data on. and providing the resources and support. effectively, monitor performance on a day- to-day basis, and provide timely feedback. Means: We have to have a way to provide an ongoing. ManagementPlus portal We provide detailed reporting on results and. 1Why Your Company Will Need to. moving from traditional performance. it happen.