In the Middle of the Curve

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Business Architecture - So What Do You Do?

In the Middle of the Curve

We''re going to break these processes down even further - but it provides a start as to what we need to start mapping out. Argue about the validity of ADDIE if you must, but most training teams I have encountered still use this as an organizing structure for what they do. I''d rather talk to my stakeholders in a way they understand. Often, its the same person from start-to-finish.

Business Architecture - The Individual Process Level

In the Middle of the Curve

This will also help provide a point of discussion when I talk to other teams. Provides more bandwidth to experiment with the architecture program itself vs arguing over the accuracy of the individual flowchart (at least.that''s the hope) Since I am in very early days, I still have templates and systems to develop around this effort. I''ve got a mess of processes to document.

Guerrilla Change Management

In the Middle of the Curve

find people are awesome about providing help - especially if you thank them a lot and give them public credit when your project works. Wonder Woman as Gorilla - by Stonegate -- Sitting by the pool in Orlando with Brian Dusablon during Ecosystem 2014, he turned to me and said Wendy - you should write about Guerrilla Change Management! have in the past. Screw that. Rapid Skill Acquisition.

In Defense of Surprise

In the Middle of the Curve

Provide delight (hat trick to Mike Hruska on this one.he''s been talking about this for years. It''s a bit of a running joke among my colleagues. Wendy hates surprises. Yes.I am the screamer guy. I''m currently at Ecosystem 2014 (a branch of the eLearning Guild''s Learning Solutions conference - or what I fondly call the "eLearning Guild Spring Meet."). How valuable surprise is. ecosys2014

Seven Simple Secrets to Off-the-Shelf Course Success

but might be a little vague in providing concrete actions, so you’ll need to dig a bit deeper. Providing OTS courseware in these situations has several advantages. OTS curriculum, it’s fairly easy to provide training to individuals or groups whenever you. While the mainstream social media platforms can provide opportunities for. Seven Simple Secrets to. capital. You’re.

On Influence

In the Middle of the Curve

The tone of the voice and/or the look in their eye seems to expect me to provide the magic bullet that makes everyone do their bidding. My response has been to provide the techniques I tend to use (questioning, listening, figuring out where they are at and why).but Am I providing consistent, practiced repetition over an extended period of time? Seems appropriate. It happens.

Voice 11

Exciting Stuff!

In the Middle of the Curve

As I look at the state of the world of work - it made more sense to me to set up my life and career so that I was not reliant on the whims of a particular organization to provide for my career growth. After 10 years of blogging, I am (finally) moving from Blogger and to my own web site. The site is (far from) complete as of this writing - expect a formal announcement September 1. 1) For those of you using feed readers - I am going to be republishing a large number of posts over the next few weeks. years and have gone independent!!!! Yes, it was voluntary and planned.


Change Without "Executive Support"

In the Middle of the Curve

Change sometimes looks like this. -- As part of our Unified Communications project, one of our SWAT team put together a proposal for a service offering that would provide IT consulting assistance helping departments use the new tool kit more effectively. Everyone thought it was a great idea. Nothing really happened. The SWAT team forwarded the proposal to me. VP level). Why be so helpless?

Defining a Learning Organization

In the Middle of the Curve

There are too many examples where the best customer service organizations provide their employees with the model that they wish the employees to serve the customer. The values in our coffee area. learning organization is the ultimate competitive advantage. Jack Welsh, SkillSoft Perspectives 2014 My organization''s stated top value is Learning. But what about our staff? Why not higher ed?

Microlearning Whitepaper: Small Bites, Big Impact

been providing lukewarm results for years. techniques and solutions that provide more impactful methods for improving employee. But microlearning offers far more than that: • It adapts to the pace of today’s business and meets the needs of your modern learners, providing learning in short bites that are fast and easy to absorb. Aside from providing access over the.

Observing the Environment

In the Middle of the Curve

These observations will provide more intelligence around direction than just asking people. You may have noticed that I have spent a LOT of time with planning in this blog. The silences should have told you I was also DOING stuff too. Architecture planning doesn't happen in a vacuum. As the plan is developed, it's good to observe what is going on in the environment. Change is scary.

Desperately Peeking Over the Silo

In the Middle of the Curve

Coincidentally, a few days later, David Armano provided this food for thought. One of the bonuses of the Thrash is that I am more open to new sources of input. It also reminds me that my ADD generalist leanings occasionally come in handy. -- Our IT department has put together what I am calling a SWAT team of the best and brightest. Currently) 7 guys with a really good track record of results in their specific areas who also are capable of thinking systemically about the organization and the systems within it. Mostly in the name of establishing context when they train.

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#iel12 Mobile Learning 10 Minutes Ago

In the Middle of the Curve

Presenter: Richard Mench How do we move from making people smarter to making people better? Business value performance over "smart" How many took a "class" on a mobile device? Average tenure of person in a job 25-34: 3.1 years - Over time - that average tenure goes down with every study - Also changes with age-range. eLearning. Tablets. Need tips / reminders / coaching. The just in time. iel12

The Technology Reference Model

In the Middle of the Curve

Ohio State provides a nice one. Idea2Prod also provides excellent examples of a TRM + other diagrams and graphics Since I am working in a segment (and a business segment at that), I wasn't worried about creating an entire Technical Reference Model. I ran into our SWAT team guy for integration after a meeting one day. Goldmine! Or at least in their heads. The sections in red.

Move Beyond Learning to Applying: A Modern Management Development Program

would love to provide, we need a change. We must go beyond providing great content. to instead take responsibility for providing. Totara, an open source LMS), provides structure. Our platform provides. well beyond providing content to include. provide the manager with talking points. We provide practice guides to help Sue. We now. Right?

Playing with Identity

In the Middle of the Curve

The Network Wall at Up To All of Us.2014 Thanks Craig for the pic. - I wrote this back in May 2014 and never posted it. There has been a lot of personal ground covered since that time - which explains the recent quiet. Over the past couple of weeks, I''ve become convinced that "learning" happens whenever someone reaches out for information or reaches out to another to connect.

Toys 11

#mlearncon Tin Can Hooky

In the Middle of the Curve

Tin Can provides a more easily understandable standard for capturing information. Skipped the morning keynote (sorry Clark) because I got tied into a conversation with the Tin Can API folks. Representatives from Ruscici, Articulate, ADL, the Feds, Chad Udell from Float (the Tappestry folks), Reuben Tozeman from edCetra and a few other folks I didn't know. So I am apparently a voice for the downstream end-user educator / not-very-technical developer. Fundamentally - people learn EVERYWHERE. This is what Float Learning is trying to capture with Tappestry. What do people know? mlearncon12

#iel12 State of the Union in Games 2012

In the Middle of the Curve

High game group reported less threat and military content in their dreams - Perhaps being used to the way to navigate, get out of jams and reset provided some subconsious strategies for not being so upset. Improvement almost 5x faster. Navy - if you get bombed, you need to know your way without the typical cues Active Games on Body Composition - Participants overweight kids. 1/2 PS Eye Toy (like the Kinect) and active games. PTSD did NOT participate in this study. Generationally disparate. No effect - Expectation - if told game / simulation. People want fidelity in context, no fantasy.

#iel12 Working Smarter in Networks

In the Middle of the Curve

We need to keep more stuff rather than "clean the database" - That information provides context - even if it is not "important" in and of itself. Presenter: Harold Jarche Things are changing and getting very complex. If you are in the learning biz - we have to do things differently - A lot is about letting go Artisans -> Hierarchies -> Networks Artisans - stand-alone. Hierarchies - think modern corporation. One decision maker. Shared interest and motivation - Real community of practice when it changes your practice Why are you in that community? - Do you give? What do you get?

Workbook: Gamification and Your Enterprise Learning Strategy

The purpose of this guide is to provide you with the information and tools you need to. Provide a step-by-step work-plan to show you how to integrate gamification into. Game-based learning is often used as a one- time event to provide insights and instruction in a formal learning setting, either online or. Most games provide. Introduction.3 What is Gamification? system.

#iel12 7+/-2 Things.Analytics

In the Middle of the Curve

Entire title: 7+/-2 things learning professionals need to know about analytics Speaker: Ellen Wagner Analytics is hot. Means a lot of different things 7 +/- 2 - capacity for people to remember things Why do analytics matter so much? - The storm is coming. Will make our landscape look different - The data that we leave behind - digital breadcrumbs. Looking for averages vs. individual transactions - We now have so MUCH data that we may not understand what is going on anymore. More probabilities. low confidence levels for prediction 9% - Descriptive, subjective interpretation. iel12

Subscription-Based Learning Iteration 2

In the Middle of the Curve

My hope is that this improves the Pilot participant''s perception of both the new system and the support provided for the new system. 5) The need to develop a reusable library. By the time I wrapped that blog up - we had 24 posts, around 12 custom videos, and a tagged searchable reference library that we still use to provide instructional resources to people at the University. I am using the Subscription-Based Learning model for a second time. This time, in our Unified Communications pilot. The posts will last for the duration of the pilot. About anything.

Status Report on the Learning Ecosystem

In the Middle of the Curve

The students get real work done and I am able to provide more accurate context. I’m in the throes of a major learning ecosystem redevelopment project. Much of my radio silence has been the result of time spent “collecting bricks” – the materials I need for rebuilding this thing. Some of the bricks have been material – changing development tools, developing an inventory of toys applications that I can leverage (thank you IT colleagues!). Some of the bricks have been conceptual – defining roles, determining what “success” looks like, figuring out the order of the build. Content Library.

#iel12 Thursday Morning Keynote

In the Middle of the Curve

Silicon Valley - looking out for own interests - Sustainably + To extent that for-profit will be providing "some of the components in the stack" + Business models need to support development + This is dicey + Higher Ed - clearer than K12. "These are the days of miracles and wonders" - Paul Simon DAU Status- Chris Hardy - 2011: Learning assets become part of the fabric of how the workforce does its job. Faculty update courses themselves. Should we be higher? We won't be able to make up the gaps otherwise. What might info tech be able to do? We can just sit kids in front of this!" iel12

Are your managers ready for a world without formal performance reviews?

GIVING FEEDBACK: I provide constructive. SETTING. EXPECTATIONS: My team members are clear on. their roles & responsibilities. 2. DELEGATING: I effectively identify tasks that. others can take on to develop their. capabilities and free my time for. more strategic activities. 3. COACHING: I support my team members by. challenging and encouraging them. to think for themselves and take.

Owner vs Provider

In the Middle of the Curve

In my admittedly simplistic and incomplete understanding: Owner Business / Customer Identifies business needs Makes sure the service / program meets customer requirements Identifies opportunities for improvement Point-of-contact for the service or program In our environment - often outside of IT Provider Technical / IT Makes the service / program happen Makes sure the service / program keeps running Often comprised of multiple roles / people Seems pretty clear-cut. As we work towards a more comprehensive Learning Ecosystem vs. a single LMS, issues of roles crop up. More than once.

Tackling a New Captivate Project

In the Middle of the Curve

Adobe provides excellent advice on the recording process. When I'm not performing interpretive dance, this is what I do. could have sworn I have written this down before somewhere in this blog. If I have, it's been awhile and I'm sure I've fine-tuned the process since then. the request of the Manager.How Wendy tackle's a new Captivate project! It's ugly. It takes time. Edit more.

#iel11 Thursday Morning Keynonte

In the Middle of the Curve

Monitor - don't police + Play a facilitation role + Community will NOT respond to being policed - Provide feedback - don't criticize + When start criticizing and quantifying feedback, the community will stop providing feedback to you. Ran into Clark Quinn, then Dave Ferguson and Joan. Joan noticed that it didn't seem like stuff had "changed" all that much. would argue that acceptance of the bleeding edge that we have been discussing since at least 2007 is getting greater. Shift from authority-managed to community-managed content How do you optimize your investments? Measurement?

#iel11 Leveraging ARGs for Learning

In the Middle of the Curve

Case Study: DevLearn 2009, Zombie Apocalypse - Goals + Introduce/practice using different social media technologies for communication, collaboration and learning + Encourage networking and provide opportunities for relationship building - Game structure + Team play + Collecting clues - Tweets and clue codes. Alternate reality games - storyline based, can be low tech Augmented reality games - overlay of info on real life. Can be used to create alternate reality games. Help to guide. Adjust to accommodate OR squash + Scoring modified - Curtain - separation between puppetmaster and players.

Whitepaper: When The LMS Isn’t Enough

of respondents are looking to leave their current LMS platform and move to a new provider. do not provide the data and analytics the companies need.” When the LMS isn’t Enough How to Turbocharge Your LMS and Improve. Learning Retention for Bottom Line Results W H I T E P A P E R 2Table of Contents. The LMS is running out of gas.3 The LMS doesn’t have enough horse power.4 expectations.

Brainstorming What to Do

In the Middle of the Curve

Another subcommittee was working on defining what good communication and collaboration looks like within our division - so we took the information that subcommittee provided from a survey they distributed and worked from there. For the next phase of our training subcommittee, we decided to tackle Collaboration. Collaboration is a term that means a lot of things to a lot of people.

Phase G - Executing Your Evil Plan

In the Middle of the Curve

Barring that - see whether you can get the IT project report every month and/or access to the client portal for your IT department's project management system (if one exists). -- Types of projects to look for: Video Conferencing Systems - Recent updates provide for integrating whatever web meeting tool you are using with the video conferencing system. At least - I hope it is.

Instructional Design and Certification Courses

In the Middle of the Curve

They provided "meditation tapes". Beyond the task of trying to push my phone number off my business card with letters behind my name - I find that going through these certification efforts provide me with some tools I can use in my own work. In March, I earned my PMP. For the final push, I took advantage of an opportunity to take a test prep bootcamp through Cheetah Learning. PERIOD.

Finding the Numbers

In the Middle of the Curve

They may not be able to provide specifics, but many will be able to provide general cost ranges for particular solutions based on their experience. They can provide insight into levels of effort required for more technical tasks. So where do you find the numbers you need to make your cost estimates? Find the ones most similar to your project. Embrace that!

Ditching the formal performance review? Kineo shares 3 Elements for Success

Means: We have to have a way to provide an ongoing stream. Skills Gap 3% 38% 59% 5% 61% 33% 6% 46% 48% 9% 62% 29% 1000 Providing career. GIVING FEEDBACK: I provide constructive. provide the system and environment. provide coaching and accountability to. An improved solution for developing front- line managers should provide a scorecard. The e-learning provides an. in the e-learning program, providing fertile ground. Extend the Learning Activities within each module provide. tools are provided to help the manager. Moving.

Documenting How You Got Your Numbers

In the Middle of the Curve

If you have a Project Management Office in your organization - go talk to them If you don't - find the person who does most of the "project management type" activity in your office If your organization doesn't have processes or templates available - a search on Project Budget Templates in the search engine of your choice will help provide examples Best to have that information handy.

Requirements Sample - The LMS and scenarios

In the Middle of the Curve

Having two scenarios allow us to show the executives what decisions still need to be made regarding direction and provide us an opportunity to analyze the opportunity cost for each. When pulling requirements, it helps to consider the scenarios that the solution will be implemented within. We spent most of 2015 talking about requirements. Wendy's Utopian Fantasyland) Image from inquisir.

Calculating Opportunity Costs to get rid of a duplicate system

In the Middle of the Curve

The general formula is (what you are sacrificing) / (what you are gaining) = opportunity cost What I am sacrificing includes: - The proposed cost for filling in the service gaps - as provided by the vendor (ex. We talked a little bit about risk in the last post. For executive-types, they want to see numbers. Return on Investment. Note: This is NOT a reflection of my reality.

Breaking Down the Work

In the Middle of the Curve

Note to future grad students, when providing a culinary example.mark it clearly. An early project. Once I've taken the time to figure out the opportunity costs of particular scenarios and a decision regarding direction has been made, I start breaking down what needs to happen to get from here to there. My Master's Thesis, by itself was 96 pages and 3 chapters. started with.well. nothing.

The Performance Management Storm: Four Macro-Trends Driving the Change

development, provides better data on. and providing the resources and support. effectively, monitor performance on a day- to-day basis, and provide timely feedback. Means: We have to have a way to provide an ongoing. ManagementPlus portal We provide detailed reporting on results and. 1Why Your Company Will Need to. moving from traditional performance. it happen.