In the Middle of the Curve

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On Influence

In the Middle of the Curve

The tone of the voice and/or the look in their eye seems to expect me to provide the magic bullet that makes everyone do their bidding. My response has been to provide the techniques I tend to use (questioning, listening, figuring out where they are at and why).but Am I providing consistent, practiced repetition over an extended period of time? Seems appropriate. It happens.

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Business Architecture - So What Do You Do?

In the Middle of the Curve

We''re going to break these processes down even further - but it provides a start as to what we need to start mapping out. Argue about the validity of ADDIE if you must, but most training teams I have encountered still use this as an organizing structure for what they do. I''d rather talk to my stakeholders in a way they understand. Often, its the same person from start-to-finish.

Business Architecture - The Individual Process Level

In the Middle of the Curve

This will also help provide a point of discussion when I talk to other teams. Provides more bandwidth to experiment with the architecture program itself vs arguing over the accuracy of the individual flowchart (at least.that''s the hope) Since I am in very early days, I still have templates and systems to develop around this effort. I''ve got a mess of processes to document.

Guerrilla Change Management

In the Middle of the Curve

find people are awesome about providing help - especially if you thank them a lot and give them public credit when your project works. Wonder Woman as Gorilla - by Stonegate -- Sitting by the pool in Orlando with Brian Dusablon during Ecosystem 2014, he turned to me and said Wendy - you should write about Guerrilla Change Management! have in the past. Screw that. Rapid Skill Acquisition.

Seven Simple Secrets to Off-the-Shelf Course Success

but might be a little vague in providing concrete actions, so you’ll need to dig a bit deeper. Providing OTS courseware in these situations has several advantages. OTS curriculum, it’s fairly easy to provide training to individuals or groups whenever you. While the mainstream social media platforms can provide opportunities for. Seven Simple Secrets to. capital. You’re.

In Defense of Surprise

In the Middle of the Curve

Provide delight (hat trick to Mike Hruska on this one.he''s been talking about this for years. It''s a bit of a running joke among my colleagues. Wendy hates surprises. Yes.I am the screamer guy. I''m currently at Ecosystem 2014 (a branch of the eLearning Guild''s Learning Solutions conference - or what I fondly call the "eLearning Guild Spring Meet."). How valuable surprise is. ecosys2014

Instructional Design and Certification Courses

In the Middle of the Curve

They provided "meditation tapes". Beyond the task of trying to push my phone number off my business card with letters behind my name - I find that going through these certification efforts provide me with some tools I can use in my own work. In March, I earned my PMP. For the final push, I took advantage of an opportunity to take a test prep bootcamp through Cheetah Learning. PERIOD.

What Problem Are You Trying To Solve?

In the Middle of the Curve

needed an outside eye to provide feedback on my initial attempts at a learning architecture. A few weeks back, I had a productive discussion with Aaron Silvers. While we were talking, I asked Aaron about developing a community of practice. You need to ask yourself two questions: What problem are you trying to solve? How does working together solve it? The monster looks really big.

The Technology Reference Model

In the Middle of the Curve

Ohio State provides a nice one. Idea2Prod also provides excellent examples of a TRM + other diagrams and graphics Since I am working in a segment (and a business segment at that), I wasn't worried about creating an entire Technical Reference Model. I ran into our SWAT team guy for integration after a meeting one day. Goldmine! Or at least in their heads. The sections in red.

Change Without "Executive Support"

In the Middle of the Curve

Change sometimes looks like this. -- As part of our Unified Communications project, one of our SWAT team put together a proposal for a service offering that would provide IT consulting assistance helping departments use the new tool kit more effectively. Everyone thought it was a great idea. Nothing really happened. The SWAT team forwarded the proposal to me. VP level). Why be so helpless?

Expanding the Community - One Technique

In the Middle of the Curve

The original lead and one of the other folks who was in the original conversation provided a quick overview at the beginning. A few of the users could not speak - mostly because of location (eg. Thank you to the members of Up 2 Us for the feedback on this post. - A few of us had a really nice, lengthy theoretical conversation during our annual retreat. We wanted to continue that conversation afterwards. We also wanted to invite others in the community to join us. The setup…. We used that as preliminary material. served as moderator / facilitator. they were in cubicles at work). My bad.

Phase G - Executing Your Evil Plan

In the Middle of the Curve

Barring that - see whether you can get the IT project report every month and/or access to the client portal for your IT department's project management system (if one exists). -- Types of projects to look for: Video Conferencing Systems - Recent updates provide for integrating whatever web meeting tool you are using with the video conferencing system. At least - I hope it is.


Evaluating Training - Capturing the Benefits Aspects of ROI

event are important and the happy sheets do serve a purpose, but will they really provide enough hard. Whether making the decision to invest in people, or to simply maintain or decrease training budgets, training programs that provide immediate impact and maximum overall return on investment are an. Evaluating Training – Capturing the Benefits Aspect of ROI. But because. incurred.

Defining a Learning Organization

In the Middle of the Curve

There are too many examples where the best customer service organizations provide their employees with the model that they wish the employees to serve the customer. The values in our coffee area. learning organization is the ultimate competitive advantage. Jack Welsh, SkillSoft Perspectives 2014 My organization''s stated top value is Learning. But what about our staff? Why not higher ed?

Playing with Identity

In the Middle of the Curve

The Network Wall at Up To All of Us.2014 Thanks Craig for the pic. - I wrote this back in May 2014 and never posted it. There has been a lot of personal ground covered since that time - which explains the recent quiet. Over the past couple of weeks, I''ve become convinced that "learning" happens whenever someone reaches out for information or reaches out to another to connect.

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Requirements Sample - The LMS and scenarios

In the Middle of the Curve

Having two scenarios allow us to show the executives what decisions still need to be made regarding direction and provide us an opportunity to analyze the opportunity cost for each. When pulling requirements, it helps to consider the scenarios that the solution will be implemented within. We spent most of 2015 talking about requirements. Wendy's Utopian Fantasyland) Image from inquisir.

Calculating Opportunity Costs to get rid of a duplicate system

In the Middle of the Curve

The general formula is (what you are sacrificing) / (what you are gaining) = opportunity cost What I am sacrificing includes: - The proposed cost for filling in the service gaps - as provided by the vendor (ex. We talked a little bit about risk in the last post. For executive-types, they want to see numbers. Return on Investment. Note: This is NOT a reflection of my reality.

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#iel12 Thursday Afternoon Keynote

In the Middle of the Curve

OK - Jane Bozarth is going to make sure I turn on the record button :) Thanks Jane! Speaker: Jane Hart Making the Most of Informal Learning (member of Internet Time Alliance) Jay Cross - 2006. Informal Learning. - 80%+ of how we learn in the workplace happen outside of structured ed - People now recognizing it. But what has been really happening since this realization? Little impact recently - Few organizations have really changed their ways. Formal learning is like riding a bus - driver decides where the bus is going, the passengers are along for the ride. An indistinguishable process. iel12

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New Brandon Hall Group report forecasts major shift in 2016 online learning trends

technology providers. other areas in which organizations give learning technology providers failing grades. 11 Research Summary About Brandon Hall Group Brandon Hall Group is a HCM research and advisory services firm that provides insights around key performance areas, including Learning and. Your membership provides you with personal connections to fellow professionals.

Desperately Peeking Over the Silo

In the Middle of the Curve

Coincidentally, a few days later, David Armano provided this food for thought. One of the bonuses of the Thrash is that I am more open to new sources of input. It also reminds me that my ADD generalist leanings occasionally come in handy. -- Our IT department has put together what I am calling a SWAT team of the best and brightest. Currently) 7 guys with a really good track record of results in their specific areas who also are capable of thinking systemically about the organization and the systems within it. Mostly in the name of establishing context when they train.

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Observing the Environment

In the Middle of the Curve

These observations will provide more intelligence around direction than just asking people. You may have noticed that I have spent a LOT of time with planning in this blog. The silences should have told you I was also DOING stuff too. Architecture planning doesn't happen in a vacuum. As the plan is developed, it's good to observe what is going on in the environment. Change is scary.

Finding the Numbers

In the Middle of the Curve

They may not be able to provide specifics, but many will be able to provide general cost ranges for particular solutions based on their experience. They can provide insight into levels of effort required for more technical tasks. So where do you find the numbers you need to make your cost estimates? Find the ones most similar to your project. Embrace that!

#iel12 Mobile Learning 10 Minutes Ago

In the Middle of the Curve

Presenter: Richard Mench How do we move from making people smarter to making people better? Business value performance over "smart" How many took a "class" on a mobile device? Average tenure of person in a job 25-34: 3.1 years - Over time - that average tenure goes down with every study - Also changes with age-range. eLearning. Tablets. Need tips / reminders / coaching. The just in time. iel12

Microlearning Whitepaper: Small Bites, Big Impact

been providing lukewarm results for years. techniques and solutions that provide more impactful methods for improving employee. But microlearning offers far more than that: • It adapts to the pace of today’s business and meets the needs of your modern learners, providing learning in short bites that are fast and easy to absorb. Aside from providing access over the.

Brainstorming What to Do

In the Middle of the Curve

Another subcommittee was working on defining what good communication and collaboration looks like within our division - so we took the information that subcommittee provided from a survey they distributed and worked from there. For the next phase of our training subcommittee, we decided to tackle Collaboration. Collaboration is a term that means a lot of things to a lot of people.

Subscription-Based Learning Iteration 2

In the Middle of the Curve

My hope is that this improves the Pilot participant''s perception of both the new system and the support provided for the new system. 5) The need to develop a reusable library. By the time I wrapped that blog up - we had 24 posts, around 12 custom videos, and a tagged searchable reference library that we still use to provide instructional resources to people at the University. I am using the Subscription-Based Learning model for a second time. This time, in our Unified Communications pilot. The posts will last for the duration of the pilot. About anything.

Phase C: A High Level Application View

In the Middle of the Curve

The top level is your high level application service - ie: what you need your tools to provide. More importantly, it provides us a way to start speaking the language of the folks who need to help us. From the Technology Reference Model , the Integration SWAT Team guy then began to drill down into the architecture. haven't touched the Business Architectures." He smiled.

My Current Thoughts on the Classroom

In the Middle of the Curve

So this gives me an opportunity to revisit some of my thinking on the value and purpose of the classroom training model. -- The problems I see: - Classroom training is not scalable by distance, time or human resources - especially when we are staring at a few projects that will require us to provide training and support for 30,000 including a new China campus. One of my managers asked about the value of classroom training. The conversation then promptly veered from that topic. Quite honestly - it is something that probably requires more than 30 seconds of conversation. Sage on the stage?

Move Beyond Learning to Applying: A Modern Management Development Program

would love to provide, we need a change. We must go beyond providing great content. to instead take responsibility for providing. Totara, an open source LMS), provides structure. Our platform provides. well beyond providing content to include. provide the manager with talking points. We provide practice guides to help Sue. We now. Right?

Preliminary Phase - Outputs

In the Middle of the Curve

From lynda-m at - The Preliminary Phase of the architecture is supposed to have 4 outputs. I am outlining these below to help provide a checklist of the types of information I need to gather and some of the early decisions that need to be considered. In this will be: What method I am using (deciding to use TOGAF. This would be defined in the Request for Architecture work.

Presentation: Leveraging an Implementation for Process Improvement

In the Middle of the Curve

TeamDynamix provides project management and IT service management solutions for higher ed. Back in May, I gave a talk at the TeamDynamix user conference. created a short movie of the 5 minute presentation. I'd like to thank Aaron Crane and Kris Kennedy (TeamDynamix) for encouraging me to speak. Oh yes - and for other colleagues around GW, including the CIO, for allowing me to turn them into cartoon characters

#mlearncon Tin Can Hooky

In the Middle of the Curve

Tin Can provides a more easily understandable standard for capturing information. Skipped the morning keynote (sorry Clark) because I got tied into a conversation with the Tin Can API folks. Representatives from Ruscici, Articulate, ADL, the Feds, Chad Udell from Float (the Tappestry folks), Reuben Tozeman from edCetra and a few other folks I didn't know. So I am apparently a voice for the downstream end-user educator / not-very-technical developer. Fundamentally - people learn EVERYWHERE. This is what Float Learning is trying to capture with Tappestry. What do people know? mlearncon12

#iel12 State of the Union in Games 2012

In the Middle of the Curve

High game group reported less threat and military content in their dreams - Perhaps being used to the way to navigate, get out of jams and reset provided some subconsious strategies for not being so upset. Improvement almost 5x faster. Navy - if you get bombed, you need to know your way without the typical cues Active Games on Body Composition - Participants overweight kids. 1/2 PS Eye Toy (like the Kinect) and active games. PTSD did NOT participate in this study. Generationally disparate. No effect - Expectation - if told game / simulation. People want fidelity in context, no fantasy.

5 Unknown Ways You're Wasting Your Training Budget

Knowledge Retention Time Since Training 1 Hour 100% 30% 50% 10% 24 Hours 1 Week 10 Solution: Provide shorter training material with continual. WHITE PAPER 5 Unknown Ways. You’re Wasting Your. individual employees according to Bersin by Deloitte. When it comes to training budgets, leaders. struggle to pinpoint what impact (if any) their training programs are having. So what’s the result?

#iel12 Working Smarter in Networks

In the Middle of the Curve

We need to keep more stuff rather than "clean the database" - That information provides context - even if it is not "important" in and of itself. Presenter: Harold Jarche Things are changing and getting very complex. If you are in the learning biz - we have to do things differently - A lot is about letting go Artisans -> Hierarchies -> Networks Artisans - stand-alone. Hierarchies - think modern corporation. One decision maker. Shared interest and motivation - Real community of practice when it changes your practice Why are you in that community? - Do you give? What do you get?

#iel12 7+/-2 Things.Analytics

In the Middle of the Curve

Entire title: 7+/-2 things learning professionals need to know about analytics Speaker: Ellen Wagner Analytics is hot. Means a lot of different things 7 +/- 2 - capacity for people to remember things Why do analytics matter so much? - The storm is coming. Will make our landscape look different - The data that we leave behind - digital breadcrumbs. Looking for averages vs. individual transactions - We now have so MUCH data that we may not understand what is going on anymore. More probabilities. low confidence levels for prediction 9% - Descriptive, subjective interpretation. iel12

#skillsoft Perspectives 2013 - other stuff

In the Middle of the Curve

The Active Network guys offered an iPhone app that provides a design example of what they did and gives links to their materials. The other sessions I attended focused on talent development. To be clear - my job centers around IT training. I am not directly responsible for developing talent. Some cool ideas though. - The University of Alberta created an interesting Pathways program leveraging various resources and focused on the 7 competencies they defined for being a successful employee at their organization. liked their first go at an interactive map. trip to the hotel gym.

Documenting How You Got Your Numbers

In the Middle of the Curve

If you have a Project Management Office in your organization - go talk to them If you don't - find the person who does most of the "project management type" activity in your office If your organization doesn't have processes or templates available - a search on Project Budget Templates in the search engine of your choice will help provide examples Best to have that information handy.

How the right tech tools for your team can power your sales enablement strategy

providing an opportunity to practice the skills required. here is to ensure your training program provides individual attention and im- mediate feedback for trainees. INSTANT ACCESS TO CONTENT IN THE FIELD Provide learning content in both push and pull modalities to accommodate a. Always look for a LMS that provides an off-the-shelf integration with your CRM. ENABLEMENT?

Rediscovering My "Why"

In the Middle of the Curve

Provided opportunities and friendships and experiences that I would have never dreamed of when I started this blog, much less 18 years ago when I left grad school for the first time. I’ve been given an opportunity to re-think WHY I do what I do. My role has been changing over the past year or so. I’m not doing as much training or tutorial development. I’m spending more time playing with ecosystems. How do I help create an environment where it is “safe” to learn? Where people regularly feel that feeling of accomplishment and mastery. Easy access to the information they want and need?)

Status Report on the Learning Ecosystem

In the Middle of the Curve

The students get real work done and I am able to provide more accurate context. I’m in the throes of a major learning ecosystem redevelopment project. Much of my radio silence has been the result of time spent “collecting bricks” – the materials I need for rebuilding this thing. Some of the bricks have been material – changing development tools, developing an inventory of toys applications that I can leverage (thank you IT colleagues!). Some of the bricks have been conceptual – defining roles, determining what “success” looks like, figuring out the order of the build. Content Library.

TOGAF - Requirement Types

In the Middle of the Curve

One for the Presentation tool, one for the upload tool, and one for the web server The sections separating out the different components will then be further broken down into Features - or the collection of "logically-related" functional requirements that provides a capability so the user can do what he/she needs to do and to help satisfy a business objective. To do this requires a system. Your system should be built based on requirements. Image from National Association of Women in Construction. -- Karl E. We are going to use purchasing a new presentation development tool as an example.

Phase H - Useful Evaluation Triggers

In the Middle of the Curve

about 3 times per year) Mostly because I hate surprises. I do a quick analysis even if nothing is happening or no changes have been made - because that provides information as well. I had talked a while back about a common Evaluation trigger - the end of the LMS contract. There are other triggers I've noticed: New technology in the environment (internal and external to your organization) - xAPI is one of those technologies. Major changes to your leadership - New CIO? New CEO? New boss? Be prepared to re-evaluate your architecture. Hire "new" skills from outside? Downsize? Good luck.


Workbook: Gamification and Your Enterprise Learning Strategy

The purpose of this guide is to provide you with the information and tools you need to. Provide a step-by-step work-plan to show you how to integrate gamification into. Game-based learning is often used as a one- time event to provide insights and instruction in a formal learning setting, either online or. Most games provide. Introduction.3 What is Gamification? system.

Another Attempt at xAPI Sense Making

In the Middle of the Curve

What if I could have my content providers just dump an xAPI-wrapped tutorial anywhere in our network? One of my objectives for Learning Solutions was to make more sense of how xAPI (fondly known as Tin Can) might work in my Learning Ecosystem. Thus far - much of the implementation of xAPI has been around "SCORM replacement." Makes sense - a step in the process of technology adoption is to make the technology do something familiar. Unfortunately, most technology adoption stops there. In an ideal world, there would be one standard that does everything we need it to do. job types?),


Translating Capabilities to Strategy - Survey example

In the Middle of the Curve

We have multiple tools that provide survey capabilities. As you may have discovered, we have multiple tools that do similar things. So now we can sit and figure out what tool is best for a particular scenario - and come up with a clear set of guidelines for the team. just listed the ones I either encounter frequently or have seen recently. also have a Skills survey scenario.