Jay Cross

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Would you recommend your L&D department?

Jay Cross

A open-ended question often follows to provide guidance for corrective action. This one simply number explained the growth rates in industries as different as airlines, internet service provides, and car rental companies. My Internet service provider asks if I would recommend their service at the conclusion of every support call.

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Coursera’s Daphne Koller

Jay Cross

Coursera purports to provide personalized active learning with retrieval practice built in. Multiply these effects and you can envision Coursera approaching its goal of providing the best quality education, worldwide, for free. Retrieval practice more than doubles retention.

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New Book from Jay. Almost.

Jay Cross

Now I write the best I can rapidly and make it available for pioneering readers who provide feedback. You’re welcome to provide suggestions. , 21 Ways to Work Smarter and Become Who You Are , is on sale for $12. I don’t write books the way I used to. I have Lean Fever. I slipstream new content into the book continuously.

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Cruising the Danube with Viking River Cruises

Jay Cross

At each stop, Viking provides a half-day tour and lets you explore on your own for the remainder of the day. All meals are provided on the ship although we generally chose to lunch in town. An enthusiastic maitre’d insured that the kitchen provided vegetarian meals for Uta. (Our photos start here. ).

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Benchmarking Online Learning

Jay Cross

Benchmarking provides an opportunity to: Review your progress and approach. Benchmarking provides independent evidence that can helps organizations: Set a baseline today to help demonstrate progress tomorrow. Provide an external perspective to get stakeholders engaged with new ways of learning. 35% want to increase productivity.

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Internet Time Alliance Predictions for 2013

Jay Cross

We’ll see an increasing use of mobile, and some organizations will recognize the platform that such devices provide to move the full suite of learning support (specifically performance support and informal learning) out to employees, dissolving the arbitrary boundaries between training and the full spectrum of possibilities. Clark Quinn.

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Free form for self assessment and career development

Jay Cross

Goals provide the motivation for self-directed learning. Writing down career goals makes it more likely you will attain them. Participants in The Aha! Project asked for a structured way to go about self-assessment and goal-setting. We developed this Learning Plan template to lead them through the process. Feel free to use it.