Jay Cross's Informal Learning

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Re-reading A New Culture of Learning

Jay Cross's Informal Learning

Mentors provide a sense of structure to guide learning, which they may do by listening empathically and by reinforcing intrinsic motivation to help the student discover a voice, a calling, or a passion. A New Culture of Learning by John Seely Brown and Doug Thomas. This short book (136 pages) is inspiring. just read it a second time, something I very rarely do. Workscapes. Informal Learnin

Calling shades of gray “black and white&#

Jay Cross's Informal Learning

It defines itself as a forum of countries committed to democracy and the market economy, providing a platform to compare policy experiences, seeking answers to common problems, identifying good practices, and co-ordinating domestic and international policies of its members. Recognition of Non-formal and Informal Learning. Who are these guys? Emphasis is mine.]. Metrics

Workscape evolution

Jay Cross's Informal Learning

The further you go to the right in these models, the less the support provided by L&D. This morning Jane Hart posted this 5-stage model of the evolution of workplace learning in an organization. I’ve re-worked the model to show: my domain is the workscape (the merger of work and learning, the learning ecosystem). overarching issue is who controls the curriculum.

How to support informal learning

Jay Cross's Informal Learning

Instant messenger, Twitter clones, podcasts. •  Avoid duplication of effort in keeping up with news and research by providing shared information flows. •  Reduce costs and increase relevance by replacing formal training programs with user-generated content. •  Where possible, substitute self-service and peer learning for workshops. •  Timeliness trumps perfection. Interview.

Seven Simple Secrets to Off-the-Shelf Course Success

but might be a little vague in providing concrete actions, so you’ll need to dig a bit deeper. Providing OTS courseware in these situations has several advantages. OTS curriculum, it’s fairly easy to provide training to individuals or groups whenever you. While the mainstream social media platforms can provide opportunities for. Seven Simple Secrets to. capital. You’re.

Change or die

Jay Cross's Informal Learning

Mixing case studies, stories, and actionable recommendations together with humor and easy-to-understand language, Jay Cross provides much more than buzzwords and back-patting, or so says his bio. LX Briefing. He also has some very strong opinions on the future of workplace learning. Jay covers topics from 50,000 feet to ground level, depending on audience and need. Forget that. Period.

Informal learning: the real deal. Free.

Jay Cross's Informal Learning

Organizations that focus on the supply side of the training they provide are looking at the wrong side of the equation. I nformal Learning has been getting a lot of buzz lately. Many vendors claim to offer informal learning, or even “informal learning management&# without having changed anything beyond the words in their advertising. It’s time to clear the air. series.

Informal Snake Oil

Jay Cross's Informal Learning

In additional to social learning , vendors are claiming to provide informal learning. Thus, it’s generally a good practice to provide comfy nooks that foster conversations; it’s malpractice to tell people what they should talk about in those nooks. That’s his graphic above.) This was ground zero. No one else on the exhibit floor even mentioned eLearning.

Giving up control

Jay Cross's Informal Learning

But virtually all the evidence I’ve seen over the years convinces me that people (whether employees, partners, or customers) can be trusted, and do predominantly use the new social software platforms in ways that provide benefit and credit to the companies that establish them. Many organizations appear scared to death of Enterprise 2.0. Andy McAfee last year at DevLearn in San Jose.

Informal learning from the horse’s mouth

Jay Cross's Informal Learning

Other people are providing the context and the need, even if they’re not in the room. Examples might be setting up facilities to encourage conversation, providing time and encouragement of reflection, displaying graphics that explain company processes, building a social network infrastructure, setting up ways to share information, and viewing learning as part of every job. The Coach.

Who don’t we want to work smarter?

Jay Cross's Informal Learning

They work for an outsource provider. They are temps, specialists, consultants, and service providers. Next month I’ll be conducting several onsite workshops to inject informal/social learning practices into hidebound organizations that are anxious to ramp up to the future. intend to coax them to plant dozens of seeds. Employees. Let them figure it out on their own. Exactly.

New skills for learning professionals

Jay Cross's Informal Learning

Yet other moderators seed discussions to channel conversations in ways that might provide insight to the organization. This month’s big question asks, “In a Learning 2.0 world, where learning and performance solutions take on a wider variety of forms and where churn happens at a much more rapid pace, what new skills and knowledge are required for learning professionals?&#.

Evaluating Training - Capturing the Benefits Aspects of ROI

event are important and the happy sheets do serve a purpose, but will they really provide enough hard. Whether making the decision to invest in people, or to simply maintain or decrease training budgets, training programs that provide immediate impact and maximum overall return on investment are an. Evaluating Training – Capturing the Benefits Aspect of ROI. But because. incurred.

Future of the learning business

Jay Cross's Informal Learning

Are content providers going the way of print newspapers? What’s the future of the learning business? Are LMS vendors headed down the trail blazed by record stores? Tony Karrer is orchestrating our next free LearnTrends event on these very questions. Join us July 23,  9 AM – 1 PM Pacific Time / 4 PM – 8 PM GMT. We’ll hear from CLOs, training company CEOs, analysts, and software vendors. Then several of us will try to wrap our arms around some conclusions. For background, read Tony’s great post on the Business of Learning. Don’t miss the comments.

Ten years after

Jay Cross's Informal Learning

It’s not as if the monolithic TimeWarnerMicrosoftCisco Consortium is going to provide all the entertainment, training, phone calls, and news you’ll ever need. Furniture.com began providing operator assistance to customers buying by phone. Why should financiers have such power and talk the language of ownership just because they provided the money? The Information Era has arrived. The Machine Age is over. The rules have changed. The sky has fallen in. Human resources are more important than natural resources, brains more important than brawn. Clocks run faster.

DevLearn 10

Jay Cross's Informal Learning

Jane Hart provides a snapshot of the State of Learning in the Workplace Today on at 10:45 am on Wednesday, November 3. Join us at DevLearn in San Francisco next month. We all plan to be there. At 4:00 pm on Wednesday, we all be engaged in a conversation entitled Work Smarter: Learning is the Real Work. We expect to pop up at a few other places as well. Surprise!).

Can You Hear Me Now?

Jay Cross's Informal Learning

But remember that it might not provide enough of an emotional connection for the talker in your life. Conversation has long been the most important learning technology. Unfortunately, not everyone is a born conversationalist. From an article in today’s Wall Street Journal, She Talks a Lot, He Listens a Little , tips on conversing: Set aside a time to talk. ’ Ask questions.

The New Social Learning

Jay Cross's Informal Learning

After succinct descriptions of what’s going on and why it matters, the book addresses the organizational roadblocks that inevitably arise and provides logical workarounds. The New Social Learning. Guide to Transforming Organizations Through Social Media. By Tony Bingham and Marcia Conner. Berrett-Koehler Publishers, San Francisco. Then I bit my tongue. Better than ours. Communities.

New Brandon Hall Group report forecasts major shift in 2016 online learning trends

technology providers. other areas in which organizations give learning technology providers failing grades. 11 Research Summary About Brandon Hall Group Brandon Hall Group is a HCM research and advisory services firm that provides insights around key performance areas, including Learning and. Your membership provides you with personal connections to fellow professionals.

Transferring from Ning to Grou.ps

Jay Cross's Informal Learning

Ning could have at least provided a decent migration path away from their service. The Internet Time Community has been hosted on Ning for a little over three years. Most of the time, it has been more of a test site than a real community. Lots of non-profits had signed up on Ning. They were told to pay up or shut down. In essence, they were betrayed. No sweat. No sweat. opened up a new Grou.ps

Gurteen Knowledge Letter celebrates 10th birthday

Jay Cross's Informal Learning

David’s site also provides reviews of KM books, biographies of thought leaders, and more. David Gurteen has written his “Knowledge Letter&# every month for the last ten years. 120 issues! Here’s proof. I’ve followed David’s adventures in Knowledge Management for years. It’s one of the few periodicals I let into my e-mailbox. Take a look.

KM 0

Time is all we have

Jay Cross's Informal Learning

Chief learning officers consider themselves enlightened if they provide workers with a month of training per year. Effectiveness – Jay Cross. Published April 2008. Time Is All We Have. etworks arise when isolated entities link to one another. Improvements in communications technology (e.g., The denser its linkages, the shorter a network’s cycle time. Speed begets speed. companies.

UMBC’s “ISD now!”

Jay Cross's Informal Learning

Organizations that focus on the supply side of the training they provide are looking at the wrong side of the equation. Several hundred people joined my webinar on informal learning today. I’d tell you what I said, but live-blogger Sumeet Moghe in Bangalore has already done a better job of describing what I said than I would: Link. Downloads from UMBC Webinar, April 20, 2010.

Microlearning Whitepaper: Small Bites, Big Impact

been providing lukewarm results for years. techniques and solutions that provide more impactful methods for improving employee. But microlearning offers far more than that: • It adapts to the pace of today’s business and meets the needs of your modern learners, providing learning in short bites that are fast and easy to absorb. Aside from providing access over the.

Time Is Money

Jay Cross's Informal Learning

Couldn’t Sun provide at least one more week of sales training? Time-to-performance provides a better goal for instructional designers than merely attaining competence. Chief Learning Officer, April 2010. Time Matters. The sooner workers are productive, the larger their contribution to the organization. Here’s an example. asked a maverick in Sun’s sales training apparatus. asked Jerry.

Sun 0

Take this free, brief, online course on Learning to Learn

Jay Cross's Informal Learning

Immediate Feedback: Once a question is answered, detailed educational feedback is provided. Addictive Learning That Sticks. In a hurry? Enroll in the course here. Learn by answering a few emailed questions every other day? SpacedEd co-founder and CEO Duncan Lennox says that is precisely what his product is doing for physicians. SpacedEd was invented at Harvard Medical School.). History quiz.

Favorite 2009 posts on Informal Learning Blog

Jay Cross's Informal Learning

Conferences have traditionally provided foundation knowledge for instructional designers, trainers, CLOs, and others in the field. I’ve learned a whale of a lot from these events over the last twenty years. Here are the most popular posts on the Informal Learning Blog in 2009. The place to begin is by identifying a business objective that is vital to a corporate sponsor. They needn’t worry.

Web 2.0 and Change Present Challenges to Many Learning Executives

Jay Cross's Informal Learning

Today, less than half of companies provide learning for partners. Web 2.0 and Change Present Challenges to Many Learning Executives. By Rex Davenport. Chief learning officers (CLO s) are dealing with organizations the same way they did 25 years ago—focusing on full-time employees. But businesses are becoming networks. CLO s are going to need to understand that and do something about it.

Move Beyond Learning to Applying: A Modern Management Development Program

would love to provide, we need a change. We must go beyond providing great content. to instead take responsibility for providing. Totara, an open source LMS), provides structure. Our platform provides. well beyond providing content to include. provide the manager with talking points. We provide practice guides to help Sue. We now. Right?

Workshop on putting informal learning to work

Jay Cross's Informal Learning

He will provide case examples of organisations that are taking advantage of Twitter, blogs, wikis, and other social networking tools. I’d leading a half-day workshop on how to implement informal learning the day before Online Educa in Berlin. For the main event , Charles Jennings and I are designing a two-day track titled Creating a New Era of Corporate Learning. Content. Agenda.

Brain Fitness

Jay Cross's Informal Learning

That’s why the lessons in my friend Alvaro Fernandez’s new book provide a pathway to increased profitability. The SharpBrains Guide to Brain Fitness : 18 Interviews with Scientists, Practical Advice, and Product Reviews, to Keep Your Brain Sharp. Improving the inner workings of any aspect of a learnscape platform can increase organizational performance overall. Stress management.

Informal learning patterns

Jay Cross's Informal Learning

Information sources provide complete answers to perfectly phrased questions. Learnscaping , Getting Things done in Organizations , is now available on Amazon for $25 + shipping. It’s a 160-page unbook , a continuing work in progress but containing enough meat to justify the price, I think. patterns. technology, no-brainers and maybes. Patterns Where 2.0 Should Replace 1.0.

Moodle Course Conversion

Jay Cross's Informal Learning

While I haven’t attempted to try this out, the instructions appear sound, and there’s plenty of hand holding provided by an author who clearly wants to help you succeed in putting courses online. Moodle is an open source course management system with a wide following. The Open University in the UK uses it to support 200,000 distance learners.

5 Unknown Ways You're Wasting Your Training Budget

Knowledge Retention Time Since Training 1 Hour 100% 30% 50% 10% 24 Hours 1 Week 10 Solution: Provide shorter training material with continual. WHITE PAPER 5 Unknown Ways. You’re Wasting Your. individual employees according to Bersin by Deloitte. When it comes to training budgets, leaders. struggle to pinpoint what impact (if any) their training programs are having. So what’s the result?

A hedgehog view of the world

Jay Cross's Informal Learning

Last week, bidding kicked off at $68,000 on a 10-day eBay auction whose prize includes personal genome sequencing, analysis, and interpretation services provided by Cambridge, Mass.-based The Smart Charger Controller may provide a solution. Informal Learning 2.0 is for foxes, not hedgehogs? hedgehogs, eager for closure and keen on applying a few big ideas to an array of situations.

Conversation + Twitter

Jay Cross's Informal Learning

Love this observation: “ Kind of like Montessori - provide the environment with limited formal instruction & watch the learners go.&#. This morning, Mark Sylvester and I conversed online about informal learning. recording of the conversation is here. Enter your name and email in the right column to see it. Our zany slides. Here’s the Tweet stream. 308 tweets!

Internet culture

Jay Cross's Informal Learning

Asymmetrical productivity : Twenty years ago, training departments prided themselves on consistency: providing precisely the same training experience to everyone in the organization. Chief Learning Officer magazine , Effectiveness, April 2009. by Jay Cross. The Internet is so pervasive that Internet values are blowing back into real life. Here are nine more to ponder. wrote Nietzsche.

Rethinking conferences

Jay Cross's Informal Learning

Conferences have traditionally provided foundation knowledge for instructional designers, trainers, CLOs, and others in the field. I’ve learned a whale of a lot from these events over the last twenty years. Provides an opportunity to interact with others and create collaborative work. seldom use them to provide substantive content. over the years is wearing thin.

How the right tech tools for your team can power your sales enablement strategy

providing an opportunity to practice the skills required. here is to ensure your training program provides individual attention and im- mediate feedback for trainees. INSTANT ACCESS TO CONTENT IN THE FIELD Provide learning content in both push and pull modalities to accommodate a. Always look for a LMS that provides an off-the-shelf integration with your CRM. ENABLEMENT?

Learning in times of economic meltdown

Jay Cross's Informal Learning

Temporary workers and the “company of one” will be providing more service — and corporations need to figure out how to develop these non-employees. more really tailored content has to be provided. At Online Educa Berlin last month, I hosted a small discussion on Learning in Times of Economic Meltdown. dozen of us talked across a round table over lunch. Good bye to the fancy LMS.

Carnary Wharf Meeting on the future of learning

Jay Cross's Informal Learning

“Learning providers will go out of business in a short time and businesses need to realise they are also learning providers as well.&#. Yesterday a dozen senior learning professionals met for four hours in the board room at Thomson Reuters in London. increasing democratization of the workforce. pervasive internet infrastructure for social networking.

Training from the Back of the Room

Jay Cross's Informal Learning

Provide opportunities to experiment, and don’t punish “failures.&#. Provide challenges to groups, not individuals. Provide resources for people to learn things for themselves. Pfeiffer has just published a book entitled Training form the BACK of the Room! 65 Ways to Step Aside and Let Them Learn , by Sharon L. Bowman. Trainers can fall into the same trap. Hello?

SpacedEd: simple, free, formal, worthwhile

Jay Cross's Informal Learning

Immediate Feedback: Once a question is answered, detailed educational feedback is provided. 16 of these provided feedback, usually including a one- to five-star rating. In the beginning of the year, I decided to experiment with a simple learning technology developed at Harvard Medical School. Called SpacedEd , the free, cloud-based software doles out a couple of questions at a time every other day. Two minutes and you’re done. Great for basic drill. Duncan and I swapped eLearning history stories; he’s not a newbie. To-date, 173 people have enrolled. Zero stars.

Workbook: Gamification and Your Enterprise Learning Strategy

The purpose of this guide is to provide you with the information and tools you need to. Provide a step-by-step work-plan to show you how to integrate gamification into. Game-based learning is often used as a one- time event to provide insights and instruction in a formal learning setting, either online or. Most games provide. Introduction.3 What is Gamification? system.

Informal Learning Blog » Benchmarking your learning culture

Jay Cross's Informal Learning

Free webinar on informal learning

Jay Cross's Informal Learning

Part of UMBC’s mission is to provide service. UMBC’s ISD Now Webinar Series — Informal Learning: 5 Ways to do More with Less, April 20, 2010. UMBC’s ISD Now Webinar Series is UMBC’s ISD Graduate Program’s newest online platform to share ideas and information on topics related to business, organizational productivity and workplace learning and performance. Baltimore, MD ( PRWEB ) March 25, 2010 — UMBC’s ISD Now! Webinar Series will hold its next webinar on Tuesday, April 20, 2010 from 1 p.m. to 2 p.m. ISDNow! Webinar Series.&#. - Dr. Greg Williams, Program Director.