I’m working with a client who is providing their employees who need to work across country boundaries with some training on how to best design and deliver an online meeting. As we’ve worked through some of the nuances, I found myself sketching this and thought I’d share it as a way of thinking about blending different communication options and digital supports. The “+” means ADD and the “~ ” means ONLY (I doubt it means that, but couldn’t think of another symbol to represent!). Performance Support Social Learning MORE >>

Instructional designers are service providers. Developed organizational standards – for example, systems roll-outs had a “standard&# approach, with some contextual twists, but we pushed for context sensitive help (either as an addition to the software purchase or the ability to D-I-Y), we also provided business leaders with figures to work with in terms of development time or average costs. This month’s Big Question is: How do you address the “I want it now!&# demand from stakeholders? My advice, for whatever it’s worth is this. What do you think? MORE >>

I’m developing workshops, helping clients craft  strategies, providing context in a variety of ways to other clients/peers/readers around 21st century learning, which also goes by “social media in learning&# and “Web 2.0 I am working on several things which cluster around the theme of 21st century learning.  to train, support and develop&#.   . It has me reflecting.  What does 21st century learning strategy mean to me?  Is it all about technology?  Is it skills-oriented? Is Is strategy really that different now than it was in say 1997? What is the business case? track? MORE >>

Yes, it’s clicky next button e-learning, using stick men, but with a fun story to drive it, trying to tear a page from Cathy Moore’s book (and we’re also considering providing the template for employees to make their own courses in the future). This month’s question is about making e-learning fun. Here’s my story… I’m currently working with a client to develop training for a new system. Systems training. Always fun. As a matter of fact, this isn’t just any system, it’s an HR system. think that’s double fun, isn’t it? MORE >>

Many organizations use the 5 point scale with the intent to provide a range of ratings.  tools can provide more real-time feedback opportunities.  We’ve all heard that everyone hates performance appraisals, haven’t we? Even Even the New York times has outed them as psychologically damaging (but they have a hate-on for PowerPoint, too, so perhaps there’s an anarchist somewhere in the ranks).  But, to hate the process is one thing, to ditch the whole thing , now that’s throwing the baby out with the bathwater.   And, it just might be wrong.  Web 2.0 MORE >>