Rob Hubbard

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Together We’re Smarter: Tips for Using Digital Learning to Make the Most of Collective Intelligence

Rob Hubbard

Not only will this provide useful feedback but it also prompts a valuable reflection process in the reviewer. If you use a Twitter-like service internally (Yammer for example) host regular chats that focus on different questions or issues. Allow learners to upload or add links to useful resources, web sites and videos.

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Case Study: Waterstones Academy – Goal-Based Learning for Booksellers

Rob Hubbard

With the introduction of the Kindle as a product range, there was a need to train booksellers on how to operate and sell these new devices, so that they could offer the best possible service to customers. Many retailers wanting to provide product training would opt for face-to-face training, or elearning courseware plus an LMS.