Dashe & Thomson

APRIL 6, 2011

For an excellent illustration of this problem, check out this great example provided by the always-interesting Cathy Moore (click the image to launch the Flash player): Courtesy of [link] So, why does narration in eLearning frequently do nothing more than parrot back what’s written on the screen? And you’d be wrong. Properly d.

Social Networks 154

Social Networks Sound Social Learning Blended Learning 154

Dashe & Thomson

JANUARY 29, 2021

As talent development responsibilities extend beyond the Human Resources department, management and leadership teams express their needs for more support in developing their skills as well as their staff’s skills.

Leadership 134

Leadership Organization Program Performance Support 134

Dashe & Thomson

MARCH 6, 2011

The self-directed learner has become the student of the 21 st century – one who needs more support and encouragement rather than direction. So how do we best provide our learners of today with the best possible support and encouragement? We make the learning experience as real to them as possible. We blend it. Properly d.

Blended Learning 141

Blended Learning Social Networks Social Learning Blended 141

Dashe & Thomson

FEBRUARY 2, 2011

So, paperwork is filled out, tech support gets involved, and a few days later I can finally create a flow chart. When working with this group, there is no central IT support to call on or budget to make sure everyone has Visio. It provides free collaboration tools and automatic revision tracking that make sharing your work a snap.

Social Networks 100

Social Networks Blended Learning Tools Tips 100

Dashe & Thomson

JANUARY 19, 2011

So, paperwork is filled out, tech support gets involved, and a few days later I can finally create a flow chart. When working with this group, there is no central IT support to call on or budget to make sure everyone has Visio. It provides free collaboration tools and automatic revision tracking that make sharing your work a snap.

Content Developer 100

Content Developer Social Networks Blended Learning Tools 100

Dashe & Thomson

APRIL 17, 2011

At the end of Level 1, Kirkpatrick now recommends a focus group to get information that wouldn’t be available right after the course was completed and to provide links to Levels 2 and 3. And he thinks the evaluation process itself reinforces new behaviors because it encourages support and follow-up by supervisors and managers.

Kirkpatrick 168

Kirkpatrick Social Learning Social Networks Blogging 168

Dashe & Thomson

MARCH 8, 2011

In my opinion, giving a learner a self-study eLearning program as their only form of training or support is not much different than handing them a manual to read with some exercises. We need the motivation that learning with others provides in numerous ways. I agree with Clive’s observations on this topic. Properly d.

Blended Learning 145

Blended Learning Social Learning Social Social Networks 145

Dashe & Thomson

MARCH 15, 2011

The KEC provides a roadmap for the design, implementation, and assessment of evaluations. I am an avid film goer, music lover, bridge walker, and supporter of the Dashe & Thomson running team. McGoldrick decided that the model to use in developing the evaluation design would be Scriven’s Key Evaluation Checklist (KEC). Properly d.

Evalution 160

Evalution Social Networks Social Learning Blended Learning 160

Dashe & Thomson

DECEMBER 14, 2010

The band director provides a safe environment and plenty of opportunities. As the band director explained, the students organize the ensembles, recruit student musicians, and show up between one to four mornings a week – before school – to rehearse. The kids seize the opportunities, take risks, and flourish. Properly d.

Social Networks 100

Social Networks Social Learning Blended Learning Social 100

Dashe & Thomson

DECEMBER 14, 2010

The band director provides a safe environment and plenty of opportunities. As the band director explained, the students organize the ensembles, recruit student musicians, and show up between one to four mornings a week – before school – to rehearse. The kids seize the opportunities, take risks, and flourish. Properly d.

Social Learning 100

Social Learning Social Networks Blended Learning Social 100

Dashe & Thomson

APRIL 12, 2011

It is a world where the capability to find information and turn it into knowledge at the point-of-need provides the key competitive advantage, where knowing the right people to ask the right questions of is more likely to lead to success than any amount of internally-held knowledge and skill. Properly d.

Social Networks 140

Social Networks Blended Learning Personal Personalization 140

Dashe & Thomson

JANUARY 30, 2011

You can play nice and develop whatever type of training your client wants, whether it provides tangible value or not. This article by Tom Kuhlman provides some great tips on helping your client see training differently. Properly d.

Social Networks 124

Social Networks Blended Learning Web Wiki 124

Dashe & Thomson

JANUARY 27, 2011

As support, Anderson provides examples in which exceptional performers (elite dancers, TED Conference speakers), learn from their counterparts around the world by watching them online. The best aspects of the observed performances are emulated, and new ideas and innovations added. Properly d.

Social Learning 134

Social Learning Social Networks Social Blended Learning 134

Dashe & Thomson

JANUARY 14, 2011

Find out which meetings your SMEs are attending and get invited those that will likely provide valuable content. Provide SMEs with opportunities to report their readiness. The SME can then visit the site when they have time and do a structured brain-dump. That way you learn as your SMEs learn. Properly d.

Social Networks 113

Social Networks Blended Learning Wiki Delicious 113

Dashe & Thomson

JANUARY 14, 2011

Find out which meetings your SMEs are attending and get invited those that will likely provide valuable content. Provide SMEs with opportunities to report their readiness. The SME can then visit the site when they have time and do a structured brain-dump. That way you learn as your SMEs learn. Properly d.

Social Networks 113

Social Networks Social Learning Blended Learning Blogging 113

Dashe & Thomson

NOVEMBER 12, 2020

Onboarding provides an array of different benefits to new employees, from helping them align with company culture to getting them performing in their roles sooner. If you have any experience in the L&D field, you probably know that successful onboarding is one of the most important steps to ensure new hire success.

Performance Support 244

Performance Support Culture Issue Integrate 244

Dashe & Thomson

JANUARY 19, 2011

When this happened to us recently, we turned to Vanilla Forums to provide the answer. Vanillaforums.org Scenario: A medium size client is rolling out a new software system and matching software training to all of its employees, but doesn’t have the money for a help desk team. What do you do? Properly d.

Social Networks 133

Social Networks Wiki Blended Learning Free 133

Dashe & Thomson

APRIL 28, 2011

So, here’s my leap from that “over-the-partition” informal learning scenario to how social media can support social learning: YouTube (in other words, video learning). They might even jot down a few notes that you can reference the next time you troubleshoot that widget problem. Because video can be the virtual “over-the-partition” colleague.

Social Media 124

Social Media Social Networks Blended Learning Network 124

Dashe & Thomson

NOVEMBER 11, 2021

As a full-service learning and development organization, we feel obligated to provide L&D professionals with the knowledge they need to inspire change and development in their organizations. If you’ve been working in the L&D industry for some time you will know that these misconceptions are exactly that: misconceptions.

Develop 195

Develop Sales eLearning Services 195

Dashe & Thomson

MARCH 25, 2011

Providing training to them in a way that reflects their preferred way of learning is a challenge that no company can afford to ignore. Already, the first classes of DNs have entered the workforce. Properly d.

Social Networks 154

Social Networks Blended Learning Social Learning Blogging 154

Dashe & Thomson

JANUARY 19, 2011

When this happened to us recently, we turned to Vanilla Forums to provide the answer. Vanillaforums.org Scenario: A medium size client is rolling out a new software system and matching software training to all of its employees, but doesn’t have the money for a help desk team. What do you do? Properly d.

Social Networks 124

Social Networks Wiki Blended Learning Free 124

Dashe & Thomson

DECEMBER 27, 2010

Because of the vast range of services we provide as a management consulting firm, we’re something different to every client. Many consulting firms in our industry become too niche and lose out on work they can easily provide but do a poor job of marketing. Crafting the appropriate message is a balancing act. Properly d.

Social Networks 100

Social Networks Social Learning Blended Learning Blogging 100

Dashe & Thomson

MARCH 11, 2011

While games like these provide a fun alternative to boring quizzes, they do not provide context. According to McGonigal, When we play a game, we think creatively, collaborate, and persist. It is not enough, however, to just add a Jeopardy or Wheel-of-Fortune game to our instructional design. Properly d.

Social Networks 124

Social Networks Social Learning Blended Learning Games 124

Dashe & Thomson

DECEMBER 5, 2011

On a recent trip to New York, my job was to provide on-the-fly navigational instructions using Google Maps. Without some context-setting component – without some orientation – learners on the job might completely mess up based on a minor error in the performance support tool. In fact, it’s downright risky business and very unpleasant.

Blended Learning 181

Blended Learning Performance Support Simulations Google 181

Dashe & Thomson

MAY 4, 2011

Cammy Bean’s latest blog post provides many ideas as well as real-life examples for Using Social Media for Learning. Wikis are an easy place to start the promotion of collaborative learning spaces, and clients seem to be willing and able to accept this informal tool into their everyday lives. However, wikis are only the tip of the iceberg.

Social Networks 182

Social Networks Social Learning Social Blended Learning 182

Dashe & Thomson

NOVEMBER 14, 2011

What performance support asks us to do is to put ourselves inside the learners’ experience. Einstein was clearly an early adopter of performance support. One of the most useful guides regarding performance support comes from Conrad Gottfredson, Ph.D., This is where informal learning and performer support absolutely shine.

Blended Learning 163

Blended Learning Performance Support Content Masie 163

Dashe & Thomson

NOVEMBER 12, 2012

Andrea suggests that weaving stories – like the monkey order debacle (check out that story in Andrea’s post) – into ERP system training enhances learning by providing memory hooks to important points. Build a performance support system that users can return to as a safe haven. That’s a lot to ask people to remember….

System 179

System Performance Support SAP Metrics 179

Dashe & Thomson

FEBRUARY 24, 2012

Provide Access to performance support/knowledge”. But instead of focusing on the technology (and its perceived limits), we in the learning community should think about the huge potential of mobile learning to engage the user, and provide “just in time” content in manageable, “bite-sized” packages. Bite-sized. Light-weight.

Mobile Learning 207

Mobile Learning Mobile Journal Learning 207

Dashe & Thomson

JANUARY 20, 2012

The “chain of evidence” supports the results, showing the value learning and reinforcement has provided to the business. This is James and Wendy’s diagrammatic representation of the “complete” model: As I think the diagram is rather confusing, I am going to provide a step-by-step process instead.

Kirkpatrick 198

Kirkpatrick Evalution Metrics Behavior 198

Dashe & Thomson

APRIL 23, 2011

His example: Stock intro: “one key success measure for this project is to have…” Measurable item: ‘the completion date of every major milestone” Comparison statement: “within” Some number: “one week of the baseline schedule date” This example provides specificity and flexibility, all at the same time. Properly d.

Social Networks 140

Social Networks Blended Learning Project Compliance Training 140

Dashe & Thomson

DECEMBER 18, 2020

Rather than putting more work on your current team, or outsourcing work to a random third party, staff augmentation provides the best of both worlds; it allows you to have direct control of the work that is being done while also giving you the freedom to focus on other aspects of your job.

Teams 135

Teams Outsource Strategy Budget 135

Dashe & Thomson

SEPTEMBER 13, 2011

Would providing guidance take away from learning’s social nature? Like most areas of enterprise learning, IT user adoption is moving away from the classical “push” approach towards more effective “pull&# learning styles, including performance support and social learning. Does it really stifle learning?

Social Learning 192

Social Learning Social Simulations Performance Support 192

Dashe & Thomson

DECEMBER 18, 2020

Rather than putting more work on your current team, or outsourcing work to a random third party, staff augmentation provides the best of both worlds; it allows you to have direct control of the work that is being done while also giving you the freedom to focus on other aspects of your job.

Teams 130

Teams Outsource Strategy Budget 130

Dashe & Thomson

SEPTEMBER 15, 2011

Most opinions on the matter, however, don’t provide satisfying conclusions about why collaboration tools are so slow to gain traction in large organizations. As with more traditional IT initiatives, the old “senior executive support” mantra is frequently cited as a key to successful user adoption.

Adoption 189

Adoption Adopt Collaboration Integrate 189

Dashe & Thomson

DECEMBER 9, 2010

The rule requires that one person try to repay, in kind, what another person has provided. According to sociologists, one of the most widespread and basic norms of human culture is embodied in the rule for reciprocation. Properly d.

Social Networks 100

Social Networks Wiki Blended Learning Delicious 100

Dashe & Thomson

DECEMBER 9, 2010

The rule requires that one person try to repay, in kind, what another person has provided. According to sociologists, one of the most widespread and basic norms of human culture is embodied in the rule for reciprocation. Properly d.

Social Networks 100

Social Networks Wiki Blended Learning Delicious 100

Dashe & Thomson

APRIL 19, 2011

Academia needs a coherent learning theory, or set of theories, that provides guidance for building the road system so the cars can operate. It is like encouraging faculty to use automobiles in 1910 at a time when there were no roads to drive on. Properly d.

Social Networks 124

Social Networks Social Learning Social Blended Learning 124