E-Learning Provocateur

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Bad Apple

E-Learning Provocateur

Thankfully he provided an alternative: scan the receipt and the card, then attach them to a reply email. So I replied to the support guy’s email with a cover message, attached scans of the front and back of the card, and explained my receipt predicament. Nonetheless I email back the scans again. Yes, he said fax.

Apple 171
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Business applications of Twitter

E-Learning Provocateur

With upwards of 20 million Twitter users around the world, companies should at the very least be scanning this massive public forum to keep tabs on what people are saying about them. But of course, tweet scanning also falls into the Customer Service portfolio. Tweet scanning is one thing, but active tweeting is something else again.

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The 4 lessons Kid Fury teaches us

E-Learning Provocateur

Scan the web for mentions of your brand. if you don’t scan Twitter, Facebook, YouTube, Foursquare and other forums for mentions of your brand, you don’t know what your customers (and prospective customers, and employees, and ex-employees) are saying about you. And you need to ensure they know it. In this age of Web 2.0,

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Bad Apple

E-Learning Provocateur

Thankfully he provided an alternative: scan the receipt and the card, then attach them to a reply email. So I replied to the support guy’s email with a cover message, attached scans of the front and back of the card, and explained my receipt predicament. Nonetheless I email back the scans again. Yes, he said fax.

Apple 100
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My blogging year in the rear-view mirror

E-Learning Provocateur

I invite you to scan the list below and catch up on any that you may have missed. As the year draws to a close, I like to reflect on my blog posts. It’s never to late to comment! Taking out the trash – My new year’s resolutions. I stuck to them fairly well, actually.

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The joy of UX

E-Learning Provocateur

In their excitement to scan the image, they did so immediately after installing the app – but of course without the link, the app had nothing to connect the image to my augmentation. Upon scanning the trigger image, he wanted a video to play. Bang, it worked for her first go.

Scanning 100
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10 journals every e-learning professional should read

E-Learning Provocateur

By “read”, I mean scan the abstracts occasionally as time permits, while deep-diving into a particular paper if it arouses sufficient interest. I feel the urge to lob the ball back over the net, so I shall do so now with a list of 10 journals I believe every e-learning professional should read. Each one is freely accessible.

Journal 50