May 19, 2019
Drag-and-Drop Quiz Questions Scoring Incorrectly in Fluid Boxes
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(8)
May 19, 2019
Drag-and-Drop Quiz Questions Scoring Incorrectly in Fluid Boxes
Instructional designer and e-learning developer. Certified Adobe Captivate Specialist.
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Hello,

I have a responsive project (Captivate 2019, build 11.0.0243) that includes a series of drag-n-drop quiz questions and I’m finding that the quiz only scores the first question correctly –I’m checking using a Quiz Results slide.

I tested each question separately, and individually they score correctly. However, once I unhide all slides or more than one slide, the quiz only scores the first slide, and does not track the score on all the others.

I’ve tried adding regular quiz slides, and the same thing happens — if the sequence begins with a scored drag-n-drop, all other scores are neither assigned nor reported (I’m using $$cpQuizInfoLastSlidePointScored$$ and $$cpQuizInfoPointsscored$$ on each slide to confirm this).

I have also tested this scenario using slides within the same project that did not contain fluid boxes, and the quiz sequence scores OK; however, for this project, I need to use fluid boxes. Has anyone else encountered this situation, and may have a solution?

Thank you.

8 Comments
2019-05-20 13:54:10
2019-05-20 13:54:10

Fine, if the update fixed the problem!

However I was talking about Cleaning the Preferences, not about clearing the cache which is something different.

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(5)
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Lieve Weymeis
's comment
2019-05-20 17:39:57
2019-05-20 17:39:57
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Lieve Weymeis
's comment

Ah! I have not heard about Cleaning the Preferences before. Would you please provide some more information about how to do that?

Thank you.

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ToyinJ.A.
's comment
2019-05-20 17:54:27
2019-05-20 17:54:27
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ToyinJ.A.
's comment

Those preferences can be corrupted. Find the subfolder ‘utils’ under the installation folder, run the CleanPreferences… file while Captivate is closed New, default Preferences folder will be created when you restart Captivate. You may lose some custom items. A while ago I wrote a blog about recovering most of them.

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Lieve Weymeis
's comment
2019-05-21 00:33:49
2019-05-21 00:33:49
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Lieve Weymeis
's comment

Thank you. I will certainly do that periodically now that I know about it.

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ToyinJ.A.
's comment
2019-05-21 07:53:30
2019-05-21 07:53:30
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ToyinJ.A.
's comment

It is not the same type of cleaning as for the cache. You need only to use it when you suspect that Captivate is getting corrupted.

Another cause of corruption can be the Layouts (themes), but that is another story.

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Lieve Weymeis
's comment
2019-05-21 20:57:27
2019-05-21 20:57:27
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Lieve Weymeis
's comment

Got it. Thank you.

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2019-05-20 07:21:40
2019-05-20 07:21:40

First of all: you do not use the most recent version which is 11.0.1.266. Please update.

It looks like Captivate is corrupted (I have created several quizzes in Fluid Boxes, without issues). Can you please clean the Preferences?

Moreover: Quiz slides are based on quizzing master slides, component of the used theme. Is the theme you are using created or included with the present version? Did you edit the quizzing master slides, and if yes, what did you do?

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(1)
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Lieve Weymeis
's comment
2019-05-20 13:53:25
2019-05-20 13:53:25
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Lieve Weymeis
's comment

Lieve, thanks for your response.

I clear the cache regularly, so I just updated Captivate, and that seems to have done the trick (and cleared up some other minor issues too).

Also, to answer the rest of your question: I created a custom theme from the default theme, and I did not edit the quizzing master slides.

Thanks again and have a great day!

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