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Explaining Elearning to Non-Digital Natives

Learnkit

I told him, I’m not really a financial services expert but I’ll do what I can. An example of an experience I had with an extreme case of a non-digital native was where a gentleman at the college asked me to help him sign up for his student loans. He replied with “Oh no not that, I mean I don’t know how to use these ”.

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3 ways Custom Elearning can Improve Retail Sales Training

Learnkit

Their sales skills are built around a deep knowledge of product and service offerings. Without proper product and service training, creating transformational customer experiences is much more difficult – if not impossible. In today’s retail marketplace, the most successful sales representatives are educators.

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Where to Start with Elearning?

Learnkit

There are many reasons that an organization may want to implement elearning and an endless number of tools and services available to make it happen. Many folks I talk to who are in HR or are responsible for L&D in some capacity often don’t know where to start.

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Improve Customer Success Training with Custom Elearning

Learnkit

SaaS companies today are facing increased competition, high customer expectations, and constant changes to product and service offerings, making a high-performing Customer Success team essential for ongoing success. In the SaaS industry, a quality training program is an essential component for retaining high performing Customer Success teams.

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Creating Memorable Customer Experiences will Save your Retail Location

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When customers opt for an in-person shopping experience over online shopping, they are able to take advantage of the benefits of having customer service associates to help them through their experience. The importance of maximizing every customer interaction has never been more important.

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Franchise Custom Elearning Development

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While franchises vary in types and sizes, success for every franchise business is always dependent on driving brand quality and service consistency. Franchises, with their diverse populations and geographically spread locations, can greatly benefit from custom elearning solutions.

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Are You Making this Mistake with Your Retail Sales Training?

Learnkit

They have a deep understanding of their products, services, capabilities, as well as their customers preferences and needs. The increasing complexities of products these days are demanding a more knowledgeable sales process. In our modern marketplace, the most successful salespeople are educators.

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