How to Boost Associate Expertise to Deliver a Successful Omni-Channel Retailing Experience
Axonify
SEPTEMBER 10, 2015
This multi-channel approach to sales means that retailers can provide their customers with a seamless shopping experience—whether the customer is buying online through the retailer’s ecommerce site, browsing via a mobile device, contacting the retailer by phone or shopping in the bricks and mortar store.
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