Lars is Learning

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How to roll out knowledge to contact centres

Lars is Learning

Just published on the popular Trainingzone site. Comments welcome. -- In a real-time business environment, how do you ensure staff are kept fully up to speed on new products and services, while also keeping customers happy?

Knowledge 100
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Armed forces 'get free education'

Lars is Learning

According to the BBC news site: Service personnel are to be given university education free of charge after they end their duty with the armed forces, it has been reported. The UK government will pay tuition fees to study for GCSEs, A-levels, university degrees or other qualifications.

Free 100