Jay Cross

MARCH 8, 2011

Social networks are inevitable in enterprise. Social networks are like telephones. What kinds of things might we use to evaluate the effectiveness of our social networks? Network analysis. Social network analysis provides another level of sophistication in analyzing network activity.

Social Networks 65

Social Networks Evalution Social Network Analysis Informal Learning 65

Jay Cross

JUNE 29, 2011

The study revealed that Social Business is increasingly perceived as a strategic executive imperative in the enterprise, with 78 percent of the executives surveyed admitting that having a social strategy is critical to the future success of their businesses.&#. Social networks are the carrier wave of corporate conversations.

Social Networks 59

Social Networks Jive Social Network Enterprise 59

Jay Cross

FEBRUARY 3, 2013

Social networks have become the fabric of the high tech industry. People go to those institutions for social networking. This has gotten messier now with social media. As you build skills, how to you build social networks and relationships? It takes place after hours in bars.

Social Networks 59

Social Networks Mashups Mash-up Social Network 59

Jay Cross

NOVEMBER 8, 2011

People who are no longer freshmen, he argues, should invest their time in eLearning and informal learning in social networks. The learning that allows for social networking … CROSS: Networks allow people to discuss what they are learning, ask questions and resolve problems together. ?

Google 46

Google Social Networks Social Network Beginner 46

Jay Cross

SEPTEMBER 6, 2012

As one pundit put it, “The ROI of social networking is being in business a few years from now.”. has taught hundreds of millions of people about social networking. Assessing the cost/benefit of experiential learning is like asking for a cost/benefit of your telephone connections. You can’t live without it.

Social Networks 57

Social Networks Collaborative Learning Collaboration Wiki 57

Jay Cross

AUGUST 22, 2015

Facilitate social networks that enable people to compare their situation with others. If you don’t have a vibrant social network, create one. Make sure resources are readily available and easy to find. Set high expectations, and people live up to them. Help people make sense of and prosper in the world and the workplace.

Social Networks 36

Social Networks Mash-up Mashups ASTD 36

Jay Cross

JUNE 27, 2011

The business section of today’s New York Times reports that “ Companies Stay in the Loop by Using In-House Social Networks.&#. Show it to your boss if she hasn’t gotten the clue about social business.

Social Networks 40

Social Networks Social Network Network Report 40

Jay Cross

MAY 1, 2012

People trying to figure everything out all out by themselves are whizzing their way to overload and breakdown; collective wisdom and social filters are the only way to keep up. Companies are connecting people with social network technology.

Social Networks 62

Social Networks MySpace Social Network Ratio 62

Jay Cross

OCTOBER 6, 2011

Working smarter draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 patterns, social psychology, value network analysis, anthropology, complexity theory, and more.

Social Networks 59

Social Networks Social Network Diversity Training Cognitive 59

Jay Cross

SEPTEMBER 3, 2011

Working Smarter Daily draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 patterns, social psychology, value network analysis, anthropology, complexity theory, and more.

Social Networks 50

Social Networks Social Media Social Network Network 50

Jay Cross

APRIL 28, 2011

We’ve seen grass-roots efforts go viral and spread from humble beginnings to enterprise-wide collaborative network. We’ve also seen mandates from senior executives kick off powerful in-house social networks. In the long run, success depends on covering all the bases, from the workflow to the executive suite.

Social Networks 46

Social Networks Social Network CLO Flash 46

Jay Cross

APRIL 6, 2013

Effective managers encourage their team members to buddy up on projects, to shadow others and to participate in professional social networks. A Community of Practice (CoP) is a social network of people who identify with one another professionally (e.g. designers of logic chips) or have mutual interests (e.g.

Social Networks 83

Social Networks Social Network Communities of Practice Lesson 83

Jay Cross

SEPTEMBER 20, 2011

Among the streams that feed this phase of sense-making are: Social networks, primarily private networks such as Socialcast, Google Groups, or Jive. I share my take on things in conversations, both in person and in social networks. Internet Time Blog, internettime.com, where ideas turn into posts.

Social Networks 55

Social Networks Jive Diversity Training Social Network 55

Jay Cross

JANUARY 25, 2013

Social network effects, denser connections, Taylorism implodes, everything’s connected, the faster and faster it goes, volatility sets records in virtually everything, nothing is certain, the future is a random walk. Related post: Social Network Dreamtime. Fast-forward to today. Check out my curated topics.

Social Networks 38

Social Networks Social Network Community Virtual World 38

Jay Cross

JULY 1, 2012

I rejiggered Harold’s model to suit my own purposes: Conversations are the stem cells of learning, and social networks are the carriers of conversation. These networks operate behind the firewall (e.g., I can no more keep my mitts off an interesting model than I can pass up a plate of pistachio nuts. research chemists).

Network 69

Network Social Networks Firewalls Social Network 69

Jay Cross

APRIL 7, 2009

The author, a self-described techie, admits to not knowing social networking from a hole in the ground. Results: About 20% of the small-business owners I spoke to had heard of the product, and approximately 0% could describe what it actually does. I don’t blame these guys.

Social Networks 36

Social Networks SharePoint Long Tail Drupal 36

Jay Cross

MARCH 6, 2012

recommend software for social networking, content management, video production, and multivariate search as well as fexible, simple systems to administer mandated training. equip the learning & development staff with skills of performance consulting, business analysis, community- building, collaboration, and social media.

Corporate Learning 75

Corporate Learning Social Networks Case Study Taxonomy 75

Jay Cross

MARCH 5, 2010

All learning is social, so that’s not really a useful distinction unless we’re stressing social networked learning. The main point is getting the job done. That pays the bills. Everything flows from working smarter. Training has replaced learning as the term of choice.

Social Networks 58

Social Networks Social Network Social Media Network 58

Jay Cross

JUNE 14, 2010

Note that the studies that came up with the 80% were conducted before we had social networks or Google or YouTube or Facebook or ubiquitous email or blogs or smart phones. This is of course an average; the value depends on the context and the individual learner.

Social Networks 36

Social Networks Social Network YouTube Facebook 36

Jay Cross

NOVEMBER 5, 2010

DevLearn was a call to arms for social networked learning. Work/life balance: there’s an off switch. Slides from DevLearn 10. …from DevLearn 09. …from DevLearn 08. … DevLearn 07. I have oodles of notes to pour over.

DevLearn 51

DevLearn Social Networks Pedagogy Social Network 51

Jay Cross

JULY 30, 2011

Working Smarter Daily draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 patterns, social psychology, value network analysis, anthropology, complexity theory, and more.

Social Networks 47

Social Networks Case Study Doc MySpace 47

Jay Cross

JANUARY 11, 2012

Or they can become business leaders who shape learning cultures, social networks, collaborative practices, information flows, federated content management, just-in-time performance support, customer feedback mechanisms, and structures for continuous improvement. These folks will be increasingly out of step with the times.

Social Networks 68

Social Networks Business Enterprise 2.0 Compliance Training 68

Jay Cross

MAY 4, 2010

Ning Mini The simplest and fastest way to set up a social network for your classroom, community group, small nonprofit or family. Ning Plus The tools and features you need to build and grow a branded social network with high engagement – an incredible value at a great price. Jonathan Hull. Peter Slutsky. 2.95 /month.

Ning 46

Ning Social Networks Social Network Network 46

Jay Cross

JANUARY 26, 2014

CLOs tell me the stuff that keeps them awake at night is that now the realization that learning is social, mobile, and collaborative. Learning happens in social networks. Training departments seem to overlook employees who are further along in their profession, figuring “they’re not going to go for it.”.

Informal 79

Informal Metrics Social Networks Social Network 79

Jay Cross

NOVEMBER 14, 2012

The underlying concept is that organizations and their people are members of many different types of networks, for example, communities of practice, the company social network, and close-knit collaborative work teams. You need to optimize participation in all of them.

Organization 84

Organization Social Networks Communities of Practice Sun 84

Jay Cross

APRIL 28, 2011

Payback from implementing social networking is collaborative content development and getting input from all sides (Q&A page). Connect the enterprise with a technology like Jive. Concomitantly, reduce investment in formal learning. New foundation skills are critical thinking and managing in the face of ambiguity.

CLO 46

CLO Network Social Networks Jive 46

Jay Cross

DECEMBER 11, 2010

Social networking is the way of the future. I asked John (we’re on a first name basis now) how we get senior managers on board with social learning. It’s inevitable but don’t call it social networking. Cannot afford to miss a transition (as Route 128 did). 90% of our customer meetings are via video.

Social Networks 50

Social Networks Services Stock Social Network 50

Jay Cross

JANUARY 5, 2010

Take advantage of convergence of informal learning and social networks. The Big Question. What are your biggest challenges for this upcoming year? Make the case for learnscapes in HBR, CIO, other management arenas. Become a tip-top webinar leader and public speaker. What are your major plans for the year?

Social Networks 36

Social Networks Metrics Social Network Big Question 36

Jay Cross

NOVEMBER 25, 2011

Working smarter draws upon design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 patterns, social psychology, value network analysis, anthropology, and complexity theory.

Authoring Tools 46

Authoring Tools Social Networks Content Xyleme 46

Jay Cross

MARCH 29, 2015

Sharing is an act of learning and can be considered your responsibility for the greater social learning contract. Most of what we learn, we learn by interacting with others.

Social Networks 36

Social Networks Wiki Summary Social Network Analysis 36

Jay Cross

MARCH 26, 2010

The 50,000 foot view of what’s going on in social networks and informal learning has changed very little In the last five years. The cc: line in email, according to Boyd, could be considered the lowest form of using software for social networking. It’s your network. Social software makes this happen.

Social Networks 37

Social Networks CD-ROM Social Software Social Network 37

Jay Cross

JULY 29, 2015

Encourage social networking. Provide a generic ROI proposal for attending to send to the boss, saving people the time of working out the value to be extracted from the event. See who’s coming and set up appointments in advance. Participants should have expectations and set explicit objectives for the event. During the event.

Conference 36

Conference Social Networks Masie eLearning Guild 36

Jay Cross

NOVEMBER 24, 2011

In the near future, social network maps like this will be commonplace in business. Something like this warrants personal study. Click for larger version]. My learning colleagues are densely interconnected, as are the collaboration/KM people, but they are not very well connected to one another.

Social Networks 43

Social Networks Social KM LinkedIn 43

Jay Cross

JANUARY 28, 2011

They are social network companies like Socialcast and Jive, content management firms like Xyleme, communications platforms like Citrix and Skype, social business advisors like Dachis and Altimeter, web 2.0 Most of the vendors I’m betting on today don’t think of themselves as learning technology companies at all.

Social Networks 66

Social Networks Jive Diigo Blended Learning 66

Jay Cross

MARCH 10, 2010

The web and social networks are evolving their own conventions of appropriate behavior. People have learned to avoid cluttering mailboxes with broad cc’s. Flames are far fewer than in the old days. Most bloggers no longer feel they must blog every day.

Social Networks 50

Social Networks Social Network Stock Site 50

Jay Cross

OCTOBER 18, 2010

As the pieces of companies become densely interconnected, the differences between knowledge management, training, collaborative learning, organization development, internal communication, and social networking fade away. What can you achieve with this book?

Social Networks 48

Social Networks iPad Social Network Upgrade 48

Jay Cross

DECEMBER 26, 2008

Learning and social networks and customer communications and partner relations and marketing and sales aren’t islands. Last week, I came upon an example of an online learning community that brings marketing, social networking and learning under one roof. Learning is so much more than that.

Social Networks 36

Social Networks Custom Social Network Metrics 36