Skilful Minds

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Social Networking with Roto-Rooter

Skilful Minds

You know social networking is going mainstream when service companies like Roto-Rooter start using it. Tags: Customer Experience Social Networks social media plumbing social media marketing social network social networking.

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Using Social Network Analysis in Social Business Design

Skilful Minds

Overall, as the post's subject indicates, my interest is in showing how social network analysis, applied to the ecosystems of organizations, can assist us in applying social business design in a manner that avoids the fallacy of open/closed business cultures.

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SharePoint is not Enterprise 2.0 or Social Networking " Skilful Minds

Skilful Minds

The social software stack, in particular the difference between collective understanding and collaborative understanding, frames Vander Wal's perspective. social media e-Learning 2.0 social networking twitter. elearning 2.0

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Finding the Social Core of Facebook Friends: Revisiting the Dunbar Number

Skilful Minds

A recent Economist article discusses the relevance of Dunbar’s Number to friending in Facebook, and its relation to the size of social networks, especially networks of close friends.

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Siloed Social Conversations Impede Shared Experience

Skilful Minds

The Altimeter Group’s report from earlier this year, The Evolution of Social Business: Six Stages of Social Business Transformation, offers the above graphic to exemplify the way social networking develops as the social activities of businesses mature. John Seely Brown social business social software'

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Gossip, Collaboration, and Performance in Distributed Teams

Skilful Minds

Not so much for what they specifically say about performance and collaboration as much as what they imply about the promise of social media in the relationship. Customer Experience Experience Design social networking Enterprise 2.0 elearning 2.0

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Shaping Social Business Ecosystems as Learnscapes

Skilful Minds

Enterprises, on the other hand, listen to, engage, and act on insights gained from social media. Social Networks Web 2.0 Innovation learnscapes social network user experience wiki. brand Dachis Group e-Learning 2.0