Social Software and Software - eLearning Learning

Ridiculous research findings on informal learning

Jay Cross

MAY 15, 2011

Informal learning is mushrooming as organizations implement social software. The only way I can imagine coming up with these absurdly low statistics would be by asking the wrong people. L&D people. Most informal learning takes place despite training departments, not because of them.

Informal Learning

Informal Learning Research Informal Jive

The key to understanding what’s going on

Jay Cross

MARCH 26, 2010

Here’s a mid-2003 article from an internal newsletter from Deloitte: Social Software: Get Affiliated. Social Software: Get Affiliated. Want to understand the emerging world of social software? While the technology is nothing spectacular, social software is one of the catalysts of the change.

Social Networks

Social Networks CD-ROM Social Software Groupware

Learn Informal Learning Informally

Jay Cross

JUNE 13, 2012

experience learning hands-on through collaborative work, community, search, social software, blogs and tweets. By the close of the workshop, you will be able to… understand what informal learning is, how it works, why it’s important. find out how to integrate learning into workflow. spot the fakes, e.g.

Informal Learning

Informal Learning Informal Communities of Practice Learning

The Other 90% of Learning

Jay Cross

AUGUST 3, 2012

Social software facilitates conversation. Chatter, Jive, Socialcast, Yammer, Podio, and other social networking systems simplify listening in and joining purposeful conversations. We learn more from our co-workers, our bosses, our customers, our partners, and our friends than from our teachers and books.

Social Networks

Social Networks Compliance Training Jive Yammer

Learning and KM: Separated at birth?

Jay Cross

NOVEMBER 15, 2009

A social media consumer, HBS professor, MIT research scientist, and author, McAfee focuses on how emergent social software platforms are benefiting enterprises, and how smart organizations and their leaders are making effective use of them to share knowledge, inspire innovation, and enable decision making.

KM

KM Social Networks Authoring Tools Case Study

Map to the Internet Time Ecosystem

Jay Cross

JULY 3, 2008

Two years ago, the focus was on how to apply social software for learning. Previously hard-to-find articles on my wiki have morphed into leave-behind reference material, for example, Learning in Business or SeminalÂ Documents. The focus of my workshops is shifting, too.

Wiki

Wiki Scanning Internet RSS

Your social wishlist

Jay Cross

NOVEMBER 15, 2012

Several vendors of social network suites have offered us incredibly deep discounts if we make up our minds in the next two days. I need you to give me a one-page list of the capabilties you require from social software to make the most of social learning and carry out your vision of what we need to do.

Social Networks

Social Networks Social Social Network SocialText

Come Together

Jay Cross

DECEMBER 7, 2009

Expertise locators connect workers to people with answers; social software connects them with friends and colleagues. Software such as Second Life allows executives — in avatar form — to give presentations to one another in virtual boardrooms. Skype gives people the ability to place free video calls over the Net.

Social Networks

Social Networks Wiki IBM Metrics

Contents of the informal cloud book

Jay Cross

OCTOBER 20, 2009

social software, 120, 121, 122. Process Improvement, 78. responsibility, 29, 71, 108, 109, 110, 124, 134. Rob Cross, 144. ROI, 29, 31, 78, 79, 80, 81, 83, 128, 129, 130, 131, 132. ROII, 79, 83, 84, 85, 86. Sales, 49, 129, 164. SAP, 27, 119. SmartForce, 191. Steve Denning, 153. Stuart Henshall, 83. Sun Microsystems, 28. Rowe Price, 27.

Informal

Informal Brandon Hall Wiki Content

Ten years after

Jay Cross

MARCH 2, 2009

Social mobile computing. Social software. Social accounting tools. Learning professionals will be helping to bake sound learning practices into these evolving structures. Self-organizing mesh networks. Community computing grids. Peer production networks. Group-forming networks. Knowledge collectives.

Network

Network Instructional Design Internet Social Software

Co-creation

Jay Cross

MAY 23, 2008

social software apps. social network analysis. My first approximation looked like this: This evening I started divvying things up among the topics. The “Community&# topic turned out to cover many potential topics: collaboration. learning with peers. discussion groups and wikis. Communities of Practice. informal learning.

Groupware

Groupware Social Networks Wiki Wink

What Universities Must Learn About Social Networks

Jay Cross

SEPTEMBER 23, 2012

Most students, faculty, and administraters use social networks extensively outside of school. Mobile devices route around IT; amateurs can bid software slaves do their will. Faculty use social networks to support communication and information sharing among committees, teams, and research projects. Don’t boil the ocean.

Social Networks

Social Networks Social Network Network Social

Informal Learning 2.0

Jay Cross

APRIL 8, 2009

Today’s learning is a mash-up of performance support, internal communications, collaboration, social software, real-time feeds, organization development, what’s left of knowledge management, collective intelligence, search, nurturing communities, and traditional learning. This new learning is strategy, not support.

Learning 2.0

Learning 2.0 Informal Learning Informal Mash-up

Is Enterprise 2.0 a crock?

Jay Cross

NOVEMBER 5, 2009

I mistakenly wandered into the keynote for VoiceCon, the co-located conference, where this character from Siemens was explaining their integration of social software and phone service. Translation: phone tries to make sense of Twitter messages. I tweet “Just arrived SFO,&# and my phone resets itself to Pacific time.

Enterprise 2.0

Enterprise 2.0 Enterprise Google Wave KM

Why Corporate Training is Broken And How to Fix It

Jay Cross

JULY 17, 2012

Most workers have better connections to the Internet and social software at home than on the job. Service industries challenge workers to acquire tacit knowledge — the kind of know-how one learns on the job, not in the classroom. The world of business is undergoing a profound shift. Workers are making more of their own decisions.

Corporate eLearning

Corporate eLearning Compliance Training Blended Learning Training

eLearning Learning

Jay Cross

Ridiculous research findings on informal learning

The key to understanding what’s going on

Trending Sources

Learn Informal Learning Informally

The Other 90% of Learning

Learning and KM: Separated at birth?

Map to the Internet Time Ecosystem

Your social wishlist

Come Together

Contents of the informal cloud book

Ten years after

Co-creation

What Universities Must Learn About Social Networks

Informal Learning 2.0

Is Enterprise 2.0 a crock?

Why Corporate Training is Broken And How to Fix It

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